Reviews 1001hobbies

Disappointed! Received a broken diecast car...contacted the seller, never heard anything from him...Disappointed!

In one of the 2 batches of 2 pilots, one arrived with a decapitated pilot, and in the other, one of the pilots was detached from the cluster, but his feet were still on the cluster. The other pilot had his feet severed, as well as a leg. With glue and patience... In conclusion, the packaging doesn't provide sufficient protection against shocks (transport? Automatic sorting? Fierce composting? No

The material arrived wrinkled due to poor protection in packaging. Hi The material arrived wrinkled due to poor protection in packaging. It was an expensive product, which had not been careful in sending. As the quality of the decal is very good. cordially

The material arrived wrinkled due to poor protection in packaging. Hi The material arrived wrinkled due to poor protection in packaging. It was an expensive product, which had not been careful in sending. As the quality of the decal is very good. cordially

Hello, unfortunately the packaging was not sealed. All but one of the brushes I ordered were missing. How am I supposed to apply paint without a brush? A subsequent delivery would not be bad. This criticism is intended to ensure that the packaging is better in future. M. f. G. Lehmann

I have my doubts about the existence of the A4 launch pad. No matter how hard I look at the plan, I can't see it.

My order N°18655 (model NORD 262 and COMET UAT) arrived with half of the parts missing (COMET is missing fuselage and tailplane) and moreover the parts delivered are unusable because very very damaged) I am still waiting for someone to contact me to find out how to proceed for an exchange or refund (every time I call the store they tell me they will contact me but alas I still don't see anything coming! Thank you

Good for the product, true to the catalog image, not so good for the delivery time (product arrives from a warehouse and is shipped by the site (2 days lost at least) and finally, shipping costs of 5€ and change for a purchase of 289€ are petty. The competition is giving it away, so here's a good id

I was satisfied with my first order which led me to recommend Or bad surprise it's been over a month since the order was placed and still nothing. No message to reassure me except when I call again. My credit card has been charged and I'm starting to worry.

Good only small downside box a little damaged otherwise good

To sum up, I placed two orders with them and had problems each time. In addition, I had to return a product that was not the right one to my chain.

Everything is ok but no order tracking we are in the dark about delivery time

The delivery time is unacceptable!

The lead time from order to delivery is simply too long.

Very large choice of models and accessories. But because there is always a but delivery times are too long several orders already placed and do not be in a hurry to receive his order Last order placed April 4 received April 17 and more a product error. Be careful you have competitors much faster (place 2 orders one at 1001 maquette and another at a competitor place orders at the same time the designer deliver in 4 days while 2 weeks for 1001 maquette and with a product not delivered because out of stock although it was available to order) Soyer p

Indeed I ordered on 1001maquette recently the order was well taken into account and the money well withdrawn on my account the product of my order had taken delay for the sending thus a small e- mail to recall my order had been made themail to remind my order had been made on March 27 I received an e mail in return telling me that it was gone and that I would receive it soon we are April 11 and still nothing in the meantime I ordered on another site donation I received my order a few days later personally I would not order more on 1001maquette I was disappointed yet there are things that I like and that I would have ordered from eu these well too bad

I have been waiting for 2 weeks for the subsequent delivery of my complaint: Soviet T-55AD 1:35 Unimodel Panzer- Modellbau 232 UNIM 232 unit price 2499 Euro invoice number: DE015618 from 10.03.2013

I am very disappointed because the delivery time announced has not been respected.after ordering 24 to 48 hours announced package received 1 week and a half later when at the time of ordering the products was

1001 maquettes makes a mistake in my order and I report it. They ask me to send back the defective item at my expense and offer me free shipping on my next order?! Too nice guys! You're bordering on complete amateurism! I'm done with them

Once I received the model, it didn't look at all like the one on the site, with its torn packaging... in short, bo!

Hello Sir and Madam, I'm writing to inform you that my order has arrived a second time in poor condition. The order concerned flat paint for copper and white decals. When I placed my first order for copper decal paint, it arrived crumpled, so I sent you a message to let you know so that my next order wouldn't arrive in the same condition. Unfortunately, it arrived crumpled again.

Order received 1 MONTH after payment. Computer problem when placing the order but parcel sent anyway as an economy parcel. 1001 maquettes could have made up for this by sending a parcel.

I didn't understand why the Chronopost delivery took so long....more than a week from order to receipt.

