/5
★★★★☆
based on 37053 reviews published
★★★★☆
based on 37053 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
As a first-time customer As a first-time customer, not overly impressed. Despite all my items being listed as 'in stock, dispatched within 24 hours' the order sat for nearly two weeks awaiting shipment. When I queried why it was so slow it was finally dispatched. As to why it was so slow I wasn't told.
Acheteur Vérifié
purchased on 01/06/2018
Translated review
Answer from 1001hobbies
Dear customer, The delay is due to the several public holidays of May. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
As a first-time customer As a first-time customer, not overly impressed. Despite all my items being listed as 'in stock, dispatched within 24 hours' the order sat for nearly two weeks awaiting shipment. When I queried why it was so slow it was finally dispatched. As to why it was so slow I wasn't told.
Verified Buyer
purchased on 01/06/2018
Answer from 1001hobbies
Dear customer, The delay is due to the several public holidays of May. We apologize for the inconvenience. Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
Delivery time is too long but the price is the lowest.
Verifizierter Käufer
purchased on 30/05/2018
Translated review
3
/5
★★★☆☆
Delivery time a little long and no direct information for the delay
Acheteur Vérifié
purchased on 24/05/2018
Translated review
2
/5
★★☆☆☆
Very pleased with the servicealso very happy with the model thank you
Verified Buyer
purchased on 23/05/2018
3
/5
★★★☆☆
Good site, although lacking in rarer items such as vintage aircraft, and fast, responsive shipping.... perhaps too responsive, as they sent me several emails and especially sms messages on my mobile because I'd looked at an item but hadn't ordered it. So not bad, but don't have a sales policy that's too agreeable.
Acheteur Vérifié
purchased on 23/05/2018
Translated review
3
/5
★★★☆☆
PORT TOO EXPENSIVE !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Acheteur Vérifié
purchased on 23/05/2018
Translated review
3
/5
★★★☆☆
Hello, the only small flaw is that there is no painting on the model when you order it, so you have to wait. Sincerely
Acheteur Vérifié
purchased on 19/05/2018
Translated review
2
/5
★★☆☆☆
DELIVERY TIME TOO LONG The dispatch note mentions May 3rd. But in fact the parcel only left on May 14th. There was no response from customer service. I will not use this company again.
Acheteur Vérifié
purchased on 19/05/2018
Translated review
3
/5
★★★☆☆
Not the best in delivery!
Acheteur Vérifié
purchased on 17/05/2018
Translated review
3
/5
★★★☆☆
After 20 days I have not received anything . Only one communication after my requests with a very stupid answer that smacks of an apology . I will take legal action against these pseudo sellers Continue to publish lies . In the reply sent.a.ma it talks about a technical error on the part of your shipping department . I take legal action I do not intend to lose 75 euros .
Acquirente Verificato
purchased on 15/05/2018
Translated review
2
/5
★★☆☆☆
15 days between order and delivery Time far too long
Acheteur Vérifié
purchased on 15/05/2018
Translated review
3
/5
★★★☆☆
I'm sorry that the order preparation time is so long, almost a week. What's more, the box is huge for two small boxes - huge volume = very high international shipping costs. No personal note in the box either, even though this is done almost everywhere. You can feel that the boxes have been put in the box and that's a shame.
Acheteur Vérifié
purchased on 15/05/2018
Translated review
3
/5
★★★☆☆
The best thing for you to do right now is to lower all your models to 25%. I wanted to order a Bismarck, a German battleship. But looking at other sites, the same box was 10EUR less.
Acheteur Vérifié
purchased on 13/05/2018
Translated review
3
/5
★★★☆☆
Can do better as packaging In my last order (small pot color maquette) I was missing a packaging orve
Acheteur Vérifié
purchased on 12/05/2018
Translated review
2
/5
★★☆☆☆
I ordered a model and had it sent by collissimo. it's been about 8 to 9 days that i've been waiting for the delivery ...it's slowing down with the cost of express delivery billed of course it's going to be the post office's fault the concierge etc. well change the delivery company. i live in paris i'd have wasted less time by going to a model store which i'll do next time.
