/5
★★★★☆
based on 36828 reviews published
★★★★☆
based on 36828 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Hello Mr to tell you that I received my Rafale patch but with quite a delay next time make sure that is a can faster thank you anyway. Sincerely Mr Vu Robert .
Acheteur Vérifié
purchased on 09/08/2018
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3
/5
★★★☆☆
Packaging always arrives damaged... Why don't you pack your orders properly?
Acheteur Vérifié
purchased on 08/08/2018
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2
/5
★★☆☆☆
Very good servicethere areso many kits to choose from a from Very long list.
Verified Buyer
purchased on 07/08/2018
2
/5
★★☆☆☆
Not recommended at all. I paid for express shipping to get it to me before a specific date that was not offered by the standard mail and it ended up arriving even later than the date agreed as standard despite having paid a
Comprador Verificado
purchased on 07/08/2018
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3
/5
★★★☆☆
ACTUALLY I CAN'T GIVE MY OPINION ABOUT THE SERVICE YET BECAUSE IT IS THE FIRST PURCHASE MADE ON JULY 19 AND I HAVEN'T RECEIVED THE ORDER YET I GUESS BECAUSE THEY DON'T HAVE IT ALL IN STOCK AND SO THEY INFORM ME ABOUT THE DETAILS OF THE ORDER.
Comprador Verificado
purchased on 05/08/2018
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2
/5
★★☆☆☆
Not very impressed with the shipping Not very impressed with the shipping 1 told it was going out DHL,, it did not. 2 two weeks wait for shipment 3 shipment was not boxed but wrapped with thin black plastic 4 the boxes inside plastic wrap were crushed on one side, and plastic wrap was torn open. This is the first time that I have had a problem hopefully the last, all other orders were great.
Acheteur Vérifié
purchased on 05/08/2018
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Answer from 1001hobbies
Dear M. Capozzi, We made a refund demand to our accounting department in order to refund you the DHL costs. We inform our logistic department about those boxes, which weren't correctly wrapped. Please send us pictures of the package. Yours sincerely, The team 1001modelkits
2
/5
★★☆☆☆
Not very impressed with the shipping Not very impressed with the shipping 1 told it was going out DHL,, it did not. 2 two weeks wait for shipment 3 shipment was not boxed but wrapped with thin black plastic 4 the boxes inside plastic wrap were crushed on one side, and plastic wrap was torn open. This is the first time that I have had a problem hopefully the last, all other orders were great.
Verified Buyer
purchased on 05/08/2018
Answer from 1001hobbies
Dear M. Capozzi, We made a refund demand to our accounting department in order to refund you the DHL costs. We inform our logistic department about those boxes, which weren't correctly wrapped. Please send us pictures of the package. Yours sincerely, The team 1001modelkits
2
/5
★★☆☆☆
I am half satisfied 2 purchases do not match what I requested.
Acquirente Verificato
purchased on 04/08/2018
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3
/5
★★★☆☆
Order: German Navy painted 2WK 51 figures... from Revell (02525) The figures are not painted - the description is absolutely misleading. For the colors you have to pay another 25- € and it is an immense work!!! According to the product information, the material is very harmful to health - you shouldn't actually touch it.... Positive: Very large variety of figures!
Verifizierter Käufer
purchased on 03/08/2018
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3
/5
★★★☆☆
One of the two tamiya super liquid glue caps was slightly open. No spillage but strong smell on delivery The German radar Fug 220 mr48027 is listed on the delivery note but not present in the
Acheteur Vérifié
purchased on 01/08/2018
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3
/5
★★★☆☆
I had to contact customer service several times to get a decent answer.
Acheteur Vérifié
purchased on 22/07/2018
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2
/5
★★☆☆☆
Missing order 135567 from 6/29/2018 Missing order 135567 from 6/29/2018. Checked and showed it was shipped but not received. David Hallas.
Verified Buyer
purchased on 21/07/2018
Answer from 1001hobbies
Dear Mr Hallas, We apologize for the inconvenience. We send you the order once again. Yours sincerely, The team 1001modelkits
2
/5
★★☆☆☆
Missing order 135567 from 6/29/2018 Missing order 135567 from 6/29/2018. Checked and showed it was shipped but not received. David Hallas.
