Customer reviews of 1001hobbies

Thank you great service

TOO LONG Order placed and paid on 28-02-2018 Received on 12-02-2

the paints are just what i wanted and the model looks great many thanks

Delays too long compared to what is announced.impossibility to connect to the site even with the password provided.telephone contact difficult.I will seek another site for my maqu

The announced shipping times were not adhered to and the shipment of the goods notified by email actually only took place three days later. There was nothing wrong with the items delivered.

Long delivery time Very poor packaging

Disappointed with the size of the modelnot the one indicated on intern

Delivery time not in respect with the site 15 days instead of 45. no information of parcel available at the relay on behalf of the deliveryman.

Very Good Service

on the plus side I was able to find a… on the plus side I was able to find a kit that I couldn't find elsewhere but if you are looking for speedy service forget it 18 days for an item in stock is not up to their competitors norm of 4/5

on the plus side I was able to find a... on the plus side I was able to find a kit that I couldn't find elsewhere but if you are looking for speedy service forget it 18 days for an item in stock is not up to their competitors norm of 4/5

The material delivered is incomplete and incorrect

Although 1001 maquettes has made a good recovery (almost daily order tracking after expressing strong dissatisfaction), this score reflects their inability to offer customers the real picture of their stock... And I'm not the only one to denounce this state of affairs. The money is cashed and you can wait several weeks for the stock to be updated... This is their downside. Another complaint (in comparison with a competitor's site) is their pricing... much higher than the competition's... To be reviewed To be aligned if we want to stay in the competition. Thanks Eric

Two slightly difficult experiences with a happy ending: my orders were for items stocked by 1001 maquettes suppliers and which were out of stock. After exchanging messages with Hugo and a phone call with the same friendly Hugo, my orders were delivered. All in all, very satisfied with the products purchased and the handling of the incident. Correct delivery, perfect packaging. I still have full confidence in 1001 maquettes, which will no doubt be firmer with suppliers where a party is bound by a contract.

All OK But delivery time a bit long

Order incomplete. Delivery time very lo

Two and a half weeks to arrive Excellent communication but the order took far too long to arrive

Two and a half weeks to arrive Excellent communication but the order took far too long to arrive

The quality of the artwork is impeccable. On the other hand, the delivery time was interminable, even though I had purposely paid for an ultra-fast delivery service for a birthday. Very disappointing for the

Ordered a decal sheet for a specific model. Comes with instructions for another model little bad they are found online though....

Hello Delivery time far too long between the order and receipt 10 days some competitors for similar products deliver in 48 h Cd

Delivery of a non-ordered model in place of the ordered one, with the same price.

- On 1301 I placed an order with 2 items + 8 paints. 1st problem: one of the 2 items was unavailable and I had to contact the after-sales service to find out! By the way, it's not easy to find an e-mail address for complaints on the site (a phone number yes, an e-mail address no). - So on 1002 I received a partial parcel with 1 item + 8 paintings. 2nd problem: the item in the parcel wasn't the one I'd ordered! So I had to contact the after-sales service again to send back the wrong item. - On 1501 I received the parcel with the item that was unavailable. No problem. - So today (1802) I'm still waiting for the parcel with the right item. Summary: for a single order 3 parcels with a return, all spread over at least 6 weeks. I would find it hard to recommend your site, even if the after-sales people are reactive.

Although they have a variety of products they are more expensive than in other places(I have seen kits for 20 € that in other places the same is worth 9 €) and with the price of transport even more.besides the time that passes between ordering and arriving is excessive considering the proximity.I have ordered models in more distant places and they have taken less (USA).little rec

slechte communicatie, trage levering Twee weken geleden mij bestelling geplaatst, alles zou binnen 24 uur verzonden worden volgens de website maar is pas na 11 dagen thuis bezorgd. Verzending zou een week na bestellen al zijn verstuurd, achteraf blijkt dat ze vanuit Frankrijk verzenden en dat duurt ongeveer een week voor t in Nederland is. Na een week navraag gedaan over de status maar dan wordt een standaard antwoord verstuurd wat neerkomt op geduld hebben.

slechte communicatie, trage levering Twee weken geleden mij bestelling geplaatst, alles zou binnen 24 uur verzonden worden volgens de website maar is pas na 11 dagen thuis bezorgd. Verzending zou een week na bestellen al zijn verstuurd, achteraf blijkt dat ze vanuit Frankrijk verzenden en dat duurt ongeveer een week voor t in Nederland is. Na een week navraag gedaan over de status maar dan wordt een standaard antwoord verstuurd wat neerkomt op geduld hebben.

several times I had to send proof of my transfer

Late delivery sent on the 5th and received on February 13th. Damaged package and a can of paint or

Goods ok but 2 weeks delivery time is just too long!

I do not understand why it should take several days between 'order and shipping otherwise everything ok

DELAY NOT RESPECTED Purchase on 702 at 11h44 processed on 802 at 9h17 sent on 802 at 18h41 and today on 13 STILL NOTHING! At the time of purchase specified 24h to "" The delivery time is 1 to 2 days"" Delivery and processing fees €699 EUR anyway

The goods were ordered a week ago and have not yet arrived, but the email in which I am asked for an evaluation has already arrived ? Where is the mistake? I assume that the goods will be ok because you can't do much wrong, but more than a week delivery time is a lot.

Products as described with top prices. It's a pity that all this is spoiled by a delivery service that is below par: 8 working days is unacceptable.

Hello I ordered a 4x4 car in beige and I received in black without asking me my opinion Moreover it was for a birthday the 02.02.18 I ordered in advance by saying that in France that arrives quickly Of the fact I did not receive the day which was necessary. Je suis désolé e

The delivery time... Much too long! The parcel arrived safely....Only one small problem... I've just been to another site where I was offered the same item I ordered from you on JANUARY 10, i.e. the LONDON ROUTEMASTER BUS at a price of 39.99 euros, whereas it was invoiced to me at 79.99 euros! I wanted to let you know. Sincerely Ja

Bought a set of twelve small metal airplanes but there was only one inside the package so I contacted the company for an explanation. There was an error on the site on their part that was not clear so they were giving me a voucher of Eur. 500 but in my opinion they had to give me back the shipping costs and the amount I paid for the product because I was not interested in the voucher!!!

Very pleased with the service 1001 Modelkits delivered. Everything spot on.

Very good product. Just a big problem with shipping. I.e.: Order on 2301 Prepare on 2401 Give to the carrier on 2601 (why wait 2 days to give the package and not the same evening) Deliver to the relay point on 2701 For me a loss of 2 days between preparation and shipment in

is sorely lacking in explanation.

Order received in a honeycombed pouch the package was flattened why don't you send the package in a cardboard box . very