/5
★★★★☆
based on 36828 reviews published
★★★★☆
based on 36828 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Although they have a variety of products they are more expensive than in other places(I have seen kits for 20 € that in other places the same is worth 9 €) and with the price of transport even more.besides the time that passes between ordering and arriving is excessive considering the proximity.I have ordered models in more distant places and they have taken less (USA).little rec
Comprador Verificado
purchased on 16/02/2018
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2
/5
★★☆☆☆
Slechte communicatie, trage levering Twee weken geleden mij bestelling geplaatst, alles zou binnen 24 uur verzonden worden volgens de website maar is pas na 11 dagen thuis bezorgd. Verzending zou een week na bestellen al zijn verstuurd, achteraf blijkt dat ze vanuit Frankrijk verzenden en dat duurt ongeveer een week voor t in Nederland is. Na een week navraag gedaan over de status maar dan wordt een standaard antwoord verstuurd wat neerkomt op geduld hebben.
Verified Buyer
purchased on 15/02/2018
Answer from 1001hobbies
Beste klant, Uw bestelling werd verzonden op 08/02/18, 3 werkdagen nadat u uw bestelling geplaatst heeft. De bestelling werd vervolgens geleverd op 15/02/18. Deze informatie komt overeen met de informatie op onze website. Met vriendelijke groeten, Klantendienst 1001modelbouw
2
/5
★★☆☆☆
Slechte communicatie, trage levering Twee weken geleden mij bestelling geplaatst, alles zou binnen 24 uur verzonden worden volgens de website maar is pas na 11 dagen thuis bezorgd. Verzending zou een week na bestellen al zijn verstuurd, achteraf blijkt dat ze vanuit Frankrijk verzenden en dat duurt ongeveer een week voor t in Nederland is. Na een week navraag gedaan over de status maar dan wordt een standaard antwoord verstuurd wat neerkomt op geduld hebben.
Acheteur Vérifié
purchased on 15/02/2018
Translated review
Answer from 1001hobbies
Beste klant, Uw bestelling werd verzonden op 08/02/18, 3 werkdagen nadat u uw bestelling geplaatst heeft. De bestelling werd vervolgens geleverd op 15/02/18. Deze informatie komt overeen met de informatie op onze website. Met vriendelijke groeten, Klantendienst 1001modelbouw
3
/5
★★★☆☆
Several times I had to send proof of my transfer
Acheteur Vérifié
purchased on 14/02/2018
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3
/5
★★★☆☆
Late delivery sent on the 5th and received on February 13th. Damaged package and a can of paint or
Acheteur Vérifié
purchased on 14/02/2018
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2
/5
★★☆☆☆
Goods ok but 2 weeks delivery time is just too long!
Verifizierter Käufer
purchased on 14/02/2018
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3
/5
★★★☆☆
I do not understand why it should take several days between 'order and shipping otherwise everything ok
Acquirente Verificato
purchased on 13/02/2018
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2
/5
★★☆☆☆
DELAY NOT RESPECTED Purchase on 702 at 11h44 processed on 802 at 9h17 sent on 802 at 18h41 and today on 13 STILL NOTHING! At the time of purchase specified 24h to "" The delivery time is 1 to 2 days"" Delivery and processing fees €699 EUR anyway
Acheteur Vérifié
purchased on 13/02/2018
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3
/5
★★★☆☆
The goods were ordered a week ago and have not yet arrived, but the email in which I am asked for an evaluation has already arrived ? Where is the mistake? I assume that the goods will be ok because you can't do much wrong, but more than a week delivery time is a lot.
Verifizierter Käufer
purchased on 13/02/2018
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3
/5
★★★☆☆
Products as described with top prices. It's a pity that all this is spoiled by a delivery service that is below par: 8 working days is unacceptable.