Acheteur Vérifié
purchased on 21/07/2018
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Answer from 1001hobbies
Dear Mr Hallas, We apologize for the inconvenience. We send you the order once again. Yours sincerely, The team 1001modelkits
2
/5
★★☆☆☆
Very disappointed with my last order, which was shipped more than a week after I bought it, even though my order was supposed to be shipped within 24 hours! For the first time, very little information from 1001 maquettes on the progress of my order.
Acheteur Vérifié
purchased on 19/07/2018
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3
/5
★★★☆☆
Feigns short delivery time
Verifizierter Käufer
purchased on 19/07/2018
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3
/5
★★★☆☆
Delivery time with mondial relay unacceptable
Acheteur Vérifié
purchased on 17/07/2018
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3
/5
★★★☆☆
The box for my parcel arrived damaged and I was supposed to receive a poster. It was missing. It's not the 1st time I've ordered from 1001 maquettes, but this time I was very disappointed.
Acheteur Vérifié
purchased on 14/07/2018
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3
/5
★★★☆☆
Unfortunately a long delivery time
Verifizierter Käufer
purchased on 14/07/2018
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3
/5
★★★☆☆
Hello Navigation on the site a little difficult. Limited choice of 3945 warplanes. And delivery time a bit long. Satisfai
Acheteur Vérifié
purchased on 12/07/2018
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2
/5
★★☆☆☆
2 items ordered 1 compliant the other not. I've been waiting too long for the item I ordered to be sent to me. Multiple emails, no phone calls, inconsistent answers from one to the other. Very
Acheteur Vérifié
purchased on 11/07/2018
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3
/5
★★★☆☆
I hesitated between two and three stars. Two deliveries and two problems: part failed to mold and model opened and incomplete. The plus is the reactive contact by e-mail. The disadvantage is the time it takes to get a reply.
Acheteur Vérifié
purchased on 10/07/2018
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3
/5
★★★☆☆
Hello, I've already expressed my dissatisfaction with the colors you recommended - we all make mistakes. Yours faithfully Patrice SAUN
Acheteur Vérifié
purchased on 08/07/2018
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3
/5
★★★☆☆
Quality puzzle, lots of choice, too many out-of-stock items. But paying 7€ for delivery in 6 days is unacceptable. I don't know if I recommend
Acheteur Vérifié
purchased on 07/07/2018
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3
/5
★★★☆☆
Unfortunately very long delivery time. But everything else ok.
Verifizierter Käufer
purchased on 30/06/2018
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2
/5
★★☆☆☆
Could have received my product sooner... Could have received my product sooner from another supplier.
Acheteur Vérifié
purchased on 29/06/2018
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Answer from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
2
/5
★★☆☆☆
Could have received my product sooner… Could have received my product sooner from another supplier.
Verified Buyer
purchased on 29/06/2018
Answer from 1001hobbies
Dear customer, Please note we ship from France, as such the small items sent by letter can take a few weeks to be delivered. Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
Order arrived on time: a fockker dr1 triplane and a stamp at 172. But these planes are really too small at this scale. 1001 maquettes should warn the customer. The 142 scale would have been more appropriate. The revelle brand should also have some.
Acheteur Vérifié
purchased on 28/06/2018
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3
/5
★★★☆☆
My order was blocked for a very long time because of a missing item. I had to cancel and place another order excluding the item in question. Everything turned out fine, but it was a waste of time. I also often buy on other sites and I notice that your prices are quite high compared with the competition, but above all that your delivery times are longer. Having said that, I like the wide choice and above all your after-sales service, which is really great. You have to
Acheteur Vérifié
purchased on 28/06/2018
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3
/5
★★★☆☆
Processing and dispatch within 48 hours .regular site monitoring. Alas alas alas a nullissime carrier. I chose a relay point which finally will not be available. So I choose a new delivery point which will also be unavailable! I finally called. I was offered a relay point in a nearby town, but it was difficult to get to. Finally, there is a relay point but it's not visible on the internet. I validate it. Then no more news. I finally called again. Ah well, the parcel will be taken care of (well yes, it was left on standby... an oversight on the part of the site or the carrier?). This evening I got an e-mail saying that it had been delivered. It's 10 days late. I was expecting it for Father's Day
Acheteur Vérifié
purchased on 28/06/2018
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3
/5
★★★☆☆
Parcel made with care very good follow-up but time of preparation of the parcel much too long on three orders 2 had a time of preparation higher than 1
Acheteur Vérifié
purchased on 27/06/2018
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