/5
★★★★☆
based on 37270 reviews published
★★★★☆
based on 37270 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Says Hobbies.co.uk.....but are in France and i got shafted for £85 import duty!!
Watch out if buying in UK.....
Would have given 0 stars rating.......
James M.
purchased on 23/01/2024
1
/5
★☆☆☆☆
The instructions are very brief, the components very fragile - in short, it's all gone to waste...
Philippe J.
purchased on 04/02/2024
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1
/5
★☆☆☆☆
Following my complaint emails, I asked for the sale to be cancelled. Customer service simply ignores customer requests. The only response is silence. I'm very disappointed.
Joseph I.
purchased on 20/01/2024
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1
/5
★☆☆☆☆
I haven't received my package, and you guys don't answer the phone!
Sam S.
purchased on 25/01/2024
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1
/5
★☆☆☆☆
No response from customer service. My emails remain dead letters. Disgraceful.
Joseph I.
purchased on 01/02/2024
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1
/5
★☆☆☆☆
Order placed on December 12 (to make a gift for Christmas), debited on December 13 with as deadline for receipt before Christmas but package received that December 28!!!! I couldn't give it in time and didn't see the person again until January!!!! Very disappointed with the delivery time and I wasn't even warned !!!!
'sandrine' C.
purchased on 13/12/2023
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1
/5
★☆☆☆☆
Hello i have received my order and moreover quickly but i am still waiting for another order N°NUZGYKQAD placed on 18/01/24. i would like to know what is happening, why is it taking so long. if you have a problem with delivery, cancel the order and i will find somewhere else. thank you cordially
Eric D.
purchased on 28/01/2024
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1
/5
★☆☆☆☆
A month's delivery time is far too long. Maybe I'll come back to you, but for now I'm not taking the risk of waiting too long. Sorry, I had a big order to place! Sincerely
François G.
purchased on 08/01/2024
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1
/5
★☆☆☆☆
I've been a layout artist since I was very young, and now I'm eighty-five, but I've never seen a presentation of such poor quality, without any explanation.
Jean-claude D.
purchased on 17/01/2024
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1
/5
★☆☆☆☆
According to the information, it should only arrive shortly after Christmas. I can understand with an order on December 21 that the goods won't arrive for the festive season. But almost the end of January...then at least state the correct delivery date. For the extra charge on shipping, I could have ordered the whole thing just as easily on Amazon and for less money, including earlier delivery.
Julian R.
purchased on 21/12/2023
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1
/5
★☆☆☆☆
Hello, I'm sorry, the CD is from 2012 and does not work impossible to paste copy both parts of the CD SALUTATIONS, GW PS ,JE VAIS VOIR AVEC PAY PAL LA MACHE A SUIVRE
Gilbert W.
purchased on 09/01/2024
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1
/5
★☆☆☆☆
I ordered 4 products at the end of November in anticipation of Christmas: I only received one before Christmas. On January 20 I received 2 other products. One product is still missing and I haven't heard from customer service. Site to flee. I put one star because I can't put zero.
Pascale D.
purchased on 29/11/2023
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1
/5
★☆☆☆☆
Package came almost month after ordering. It was incomplete. They had to send the rest of the goods again.
Krzysztof Z.
purchased on 14/12/2023
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1
/5
★☆☆☆☆
Shipping costs too high for a small toy and the delivery time is not respected.
Laetitia G.
purchased on 09/12/2023
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1
/5
★☆☆☆☆
Message: Hello, 2 miniatures ordered on December 29, 2023, which were well in stock on the site and after a reminder from me, soon 3 weeks of waiting because a miniature is missing...... Do not put online products in stock that are not....... is incorrect.
'laurent+' L.
purchased on 29/12/2023
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1
/5
★☆☆☆☆
1/11/2023 placed an order which clearly stated it was going to ship a week after the order was placed.... 12/01/2024 finally delivered after sending several emails. Reason for the long wait? An item was out of stock and wouldn't come in again either, so instead of sending an email with an explanation, all I get here is a standard email just like their responses to reviews, really sad. Their solution? They put money on my account in the amount of the already paid amount instead of refunding the money nicely. Honestly, I would not recommend this company to anyone, even though the materials are of good quality.
Jonas V.
purchased on 01/11/2023
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1
/5
★☆☆☆☆
Every thing that you sent me.i didn’t order.please stop sending me stuff
James G.
purchased on 23/12/2023
1
/5
★☆☆☆☆
Last order ordered 7 novenbre arrived 11 january. Lost order from 1001with effort recovered. Very bad experience, never order anything again. Not recommended.
Cosimo R.
purchased on 07/12/2023
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1
/5
★☆☆☆☆
Delivery not respected and moreover the order and one of my articles do not correspond at all to my order. I will not return towards your site.tres disappointed
Irene C.
purchased on 02/01/2024
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1
/5
★☆☆☆☆
Dramatic experience. Package was not delivered and company is not reachable. Company apologizes but does not solve the problem. Recommend not to order from the company.
Heike A.
purchased on 13/12/2023
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1
/5
★☆☆☆☆
I believe an incorrect item was offered for sale with a certain item number, therefore I asked for confirmation by email as to what I would receive when ordering. It was confirmed to me that I would still receive the advertised item. However, something completely different was delivered.... Upon notification I received a message back that I could return the item but then I would have to bear the return cost myself and that's just going too far for me. I have no problem with shipping costs but not because of mistakes made by the web store.
Luc D.
purchased on 13/12/2023
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1
/5
★☆☆☆☆
Two items missing on delivery
Olivier H.
purchased on 11/12/2023
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1
/5
★☆☆☆☆
Too long without news of my request. I won't be ordering from you again
Eric C.
purchased on 15/12/2023
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1
/5
★☆☆☆☆
1st disappointment, the model which was supposed to be 20cm and is in fact barely 15 Very light plastic I am frankly disappointed.
Baptiste J.
purchased on 24/12/2023
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1
/5
★☆☆☆☆
Order of 08/12/23 Christmas gift received 05/01/24 after complaint 04/01/24!!!
Marlène B.
purchased on 08/12/2023
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1
/5
★☆☆☆☆
I ordered a motorcycle model at the beginning of December, supposedly in stock, but in the end they didn't have it. I simply received it on 05/01/2024. They never answer the phone, lamentable, I do not recommend this site at all.
Didier G.
purchased on 13/12/2023
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1
/5
★☆☆☆☆
I never got a refund.
Very bad products, not matching the photos
Barbara S.
purchased on 08/12/2023
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1
/5
★☆☆☆☆
The order I received did not correspond to the purchase I had made. Following my complaint, I never received a return.
Solène F.
purchased on 03/12/2023
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1
/5
★☆☆☆☆
Not once received a complete order and certainly not within 2 weeks as indicated, make it 2 months. Don't fall for it you can just whistle for your stuff or money! If you don't go after it yourself mail.
Kain D.
purchased on 20/12/2023
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1
/5
★☆☆☆☆
I did not receive the item I ordered. Poor customer service.
Patrick M.
purchased on 13/12/2023
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