★★★★☆
based on 38611 reviews published
Latest neutral customer reviews
As slow as ever...
This is not an opinion, but a statement! The model has been in storage for a very long time! Considerable damage to the box! I don't know what there is not to understand! There will be no more news from.
Received without paint, glue or brushes
It should be possible to select time slots for delivery with a hand-delivery driver.
I only received part of my order!
Product arrival a little late
No opinion
It took a while but overall the book arrived damaged on the covers in many places.
High shipping costs and several weeks to delivery
Delivery takes way too long
Delivery first order was bad, were just at home and delivery guy just did not visit, pick up point in Wassenaar while in katwijk aan zee there is also 1.
Three-month wait for delivery
Moderate
Shipped very quickly, but received a cardboard box damaged on one side, without damaging the merchandise. The model is made entirely of plastic, which doesn't seem to be very high quality - to be seen once assembled!
Not always clear on website. Shipping took a long time. Could be due to crowds. But a work remains kang
- feeling of a scam: at the time of purchase, all products were in stock. However, they send with the order confirmation (editable, by the way) a badly written clarification in Spanish, indicating that the bag can be divided due to lack of stock, assuming additional costs. - The expected time of availability of the missing product was increasing instead of decreasing. - After almost 20 days of waiting, I ask Paypal to refund the money and cancel the purchase, providing all the evidence - Paypal communicates with the seller and only then and instantly send all the products (including the one that still had 2 weeks left to be available again).
In principle, and except for the fact that they sent me the wrong product, I am happy. We will see how the return and exchange for the product I paid for will be executed.
Site,ok .packaging for the article it contained, worthless more attention to this please.rest good.
It's hard to get a product exchanged.
Received one item after three weeks. Second item Citroen 2 cv Charleston not available and also not supplemented After weeks message from France:Available again or return the cost price I chose the latter and received money back.Meanwhile bought the intended item elsewhere.Email and Phone in the Netherlands not reachable.Bad business Pity .
Website is fine
When ordering, I always check if there's stock so as not to be bothered by third parties, otherwise I don't order. This time I've been taken for a ride, you only buy and sell, it's a real shame. Thanks anyway, but it's far from square.
Another order that takes over a month to arrive...
Significantly more expensive than other suppliers, longer delivery times.
Too many orders accepted for items declared to be in stock and yet awaiting restocking. Results three weeks before delivery. Disappointing.
Great site, but my delivery took too long. Order placed in early September and not received until late October. To offer, the delivery time is unreliable.
3 stars; the delivery of two pots of paint could have been quicker...a model maker is often in a hurry in certain emergencies.
Products shipped without concern for readability of color codes. You should provide s change the packaging
Hello, delivery as ordered except ... The delay. Expected to be in stock and shipped within 1 week. Result: more than 3 weeks to be delivered. I did not want to cancel but the Corsair was finished with other decals and varnish super dry upon receipt! Please manage your delivery times better. Sincerely
The order arrived incomplete, I contacted you and you did not give me an immediate solution.
From payment to shipping, I find the processing very long.
The delivery was delayed much more than other orders I placed at that time. When it arrived they had sent me the wrong item, the Airfix AO2318V 1/76 instead of the one I had ordered (Airfix 1602318 1/72). I have indicated it and I have no answer.
Order placed in July 2024 for 2 items, only 1 received in October and the other to be received later... The item received is of good quality but as I have not yet received the second I cannot give a good mark: my account has been debited for several months!
Too many e-mails
Correct opinion, I was delivered at the estimated date, Small drawback, it is the box of the sandblaster which was in the box of the model, which necessarily has a consequent weight and had to this moved, has I hope nothing broken but has detached more parts of model. To have if I will be able to go until the end of this adventure.
It's a pity that there are no instructions in French. The codes used (numbers, dotted lines) are not self-explanatory (as they are in a foreign language), nor are the assembly instructions, making the model difficult to assemble. I certainly wouldn't order a more complex model, as it would be very difficult to assemble without instructions in French.
I paid for a home delivery and not as it happened I went to a relay served by mondial relais. I will never order from you again. it's a matter of principle.
My orders became a huge mess! The order is still not complete!
I had to wait 8 weeks for my order, only to find that 4 out of 6 products were not delivered. Although delivery was indicated in the order. After several inquiries to the service department, the two products were finally delivered. Service works very well. Goods generally too expensive compared to other suppliers.
Unfortunately, it is not clear when delivery will take place. However, if you ask online, you get quick information. Goods too expensive compared to other suppliers.