Acheteur Vérifié
purchased on 12/05/2018
Translated review
3
/5
★★★☆☆
The delivery took a long time and there was no news for several days, but the quality of the product was exceptional.
Acheteur Vérifié
purchased on 12/05/2018
Translated review
3
/5
★★★☆☆
At least wait until I have received my order for 152018 because 1252018 I am still waiting??? please consult me later for a complete opinion.
Acheteur Vérifié
purchased on 12/05/2018
Translated review
3
/5
★★★☆☆
Purchase orders take a long time to arrive .... I'm a bit disappointed ....
Acheteur Vérifié
purchased on 11/05/2018
Translated review
2
/5
★★☆☆☆
Ordered on 16.04.18 paid on 16.04.18 received on 07.05.18 NO GOOD SERVICE
Verifizierter Käufer
purchased on 09/05/2018
Translated review
2
/5
★★☆☆☆
I received an order without an item and after more than two weeks I am still waiting to know if they are going to send it to me or reimburse me.
Comprador Verificado
purchased on 08/05/2018
Translated review
3
/5
★★★☆☆
As always the product without problems and well packaged. The but it has taken 2 weeks for the order to arrive since I placed it. And the price is a bit high. Even so I will continue to buy from
Comprador Verificado
purchased on 08/05/2018
Translated review
3
/5
★★★☆☆
Delay a little long due to lack of stock.
Acheteur Vérifié
purchased on 07/05/2018
Translated review
3
/5
★★★☆☆
Delivery is slow and expensive response… Delivery is slow and expensive response to Emails slow will not use these again.
Verified Buyer
purchased on 06/05/2018
Answer from 1001hobbies
Dear customer, Your order was sent on the 27/04/18, 1 working day after you placed your order, and delivered on the 08/05/18. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits
3
/5
★★★☆☆
Delivery is slow and expensive response... Delivery is slow and expensive response to Emails slow will not use these again.
Acheteur Vérifié
purchased on 06/05/2018
Translated review
Answer from 1001hobbies
Dear customer, Your order was sent on the 27/04/18, 1 working day after you placed your order, and delivered on the 08/05/18. This delay corresponds to the information on our website. Best regards, Customer service 1001modelkits
2
/5
★★☆☆☆
Since it is necessary to evaluate""now"" order of April 20 not delivered on May 11 information on the parcel it would perhaps have been taken in charge by a deliveryman ..Avis""1001 Maquettes"" May 4 there will be a small delay. Information from Mondial Relay: they will not be able to deliver to the relay point which is.....saturated! What's the solution? We'll see on... May 14th. On a positive note: the 16894 euros were debited on April 23. For the moment it smells of either a scam or contempt for the customer. Sincere congratulations
Acheteur Vérifié
purchased on 05/05/2018
Translated review
2
/5
★★☆☆☆
Since April 19, I have been waiting for a package that shows as shipped and the tracking code as well. In the past much better service
Acquirente Verificato
purchased on 03/05/2018
Translated review
3
/5
★★★☆☆
Products conform but delivery too slow in my opinion
Acheteur Vérifié
purchased on 30/04/2018
Translated review
2
/5
★★☆☆☆
My order was missing an item. I intervened by wire to claim this article. I am now waiting for it to be delivered free of charge of course.
Acheteur Vérifié
purchased on 26/04/2018
Translated review
3
/5
★★★☆☆
The kit arrived crushed in a padded… The kit arrived crushed in a padded bag. Some minor damage to the kit parts. Disappointing!
Verified Buyer
purchased on 26/04/2018
Answer from 1001hobbies
Dear customer, Please send us some pictures of the item you received so we can help you: [email protected] We apologize for the inconvenience. Best regards, Customer service 1001modelkits