Acheteur Vérifié
purchased on 12/02/2018
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2
/5
★★☆☆☆
Hello I ordered a 4x4 car in beige and I received in black without asking me my opinion Moreover it was for a birthday the 02.02.18 I ordered in advance by saying that in France that arrives quickly Of the fact I did not receive the day which was necessary. Je suis désolé e
Acheteur Vérifié
purchased on 09/02/2018
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2
/5
★★☆☆☆
The delivery time... Much too long! The parcel arrived safely....Only one small problem... I've just been to another site where I was offered the same item I ordered from you on JANUARY 10, i.e. the LONDON ROUTEMASTER BUS at a price of 39.99 euros, whereas it was invoiced to me at 79.99 euros! I wanted to let you know. Sincerely Ja
Acheteur Vérifié
purchased on 04/02/2018
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2
/5
★★☆☆☆
Bought a set of twelve small metal airplanes but there was only one inside the package so I contacted the company for an explanation. There was an error on the site on their part that was not clear so they were giving me a voucher of Eur. 500 but in my opinion they had to give me back the shipping costs and the amount I paid for the product because I was not interested in the voucher!!!
Acquirente Verificato
purchased on 03/02/2018
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2
/5
★★☆☆☆
Very pleased with the service 1001 Modelkits delivered. Everything spot on.
Verified Buyer
purchased on 03/02/2018
3
/5
★★★☆☆
Very good product. Just a big problem with shipping. I.e.: Order on 2301 Prepare on 2401 Give to the carrier on 2601 (why wait 2 days to give the package and not the same evening) Deliver to the relay point on 2701 For me a loss of 2 days between preparation and shipment in
Acheteur Vérifié
purchased on 02/02/2018
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3
/5
★★★☆☆
Is sorely lacking in explanation.
Acheteur Vérifié
purchased on 02/02/2018
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3
/5
★★★☆☆
Order received in a honeycombed pouch the package was flattened why don't you send the package in a cardboard box . very
Acheteur Vérifié
purchased on 01/02/2018
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2
/5
★★☆☆☆
Order placed with models supposedly in stock and marked shipment within 24 hours. I received it more than a few days later and it's not La Poste's fault. I've since found another site where prices are much lower.
Acheteur Vérifié
purchased on 31/01/2018
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2
/5
★★☆☆☆
I had to wait too long for the article to reach me until 30.01 is not yet delivered
Verifizierter Käufer
purchased on 30/01/2018
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3
/5
★★★☆☆
Suggestion on packaging improvement. Communications were excellent. Shipping time was good. The quality of the item-decal set for an airliner-is very good. The decal set is very complete. The painting diagram is a plus. The set came inside a zip-lock bag. My only complaint and why I gave only four (4) stars is that the packaging could be improved: There is creasing damage to one part of the decals. I think this will still apply OK but time will tell. Not trusting to only a padded envelope but adding a piece of card stock inside the envelope would be a way to reduce possibilities of postal services transit damages.
Verified Buyer
purchased on 26/01/2018
3
/5
★★★☆☆
Satisfied with our order but a pity that it took several messages of complaints in order to obtain our complete order from the first c
Acheteur Vérifié
purchased on 25/01/2018
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3
/5
★★★☆☆
My last two orders were very good both in quality and speed. But the previous order never arrived. I communicated it to 1001 maquetas but they never gave me any solution.
Comprador Verificado
purchased on 24/01/2018
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3
/5
★★★☆☆
Good registration and dispatch times, but logistically too long for order preparation: from January 12 to 18 for a 2 kg parcel (4 pcs).
Acheteur Vérifié
purchased on 22/01/2018
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3
/5
★★★☆☆
Product ordered on January 15""shipped within 2"" I still haven't received anything. We'll have to see about using more efficient delivery people...
Acheteur Vérifié
purchased on 22/01/2018
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3
/5
★★★☆☆
Too little product information before ordering.
Acheteur Vérifié
purchased on 20/01/2018
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2
/5
★★☆☆☆
Delivery time too long grasse a mondial relai
Acheteur Vérifié
purchased on 19/01/2018
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3
/5
★★★☆☆
High prices and slow delivery times
Acheteur Vérifié
purchased on 19/01/2018
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3
/5
★★★☆☆
Model delivered promptly. Compared to the price, the content (spare parts, quality...) is average. The assembly manual is not very good. The assembly descriptions are incomplete and the few photos are of poor quality. There isn't enough wood to finish the deck formwork, even though I've kept offcuts to a strict minimum. In short, average value for money.
Acheteur Vérifié
purchased on 19/01/2018
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2
/5
★★☆☆☆
A comis waiting for 3 weeks with no convincing answer
Acheteur Vérifié
purchased on 18/01/2018
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3
/5
★★★☆☆
No complaints about the products, but it took a long time to receive my order (2 weeks).
Acheteur Vérifié
purchased on 18/01/2018
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