/5
★★★★☆
based on 36828 reviews published
★★★★☆
based on 36828 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Price of models offered much higher than average: example the model I ordered the flak 36 north african scale 135 tamiya on the site 1001 maquettes costs 61 € while on Amazon which is not a site listed for models it costs 34 € is 27 € difference.I do not understand this d
Acheteur Vérifié
purchased on 08/04/2018
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2
/5
★★☆☆☆
Bonjour deçus de mon dernier achat qui est arrivé plie dans l'enveloppepour de la photo- découpe pas topde plus le delais annoncé sur la site dans les 24 h hors ses arriver le 4.04.2018 au lieu du samedi 31.03.2018 annoncer par message je ne commande plus chez vou
Acheteur Vérifié
purchased on 07/04/2018
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3
/5
★★★☆☆
A week's delivery seems like a long time.
Acheteur Vérifié
purchased on 06/04/2018
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2
/5
★★☆☆☆
I placed my order on 29.03 15H29 I know it was the day before Easter I received certificates and other delivery notices almost every day again this morning But today I do not know where my package is but on the other hand you did not forget to debit my account on 30.03!!!! My first order with you La proc
Acheteur Vérifié
purchased on 06/04/2018
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3
/5
★★★☆☆
An order placed on February 02 and delivered on March 29 could do better.
Acheteur Vérifié
purchased on 05/04/2018
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3
/5
★★★☆☆
On the Internet page it is marked sold by 24 and the price is not indicated per unit. Watch out for the trap
Acheteur Vérifié
purchased on 04/04/2018
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2
/5
★★☆☆☆
Estoi un poco decepcionado... Mi pedido me llego tarde... casi dos semanas y encima tuve que pagar 19 Francos suizos para recoger el paquete . Yo ya habia pagado 17 Euros para el envio... la verdad es que no lo entiendo.Por favor ahorraros el envio del poster por que es horrible. Un atento y decepcionado saludo German Antona
Verifizierter Käufer
purchased on 04/04/2018
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2
/5
★★☆☆☆
I have not received the items corresponding to my order. I received 2 caps instead of the model glue.
Acheteur Vérifié
purchased on 03/04/2018
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3
/5
★★★☆☆
I recently ordered the items French Napoleonic Horse Line Artillery HAT8039 and French Heavy Ambulance HAT8104. Neither of these items comes with a leaflet recommending the colors to be applied. How to rem
Acheteur Vérifié
purchased on 31/03/2018
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2
/5
★★☆☆☆
I am very disappointed with the responsiveness of the parcel delivery service. A parcel was supposed to arrive within 4 days, but I've been waiting 14 days to receive it. I was able to contact customer service by phone, but the person I spoke to just told me that the parcel was blocked by mondial relay, without offering any solution or even contacting me since. I'm still grateful for the wide choice offered by the site, but this big problem has changed my mind.
Acheteur Vérifié
purchased on 31/03/2018
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3
/5
★★★☆☆
DELAY BETWEEN ORDER AND DELIVERY TOO LONG
Acheteur Vérifié
purchased on 31/03/2018
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2
/5
★★☆☆☆
Very satisfied.
Verified Buyer
purchased on 29/03/2018
3
/5
★★★☆☆
Delivery time too long. products marked as being in stock but for which I waited more than 2 weeks to receive them
Acheteur Vérifié
purchased on 28/03/2018
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2
/5
★★☆☆☆
Items came well packed arrived in a reasonable time from the EU price was great
Verified Buyer
purchased on 27/03/2018
3
/5
★★★☆☆
Wide range of products, but order processing time far too long. Please note that you are competing with Amazon.... For some items I preferred to go through Amazon simply because of the delay.
Acheteur Vérifié
purchased on 27/03/2018
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3
/5
★★★☆☆
PRODUCT GOOD AND WELL PROTECTED BUT PRODUCT GOOD AND WELL PROTECTED BUT, THEY NEED TO RECONSIDER THEIR DELIVERY SYSTEMS. WOULD YOU BELIVE HERMES LOST MY PACKAGE, TOOK OVER A WEEK TO ARRIVE!
