Customer reviews of 1001hobbies

lecolis never arrived at the relay point

4 to 6 days delivery ??? Delivered in 8 working days!

. Long delivery time......ordered on 03.04. on 10.04. came the shipping confirmation on 21.04. the ordered book is still not there.....the customer service is not available by phone.....hopefully the mail will be answered soon. ....maybe the book will arrive by the end of the month. Never give up...... Dietl....Stahnsdorf DE

Ordered three days late having taken the express mode at 45 euros I find that I am taken for a clown

Navigation on the site is too long for my taste

Delivery time respected but the glue received does not correspond to the photo on the site and the Tamiya instructions: Only and English and Japanes

Please pay attention to transport as my brush arrived broken and was quickly replaced.

Delayed deliveries. My last order was supposed to arrive between April 12 and 17! and still nothing!

smooth except badly packed parcel received with boss

Compared to other internet merchants, 1001 maquettes has its shortcomings and refunds for items not supplied are not prompt. So I only go to 1001 maquettes if I can't find it anywhere else. In addition to the slow shipping compared to the prices ordered from you and ordered from rue des maquettes on the same date, your packages usually arrive 45 days after your competitor with the same price.

package too large without order shimming spoils grapples

Ordered on 02 04 17 received on 100417 ... In addition, two items do not correspond to my order. In short, I'm disappointed at the moment, I'm waiting to see what the solution to this problem is and to judge the quality of the service.

The product was ordered on 16 Mar 2017 … The product was ordered on 16 Mar 2017 and confirmed for shipping on 22 Mar. I would have expected the product within one week. I received the item on 8 Apr.

The product was ordered on 16 Mar 2017 ... The product was ordered on 16 Mar 2017 and confirmed for shipping on 22 Mar. I would have expected the product within one week. I received the item on 8 Apr.

I did not receive the Humbrol 34 white paint but some kind of unacceptable counterfeit!!!! 2 stars and I'm generous and not rewarded for the diligent customer I am

bsr deçu car j'ai commander en sachant que je pouvais être livré sous 24h l'anniversaire etait le samedi helas helas helas j'ai reçu le colis que ce matin d'ou ma decept

very long delivery times.

Apparently a serious site, but only 2 stars.... as order in progress still undelivered. (Delivery scheduled between 4 and 6 av

The model that I ordered in 1001maquetas I could find it in other web sites choose that one because they offered a. Service 2448 hours received the order. Service that by the way they are charging you for. I placed the order on Sunday March 26th and it arrived on Friday March 31st. They sent me an order confirmation email on Monday March 27th and I filed a claim on Wednesday. The model came perfectly and is not missing any parts or anything. For that part I am happy, for the other part I am not. So the next time I will try another site and I will evaluate the differences. Because if the model ordered on another site is going to arrive just as well and in less time... I'm not going to be happy.

Perfect experience and very good contact with the sales department until shipment: I have not yet received my package thank you for contacting me. 2 reminders from me with no response is unacceptable Thank you for your prompt response I am waiting for my package and I will amend my opinion if necessary.

Out of stock, even though the website says ""available"".

So after a late delivery I am missing an item in the order. In the parcel there was no information about the missing product. I contacted them a first time after 15 days and still no answer from them. I've just contacted them again. To see for the s

The royal sun and the victory (bought many years ago) are the pinnacle of plastic models. It's a pity there aren't any others of this size. I'd be interested.

... unfortunately with a very long delivery time.

Model sent off without a hitch. Deadline met but painting order difficult and undelivered to date. More than two weeks

Nice site, lots of choice, but shipping takes too long, especially for the price you pay! 9 days when competitors ship in 3 days - you don't have to be in a hurry, and frankly it's a hindrance for others.

waiting more than two weeks for a 150 gram parcel is too long

I ordered a Jeep Wrangler in Nov 16. First I was told that the product was out of stock, even though it was advertised as being in stock on the site. I then received a discount voucher equivalent to the amount of the purchase so that I could order it at a later date. When it was available again, I realized that the coupon was actually worth 0€... :-( After contacting the customer service department, the problem was solved, but I realized that the coupon didn't count towards the shipping costs, i.e. 7€ for a purchase of 22! Not finding it normal to have to pay postage a second time, I receive a second coupon valid for postage this time. I placed another order and received a free figurine. After making the payment, I realized that the figurine had in fact been billed to me! Totally discouraged, I finally accepted the slight surcharge. I finally received my Jeep in

I still have not received my order and I ordered it on 010317, I have not received any news of this or anything like that. I would just ask to be advised or send a mail of the day the package should ll.

ordered on 26.2. and paid via PayPal arrived on 14.3. so more than 14 days delivery time goods ok what can you say about 7 pots of Humbrol colors. On the product page it says ""Goods in stock ready for shipment in 24 hours "" Sorry but that's not how it works.

Model purchased on 2912. Receipt of a confirmation e-mail informing me of a delivery between 1601 and 1801. On 1301 receipt of an e-mail informing me of the non-availability of the model with the ment"" we don't know when it will be available"". On 2802 I received an e-mail informing me that the product was available and would be shipped within 48 hours. Shipment on 0103 and arrival of the parcel. More than two months of actual delay for a delay of just over two weeks initially announced..... An improvement in logistics would be welcome :) On the phone, nothing to change: friendly and good advice. I'm staying

Product and Revices Review I love the plane models I even enjoy watching it the only thing that I was disappointed is that my recent order that the plane model was so small and even the service was to slow to come up with the solution. I have sent a complain letter regarding with my recent order but there was no response to what was the mistake.

Product and Revices Review I love the plane models I even enjoy watching it the only thing that I was disappointed is that my recent order that the plane model was so small and even the service was to slow to come up with the solution. I have sent a complain letter regarding with my recent order but there was no response to what was the mistake.

Ordered several small models all in stock on February 20th but not prepared until the 28th. Too many

Only the delivery was a bit long. About 10 days. I'm now building the model and painting it. Please note that paint is not included in the package. You'll need an extra 20 euros to purchase it.

Slower than a snail I placed an order on e-bay to Hong Kong the same day (15 Feb), it arrived a week before 1001 Modelkits order

Slower than a snail I placed an order on e-bay to Hong Kong the same day (15 Feb), it arrived a week before 1001 Modelkits order

since 21012017 I made an order today 06032017 I'm still waiting!!! um mail of February 15 informs me a delay due to a supplier error and that in three days I would be delivered several emails thereafter remained unanswered today a phone call from my incentive M.Guillaume apologizes again and tells me he had just relaunched the missing item at the supplier I have doubts about the seriousness of this site ... I will come on the continuation of this case. Ps the bank transfer of 81.86 € has been made

my order was made and paid for + 1 week and no news your telephone contact told me that it was perhaps a problem of provider of sending all without knowing anything of the follow-up !!!! for a 1st with you it is not engaging for the continuation .......

Not easy to find the right brand of model. Delivery takes longer than expected, as you have to wait for collection, preparation and finally delivery. On the other hand, there's a huge choice of models and accessories.