/5
★★★★☆
based on 37041 reviews published
★★★★☆
based on 37041 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Wide range of products, but order processing time far too long. Please note that you are competing with Amazon.... For some items I preferred to go through Amazon simply because of the delay.
Acheteur Vérifié
purchased on 27/03/2018
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2
/5
★★☆☆☆
The update set was delivered in a package that was too small. The goods arrived severely bent. Otherwise the delivery times were not as stated I had to wait a week longer. The phone number I called seemed to be a call center, the lady hardly spoke or understood German.
Verifizierter Käufer
purchased on 24/03/2018
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3
/5
★★★☆☆
Good processing Quality also ok. But the gears are not available individually. I only needed one but had to buy 4. The delivery time is really too long. The whole thing took 2 weeks.
Verifizierter Käufer
purchased on 23/03/2018
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3
/5
★★★☆☆
Following the loss of a parcel from the post office, 1001 maquettes undertook to replace the order within a timeframe that was a little long for my taste, as was the processing of the order, which was also a little long, taking 8 to 10 days despite the availability of items + the shipping time, which is a shame for items that are available. Apparently it's not the first time that parcels don't arrive at their destination. isn't it better, with the deplorable and catastrophic service and the repeated thefts from the post office, to ask for a delivery against signature on receipt? or better to change the method of shipment. the 2nd delivery was made by parcel relay to avoid a 2nd loss or theft from the post office. The cost of the operation, 6.90 for the shipping charges added to the 7.90 (postage) for the 1st shipment for an order of €26 ...., is a bit expensive for a parcel to be delivered 7 weeks after the order has been placed. Management of this crisis acceptable, but delivery times
Acheteur Vérifié
purchased on 23/03/2018
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3
/5
★★★☆☆
Delay too long. Expensive site after placing my order (unfortunately) I found the same items 40% cheaper.
Acheteur Vérifié
purchased on 23/03/2018
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3
/5
★★★☆☆
Quality paint at a great price.
Verified Buyer
purchased on 22/03/2018
3
/5
★★★☆☆
Easy to order. Good range of products.
Verified Buyer
purchased on 22/03/2018
3
/5
★★★☆☆
Sent back a wrong canopy mask and asked... Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.
Acheteur Vérifié
purchased on 22/03/2018
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Answer from 1001hobbies
Dear customer, We can't find any emails sent from you. Please send us all information about this issue by email to the following address: [email protected] Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
Have not received order Have not received order. Have not received an answer to my question about how long it could take to receive it.
Acheteur Vérifié
purchased on 22/03/2018
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Answer from 1001hobbies
Dear customer, You should receive the order very soon. Please contact us again in 5 days if you still have not received it. Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
A little too long to receive orders
Acheteur Vérifié
purchased on 22/03/2018
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3
/5
★★★☆☆
For a first order I found the time a bit long between the finalization of the order and the shipment of the coli.
Acheteur Vérifié
purchased on 22/03/2018
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3
/5
★★★☆☆
Sent back a wrong canopy mask and asked… Sent back a wrong canopy mask and asked for the correct one and the difference in price.Asked them to contact me via e-mail.Have heard a word from them.Even sent the invoice.
Verified Buyer
purchased on 22/03/2018
Answer from 1001hobbies
Dear customer, We can't find any emails sent from you. Please send us all information about this issue by email to the following address: [email protected] Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
Have not received order Have not received order. Have not received an answer to my question about how long it could take to receive it.
Verified Buyer
purchased on 22/03/2018
Answer from 1001hobbies
Dear customer, You should receive the order very soon. Please contact us again in 5 days if you still have not received it. Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
GOOD PROCESSING OF THE ORDER BUT THE PRODUCT ARRIVED LOOSE IN THE BOX AND WITHOUT A LIMITED SERIAL NUMBER THANK YOU FOR YOUR REPLY
Acheteur Vérifié
purchased on 20/03/2018
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3
/5
★★★☆☆
Very happy with my purchases for my husband, who is passionate about re-enacting scenes from the 3945 war. The only downside was the delivery time (delivery scheduled between March 9 and 13, delivered on the 17th). But it was worth the wait. I recommend your
Acheteur Vérifié
purchased on 18/03/2018
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2
/5
★★☆☆☆
Do you "honestly" think that I can be satisfied with having received my order after a week when your commitment was to send it to me within 24 hours, all this without any real explanation and without any commercial gesture to apologize for this failure! It goes without saying that because of this delay and the uncertainty as to whether or not I would receive the product I had ordered (lack of information), I was obliged, since it was a c
Acheteur Vérifié
purchased on 17/03/2018
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2
/5
★★☆☆☆
More than 2 weeks for delivery...
Acheteur Vérifié
purchased on 16/03/2018
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3
/5
★★★☆☆
Delivery was a bit slow all in arrived in good order delivery was a bit slow, but all arrived in good order
Acheteur Vérifié
purchased on 15/03/2018
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Answer from 1001hobbies
Dear customer, Your order was sent on the 07/03/18, 1 working day after you placed your order, and delivered on the 14/03/16. This delay corresponds to the information on our website. Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
Delivery was a bit slow all in arrived in good order delivery was a bit slow, but all arrived in good order
Verified Buyer
purchased on 15/03/2018
Answer from 1001hobbies
Dear customer, Your order was sent on the 07/03/18, 1 working day after you placed your order, and delivered on the 14/03/16. This delay corresponds to the information on our website. Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
Very good products, but for the HOBBY BOSS brand, it's a shame that the assembly instructions are not translated into French.moreover, when parts are faulty or missing - always for the same brand - it takes a very long time to receive them.I've been waiting three weeks for two broken parts and one missing part.1001 maquettes, on the other hand, is very good.
Acheteur Vérifié
purchased on 14/03/2018
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3
/5
★★★☆☆
Very slow delivery
Acheteur Vérifié
purchased on 14/03/2018
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3
/5
★★★☆☆
Thank you great service
Verified Buyer
purchased on 13/03/2018
3
/5
★★★☆☆
TOO LONG Order placed and paid on 28-02-2018 Received on 12-02-2
Acheteur Vérifié
purchased on 13/03/2018
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3
/5
★★★☆☆
The paints are just what i wanted and the model looks great many thanks
Verified Buyer
purchased on 12/03/2018
3
/5
★★★☆☆
Delays too long compared to what is announced.impossibility to connect to the site even with the password provided.telephone contact difficult.I will seek another site for my maqu
Acheteur Vérifié
purchased on 11/03/2018
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3
/5
★★★☆☆
The announced shipping times were not adhered to and the shipment of the goods notified by email actually only took place three days later. There was nothing wrong with the items delivered.
Verifizierter Käufer
purchased on 11/03/2018
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2
/5
★★☆☆☆
Long delivery time Very poor packaging
Verifizierter Käufer
purchased on 10/03/2018
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3
/5
★★★☆☆
Disappointed with the size of the modelnot the one indicated on intern
Acheteur Vérifié
purchased on 09/03/2018
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2
/5
★★☆☆☆
Delivery time not in respect with the site 15 days instead of 45. no information of parcel available at the relay on behalf of the deliveryman.
Acheteur Vérifié
purchased on 07/03/2018
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3
/5
★★★☆☆
Very Good Service
Verified Buyer
purchased on 07/03/2018