/5
★★★★☆
based on 37020 reviews published
★★★★☆
based on 37020 reviews published
Latest customer reviews
5
/5
★★★★★
Good offers. Goods of good quality. Good product information. Order and delivery went perfectly.
Thorsten T.
purchased on 06/05/2024
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5
/5
★★★★★
Pro. and efficient. Highly recommendable merchant. See you soon for future purchases.
Frederic G.
purchased on 16/05/2025
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5
/5
★★★★★
Fast service and tailored to what is offered on your website.
Juan R.
purchased on 01/06/2025
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5
/5
★★★★★
Good preparation and serious follow-up. Well done team.
Jean Francois D.
purchased on 29/04/2025
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3
/5
★★★☆☆
"Vintage" product. If I remember correctly, the castings were better made back then. I don't recall having to redo all the contours of certain figurines whose plastic was excessively oozing.
Jérôme C.
purchased on 30/05/2025
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5
/5
★★★★★
Still very satisfied with this brand
Frederic L.
purchased on 02/06/2025
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5
/5
★★★★★
Good service and they look for discontinued models.
Pedro Javier S.
purchased on 14/04/2025
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3
/5
★★★☆☆
Adhesive labels impossible to remove obscure the reference on Tamiya paints.
Philippe A.
purchased on 27/05/2025
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5
/5
★★★★★
Thank you it was perfect
David P.
purchased on 28/05/2025
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5
/5
★★★★★
Very good service especially on the hotline service answering customer questions
Laurent M.
purchased on 21/05/2025
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5
/5
★★★★★
Although the package arrived a bit dented and after a considerable delay while the shipments are scheduled "by return", everything is fine after all!!!
Philippe C.
purchased on 24/04/2025
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5
/5
★★★★★
Fast shipping, serious, nothing to complain about
Guillaume G.
purchased on 02/06/2025
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5
/5
★★★★★
VERY GOOD
Jean Luc P.
purchased on 18/05/2025
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5
/5
★★★★★
Very good
Michel L.
purchased on 28/05/2025
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5
/5
★★★★★
Top
Pascal C.
purchased on 14/05/2025
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5
/5
★★★★★
Very good
Philippe J.
purchased on 07/05/2025
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5
/5
★★★★★
Fast shipping
Jean Marie H.
purchased on 02/06/2025
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2
/5
★★☆☆☆
Hello, my order took more than a month to arrive while the product was available at the time of my order. And then it was no longer the case.
Kévin N.
purchased on 25/04/2025
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Answer from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics warehouse.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its reception at the warehouse was delayed, which unfortunately impacted the processing of your order.
We once again extend our sincerest apologies for this inconvenience.
We hope, however, that the product you received fully satisfies you!
1001hobbies
Best regards,
1001hobbies
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics warehouse.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its reception at the warehouse was delayed, which unfortunately impacted the processing of your order.
We once again extend our sincerest apologies for this inconvenience.
We hope, however, that the product you received fully satisfies you!
1001hobbies
Best regards,
1001hobbies
1
/5
★☆☆☆☆
Delivery times are extremely long and the availability of items according to the site is false. Moreover, the delivery of the ordered products is incomplete contrary to what is indicated on the tracking and no information regarding the completion of the delivery.
Julien F.
purchased on 13/05/2025
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Answer from 1001hobbies
Sir,
I am following up on your email regarding the receipt of your order no. UQDMLSUAH from May 13, 2025. We are sincerely sorry for the inconvenience caused by this incomplete delivery and we thank you for bringing this issue to our attention.
We have noted that the Pale Gray product No. 40, reference HumbDB0040, was missing from your package. We understand your disappointment and we apologize for the inconveniences caused.
Due to this error, we will proceed with an immediate refund of the missing product. The amount will be credited to you as soon as possible on the payment method used for your order.
We take your complaint very seriously and we will conduct an internal investigation to understand the reasons for this error and implement measures to prevent it from happening again.
We want to assure you that your satisfaction is our priority and we hope to have the opportunity to regain your trust in future orders. We remain at your disposal for any further information.
Please accept, Sir, the expression of our distinguished salutations.
1001hobbies
I am following up on your email regarding the receipt of your order no. UQDMLSUAH from May 13, 2025. We are sincerely sorry for the inconvenience caused by this incomplete delivery and we thank you for bringing this issue to our attention.
