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A
Rating: 3 out of 5
Very good products, but the downside is the delivery time, which is longer than expected.
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Customer reviews of 1001hobbies
Trust Attestation
4,2
/5
Overall rating: 4,2 out of 5
Based on 40 274 published reviews
Summary of reviews
Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.
Reviews 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
Slow delivery, 5 days, fairly expensive postage and a dry can of paint - in short, I was disappointed with my purchase.
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V
Rating: 3 out of 5
Delivery took too long. No info without request Product as described
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A
Rating: 3 out of 5
1st order: perfect (packaging lead time) 2nd order: lead time: perfect packaging: nil, unworthy of a professional: the box containing the model (made of very light cardboard) was simply wrapped in black plastic film and arrived completely flattened, with some elements even detached from their support ... Fortunately, it wasn't for a professional.
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A
Rating: 3 out of 5
Hello Mr Leroy Sylvain My opinion: parcel received in bad condition cardboard very damaged when I saw that I said to myself that the model is broken Fortunately not but I doubt that I make another order if it is to receive parcels half
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A
Rating: 3 out of 5
Everything is fine: packaging except for the delivery time, which is too long.
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Rating: 3 out of 5
Second order always the same problem I order a product shipped within 24 hours and after 4 days the order is still being processed. It's a shame, especially as I'm paying DHL to receive it quickly.
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Rating: 3 out of 5
Excellent service and on time. Just one downside: I had made a comment in the reserved part of the order. There was no reply.... Order: UQ4
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A
Rating: 3 out of 5
As a first-time customer As a first-time customer, not overly impressed. Despite all my items being listed as 'in stock, dispatched within 24 hours' the order sat for nearly two weeks awaiting shipment. When I queried why it was so slow it was finally dispatched. As to why it was so slow I wasn't told.
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Response from 1001hobbies
Dear customer, The delay is due to the several public holidays of May. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
V
Rating: 3 out of 5
As a first-time customer As a first-time customer, not overly impressed. Despite all my items being listed as 'in stock, dispatched within 24 hours' the order sat for nearly two weeks awaiting shipment. When I queried why it was so slow it was finally dispatched. As to why it was so slow I wasn't told.
Response from 1001hobbies
Dear customer, The delay is due to the several public holidays of May. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
V
Rating: 3 out of 5
Delivery time is too long but the price is the lowest.
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A
Rating: 3 out of 5
Delivery time a little long and no direct information for the delay
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V
Rating: 2 out of 5
Very pleased with the servicealso very happy with the model thank you
A
Rating: 3 out of 5
Good site, although lacking in rarer items such as vintage aircraft, and fast, responsive shipping.... perhaps too responsive, as they sent me several emails and especially sms messages on my mobile because I'd looked at an item but hadn't ordered it. So not bad, but don't have a sales policy that's too agreeable.
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A
Rating: 3 out of 5
PORT TOO EXPENSIVE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Rating: 3 out of 5
Hello, the only small flaw is that there is no painting on the model when you order it, so you have to wait. Sincerely
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Rating: 2 out of 5
DELIVERY TIME TOO LONG The dispatch note mentions May 3rd. But in fact the parcel only left on May 14th. There was no response from customer service. I will not use this company again.
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Rating: 3 out of 5
not the best in delivery!
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Rating: 3 out of 5
After 20 days I have not received anything . Only one communication after my requests with a very stupid answer that smacks of an apology . I will take legal action against these pseudo sellers Continue to publish lies . In the reply sent.a.ma it talks about a technical error on the part of your shipping department . I take legal action I do not intend to lose 75 euros .
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A
Rating: 2 out of 5
15 days between order and delivery Time far too long
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A
Rating: 3 out of 5
I'm sorry that the order preparation time is so long, almost a week. What's more, the box is huge for two small boxes - huge volume = very high international shipping costs. No personal note in the box either, even though this is done almost everywhere. You can feel that the boxes have been put in the box and that's a shame.
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Rating: 3 out of 5
The best thing for you to do right now is to lower all your models to 25%. I wanted to order a Bismarck, a German battleship. But looking at other sites, the same box was 10EUR less.
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Rating: 3 out of 5
Can do better as packaging In my last order (small pot color maquette) I was missing a packaging orve
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Rating: 2 out of 5
i ordered a model and had it sent by collissimo. it's been about 8 to 9 days that i've been waiting for the delivery ...it's slowing down with the cost of express delivery billed of course it's going to be the post office's fault the concierge etc. well change the delivery company. i live in paris i'd have wasted less time by going to a model store which i'll do next time.
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Rating: 3 out of 5
The delivery took a long time and there was no news for several days, but the quality of the product was exceptional.
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Rating: 3 out of 5
At least wait until I have received my order for 152018 because 1252018 I am still waiting??? please consult me later for a complete opinion.
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A
Rating: 3 out of 5
purchase orders take a long time to arrive .... I'm a bit disappointed ....
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V
Rating: 2 out of 5
ordered on 16.04.18 paid on 16.04.18 received on 07.05.18 NO GOOD SERVICE
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C
Rating: 2 out of 5
I received an order without an item and after more than two weeks I am still waiting to know if they are going to send it to me or reimburse me.
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C
Rating: 3 out of 5
As always the product without problems and well packaged. The but it has taken 2 weeks for the order to arrive since I placed it. And the price is a bit high. Even so I will continue to buy from
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A
Rating: 3 out of 5
Delay a little long due to lack of stock.
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V
Rating: 3 out of 5
Delivery is slow and expensive response… Delivery is slow and expensive response to Emails slow will not use these again.
Response from 1001hobbies
Dear customer, Your order was sent on the 27/04/18, 1 working day after you placed your order, and delivered on the 08/05/18. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits
A
Rating: 3 out of 5
Delivery is slow and expensive response... Delivery is slow and expensive response to Emails slow will not use these again.
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Response from 1001hobbies
Dear customer, Your order was sent on the 27/04/18, 1 working day after you placed your order, and delivered on the 08/05/18. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits
A
Rating: 2 out of 5
Since it is necessary to evaluate""now"" order of April 20 not delivered on May 11 information on the parcel it would perhaps have been taken in charge by a deliveryman ..Avis""1001 Maquettes"" May 4 there will be a small delay. Information from Mondial Relay: they will not be able to deliver to the relay point which is.....saturated! What's the solution? We'll see on... May 14th. On a positive note: the 16894 euros were debited on April 23. For the moment it smells of either a scam or contempt for the customer. Sincere congratulations
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Rating: 2 out of 5
Since April 19, I have been waiting for a package that shows as shipped and the tracking code as well. In the past much better service
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Rating: 3 out of 5
Products conform but delivery too slow in my opinion
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Rating: 2 out of 5
My order was missing an item. I intervened by wire to claim this article. I am now waiting for it to be delivered free of charge of course.
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Rating: 3 out of 5
The kit arrived crushed in a padded... The kit arrived crushed in a padded bag. Some minor damage to the kit parts. Disappointing!
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Response from 1001hobbies
Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] We apologize for the inconvenience. Best regards, Customer service 1001modelkits
V
Rating: 3 out of 5
Goods okay Processing snail-slow (missed birthday). Contact okay.
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V
Rating: 3 out of 5
The kit arrived crushed in a padded… The kit arrived crushed in a padded bag. Some minor damage to the kit parts. Disappointing!
Response from 1001hobbies
Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] We apologize for the inconvenience. Best regards, Customer service 1001modelkits