Reviews 1001hobbies

Excellent

For the second time, incorrect package destination with impossibility or difficulty in retrieving them.

Arrival in a short time not at home but in storage

The supposed models available take a month to be sent. None

Hello: ordered on your site, you boast free shipping for an order over 69.00 €, not applicable. False advertising? Too bad

All good

I had to go pick up the package 20km from my house

Site with beautiful models, unfortunately the announced delivery times will never be respected. If you really want a model for a specific date, take a big maneuver, otherwise order elsewhere.

Bad laser cutting, broken slat

Delivery time too long, and package arrived damaged and opened?

I am satisfied. It took a long time to arrive and the package was unfortunately a bit damaged. But I am still satisfied.

Order as expected. However, the delivery time indications are misleading: my item was marked as shipped within a week. I received it after a month.

Too long on the road.

Correct and appreciated purchase but laborious delivery with twists before being finally dropped off at a different relay than requested.

Fast and careful delivery, but an error with the pickup point (bug or my mistake). Impossible to contact customer service to change the delivery address, both by phone and through the website, the numerous attempts went unanswered.

Good products, but a very long delay simply for the absence of a "matte white" paint!

Long delivery time without status update

Hello, I received the package, however, I ordered 8 boxes and only received 5, 3 are missing?

The delivery was a bit long

Nice products but shipping times to be reviewed

Problems with Mondial Relay pickup points are not the seller's fault. But up to 2 times (and who knows even longer) the order was delayed due to a product on pre-order that is not coming in stock. Here and I have not received any form of proactive communication about it. At a certain point, my orders were partially shipped, also without notifying or consulting. There is something fundamentally wrong with the communication and customer orientation.

Product meets my expectations, but delivery times are too long, nearly 4 weeks instead of the maximum 2 weeks announced.

1) Very high delivery time (more than 50 days) 2) Partial delivery in 2 packages 3) The 2nd package was relocated by Chronopost 1 hour from the initial location 4) A product was delivered damaged, while the outside of the package is intact The commercial compensation mitigates the 4 issues encountered, but it is ultimately very insufficient to achieve an average rating Conclusion: I will primarily consider other providers in the future (if the same product exists elsewhere).

FAST AND TROUBLE-FREE DELIVERY SOME MOULDS OF THE LCT-6 ARE IMPERFECT SOME PARTS ARE DETACHED AND DAMAGED HOWEVER NOTHING THAT CANNOT BE REPAIRED OR RETOUCHED

I give 3 stars because I did not receive a response to the messages sent through the site. Everything else is fine.

It's been almost a month since the order was placed, only part delivered after a phone call. In short, it's not great, there are other sites that are much more efficient, I just hope to receive my order in its entirety.

A deadline of one month, I had to send them an email for a proposal for partial shipment of the order.

My order has arrived incomplete, the phone support is bad, they haven't replied to my email,

The items are great, I already knew that. The only big disappointment is the delivery time: more than a month. It would have taken much less time to order it directly from the manufacturer in New Zealand. By going through a French site, one expects more speed and it also avoids customs fees.

I will not get the overpaid amount back after almost a year of waiting for a pre-order.

Damaged item, I am not asking for a replacement because being rare I preferred to fix it with glue.

Almost a year to receive a package...

Unfortunately quite a delay

Very long delivery times and no information about the deadlines

The package is not complete. I bought paint because the essential paint that should have been included does not contain all the colors (I am not talking about the optional colors). And one of the bands is missing. There should be five in the package, namely one for the spare wheel of the car (Renault 4 TL/GTL from Heller)

Unfortunately, I did not receive the rest of my order and I do not know if or when I will receive the rest of my order. The status of my order is also completed even though items are still missing. I will adjust my review when the status is corrected and I receive the rest of my order.

I am missing one of the 3 ordered model planes: the Focke Wulf Fw189

Website reports in stock, but also needs to order from a third party. Had to wait for soon available, while the website reports available. Had to come from France. Scale toy car 1/43 is actually 1:45 and tractor 1:40 instead of 1:43. Expected it to be more accurate.

Some choice, but delivery times are way too long (3 weeks). Other sites do much better.

Delivery took an incredibly long time, had to ask for an update twice. After the second request, the package was sent within half an hour, so it was probably sitting there for a while. The packaging of the product did not look new.