We have noted that the Pale Gray product No. 40, reference HumbDB0040, was missing from your package. We understand your disappointment and we apologize for the inconveniences caused.
Due to this error, we will proceed with an immediate refund of the missing product. The amount will be credited to you as soon as possible on the payment method used for your order.
We take your complaint very seriously and we will conduct an internal investigation to understand the reasons for this error and implement measures to prevent it from happening again.
We want to assure you that your satisfaction is our priority and we hope to have the opportunity to regain your trust in future orders. We remain at your disposal for any further information.
Please accept, Sir, the expression of our distinguished salutations.
1001hobbies
2
/5
★★☆☆☆
Very disappointed. More than a month of waiting while all products were "available". And this was not the first time. I think it's decided, I will change suppliers. Sorry.
François R.
purchased on 03/05/2025
Translated review
Answer from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
4
/5
★★★★☆
Quite a lot of choices but it remains expensive on some items
Joseph S.
purchased on 23/05/2025
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Answer from 1001hobbies
Sir,
Thank you for your feedback. We are glad that you found a wide selection with us.
We understand your concerns about the prices. We strive to offer quality products, but we take your comments seriously.
Check our website or subscribe to our newsletter to know about our promotions. Our customer service is at your disposal for personalized advice.
We hope to serve you again.
Sincerely,
1001hobbies
Thank you for your feedback. We are glad that you found a wide selection with us.
We understand your concerns about the prices. We strive to offer quality products, but we take your comments seriously.
Check our website or subscribe to our newsletter to know about our promotions. Our customer service is at your disposal for personalized advice.
We hope to serve you again.
Sincerely,
1001hobbies
5
/5
★★★★★
Nothing to say everything was perfect
Jean B.
purchased on 03/06/2025
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2
/5
★★☆☆☆
Took way too long. More than six weeks. And this while the website indicated in stock. Now just received 1 of the 2 items
Rob H.
purchased on 12/04/2025
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Answer from 1001hobbies
Dear Sir,
We regret your opinion and apologize for this incident.
Due to the integration of logistics, the receipt of supplier orders, and the shipping of customer orders, we have experienced some delays. We thank you for your patience and once again apologize for this incident.
We want to emphasize that the products marked as "available" on our website are indeed available. However, products marked as "shipped today" are in stock in our logistics warehouse.
Best regards,
1001hobbies
We regret your opinion and apologize for this incident.
Due to the integration of logistics, the receipt of supplier orders, and the shipping of customer orders, we have experienced some delays. We thank you for your patience and once again apologize for this incident.
We want to emphasize that the products marked as "available" on our website are indeed available. However, products marked as "shipped today" are in stock in our logistics warehouse.
Best regards,
1001hobbies
5
/5
★★★★★
Ok
David V.
purchased on 04/05/2025
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3
/5
★★★☆☆
I regret a delay in delivery
Charles B.
purchased on 09/05/2025
Translated review
Answer from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
5
/5
★★★★★
Fast and totally compliant, benefited from a promotion, so very good experience!
Frederick T.
purchased on 12/05/2025
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5
/5
★★★★★
Ok good
Giuseppe S.
purchased on 10/05/2025
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4
/5
★★★★☆
Order compliant Correct communication Delivery times much too long
Serge V.
purchased on 26/04/2025
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3
/5
★★★☆☆
Good responsiveness from the seller. Unfortunately, the boxes were a bit crushed upon arrival. Also, no plastic wrap, which raises doubts about whether we bought new...
Wilfried C.
purchased on 10/05/2025
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1
/5
★☆☆☆☆
Delivery time too long
Murat Y.
purchased on 14/05/2025
Translated review
Answer from 1001hobbies
Hello,
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies
We sincerely regret your experience and apologize for the delay in processing your order.
We would like to clarify an important point: the products marked as "AVAILABLE" on our site are available from our supplier, while those marked as "shipped today" are actually in stock at our logistics depot.
Furthermore, the integration of our logistics service and internal reorganization have caused delays. Thus, although the supplier order arrived within the announced time frame, its receipt at the depot was delayed, which unfortunately impacted the processing of your order.
We sincerely apologize for this inconvenience.
We hope that the product you received fully satisfies you!
Best regards,
1001hobbies