Acheteur Vérifié
purchased on 27/03/2018
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Answer from 1001hobbies
Dear customer, Thank you for your feedback, we will look into the Hermes shipping delay and try our best to reduce it. Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
PRODUCT GOOD AND WELL PROTECTED BUT PRODUCT GOOD AND WELL PROTECTED BUT, THEY NEED TO RECONSIDER THEIR DELIVERY SYSTEMS. WOULD YOU BELIVE HERMES LOST MY PACKAGE, TOOK OVER A WEEK TO ARRIVE!
Verified Buyer
purchased on 27/03/2018
Answer from 1001hobbies
Dear customer, Thank you for your feedback, we will look into the Hermes shipping delay and try our best to reduce it. Best regards, The 1001Modelkits Team
2
/5
★★☆☆☆
The update set was delivered in a package that was too small. The goods arrived severely bent. Otherwise the delivery times were not as stated I had to wait a week longer. The phone number I called seemed to be a call center, the lady hardly spoke or understood German.
Verifizierter Käufer
purchased on 24/03/2018
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3
/5
★★★☆☆
Good processing Quality also ok. But the gears are not available individually. I only needed one but had to buy 4. The delivery time is really too long. The whole thing took 2 weeks.
Verifizierter Käufer
purchased on 23/03/2018
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3
/5
★★★☆☆
Following the loss of a parcel from the post office, 1001 maquettes undertook to replace the order within a timeframe that was a little long for my taste, as was the processing of the order, which was also a little long, taking 8 to 10 days despite the availability of items + the shipping time, which is a shame for items that are available. Apparently it's not the first time that parcels don't arrive at their destination. isn't it better, with the deplorable and catastrophic service and the repeated thefts from the post office, to ask for a delivery against signature on receipt? or better to change the method of shipment. the 2nd delivery was made by parcel relay to avoid a 2nd loss or theft from the post office. The cost of the operation, 6.90 for the shipping charges added to the 7.90 (postage) for the 1st shipment for an order of €26 ...., is a bit expensive for a parcel to be delivered 7 weeks after the order has been placed. Management of this crisis acceptable, but delivery times
Acheteur Vérifié
purchased on 23/03/2018
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3
/5
★★★☆☆
Delay too long. Expensive site after placing my order (unfortunately) I found the same items 40% cheaper.
Acheteur Vérifié
purchased on 23/03/2018
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3
/5
★★★☆☆
Quality paint at a great price.
Verified Buyer
purchased on 22/03/2018
3
/5
★★★☆☆
Easy to order. Good range of products.
Verified Buyer
purchased on 22/03/2018
3
/5
★★★☆☆
Sent back a wrong canopy mask and asked... Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.
Acheteur Vérifié
purchased on 22/03/2018
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Answer from 1001hobbies
Dear customer, We can't find any emails sent from you. Please send us all information about this issue by email to the following address: [email protected] Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
Have not received order Have not received order. Have not received an answer to my question about how long it could take to receive it.
Acheteur Vérifié
purchased on 22/03/2018
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Answer from 1001hobbies
Dear customer, You should receive the order very soon. Please contact us again in 5 days if you still have not received it. Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
A little too long to receive orders
Acheteur Vérifié
purchased on 22/03/2018
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3
/5
★★★☆☆
For a first order I found the time a bit long between the finalization of the order and the shipment of the coli.
Acheteur Vérifié
purchased on 22/03/2018
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3
/5
★★★☆☆
Sent back a wrong canopy mask and asked… Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.
Verified Buyer
purchased on 22/03/2018
Answer from 1001hobbies
Dear customer, We can't find any emails sent from you. Please send us all information about this issue by email to the following address: [email protected] Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
Have not received order Have not received order. Have not received an answer to my question about how long it could take to receive it.
Verified Buyer
purchased on 22/03/2018
Answer from 1001hobbies
Dear customer, You should receive the order very soon. Please contact us again in 5 days if you still have not received it. Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
GOOD PROCESSING OF THE ORDER BUT THE PRODUCT ARRIVED LOOSE IN THE BOX AND WITHOUT A LIMITED SERIAL NUMBER THANK YOU FOR YOUR REPLY
Acheteur Vérifié
purchased on 20/03/2018
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