10-day wait is too long

I ordered 15 days ago 14 boxes of figurines for my children 137 euros well received except that one is missing I called and the person I had told me 5 days ago now that I will receive an email I at

I have been disapointed so far because I received the wrong order and have had no response from customer service to date... The processing of my order seemed to be OK. I received timely updates regarding when the products would be received for shipping. I also received a notice when the order was being shipped. I received a shipment in 2 to 3 days as was stated. However, I received the incorrect shipment. My order #14439 was not what I received. I received order #14539 which is not mine. I have sent 2 e-mails to customer service ([email protected]) and have had no response yet. The Website states that Customer Service is important to them. I have seen no evidence to date. A customer service telephone number for English speaking customers would be helpful. I am awaiting a response regarding what to do with the incorrect shipment I received and what is the status of my order for which payment was accepted.

I have been disapointed so far because I received the wrong order and have had no response from customer service to date.. The processing of my order seemed to be OK. I received timely updates regarding when the products would be received for shipping. I also received a notice when the order was being shipped. I received a shipment in 2 to 3 days as was stated. However, I received the incorrect shipment. My order #14439 was not what I received. I received order #14539 which is not mine. I have sent 2 e-mails to customer service ([email protected]) and have had no response yet. The Website states that Customer Service is important to them. I have seen no evidence to date. A customer service telephone number for English speaking customers would be helpful. I am awaiting a response regarding what to do with the incorrect shipment I received and what is the status of my order for which payment was accepted.

Recommend me if you are in a hurry to receive them cordially

Model enthusiast without being a""pro"" I consume 2 to 3 models per month I bought them mainly in various local shops on the advice of a friend I tried your site the choice there is interesting..................................but long postponed delays.................and out of stock................. have cooled!!!!!!! As I said in a recent letter....................2 ORDERS 2 PROBLEMS this does not augur well !!!!!!!!!!!!!!!! I'm disappointed and it's do

Product Sent to the Wrong Address! I ordered 4 airplanes from Canada to be sent to my son in a different province. The order was placed on Jan. 13,2013 and it arrived on Jan. 29,2013-over 2 weeks for delivery is unacceptable. More importantly, the planes arrived at my home and now I have to pay shipping to send them to him. Very disappointing!

Product Sent to the Wrong Address! I ordered 4 airplanes from Canada to be sent to my son in a different province. The order was placed on Jan. 13,2013 and it arrived on Jan. 29,2013-over 2 weeks for delivery is unacceptable. More importantly, the planes arrived at my home and now I have to pay shipping to send them to him. Very disappointing!

Apart from the comment concerning the age precision, I found the service very good in terms of communication by e-mail for rectification or addition of information in the course of sending if there is a reception problem.

Hello, I've ordered a Corsaire model from trumpeter at 132. You had it in stock. This one was ordered I believe on December 22 and after two letters of complaint on my part I only received it on January 10. I'm not complaining about the quality of your products, but your shipping service leaves a lot to be desired.

This site is not bad except for the delivery times, which need to be improved, but okay.

No order confirmation, delivery was a long time coming, an inquiry on my part was not answered and last but not least a high customs fee because the items were not declared correctly. This was definitely my last order from this store.

Beautiful site. large selection of all kinds easier to order than to receive exaggeratedly long delay after ordering despite the Colissimo fast rate +3 euros all without any communication

Slightly long order processing times. The fact that there is no stock and that orders are sent directly to the various suppliers has a lot to do with this. Otherwise, there's nothing to say, the products received are as ordered.

Well received the model only one small problem it misses ... the propeller !!!!! what compromises much the realization unless to canibalize another model to the propeller approaching .... dom

Very slow shipping, slow customer service response time i thought the selection and pricing was pretty comparable, if not slightly lower than a few other places for the parts i was looking at. they also had the specific combination of parts, which i would have had to order from multiple places to get. but there was almost a full 3 weeks between ordering and delivery. while i was notified that the item was being prepared to ship, then another when it was just about to ship, then another when it did ship, i did not receive a single email answering my questions regarding the order. i might consider ordering again just for a second chance, but if shipping is the same speed, i'll go elsewhere for what i need...

Very satisfied with the products ordered. On the other hand very disappointed with your site for the management of addresses (billing and delivery) Nothing is respected even after calling your sales department. A piece of advice: improve your site for delivery and everything will be fine.