/5
★★★★☆
based on 36828 reviews published
★★★★☆
based on 36828 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
My opinion is mixed. they seemed very professional until I received my parcel of 8 paints with a completely dry pot of matt white inside. it wasn't even possible to stick the tip of a knife into it, so to speak. I contacted them by chat and the person suggested 2 times that I use solvent to dilute it!!!!! but it's as hard as a rock, it won't do any good to dilute it!!!!!! And when I ask for an exchange, no reply. I really wonder if he knows the paints he's selling. In short, you shouldn't order everything from them, especially with a commercial return like this that doesn't exist if you have a penny to your name.
Acheteur Vérifié
purchased on 26/12/2017
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3
/5
★★★☆☆
Does not meet delivery deadline
Acheteur Vérifié
purchased on 26/12/2017
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3
/5
★★★☆☆
The product is of high quality, but it's unacceptable to charge for such poor gift-wrapping. It looks like a 5-year-old has wrapped it.
Acheteur Vérifié
purchased on 26/12/2017
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3
/5
★★★☆☆
#NOM?
Verifizierter Käufer
purchased on 26/12/2017
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2
/5
★★☆☆☆
Unfortunately, I can't rate the product as I gave it away. And it would be far too early to rate it. The delivery time was quite long at around three weeks. The money was transferred on 30.11.17 when I ordered it. The package arrived on 15.12.17. I don't know what happened between 30.11 and 11.12 when the package was announced but at least it was two weeks. Sorry.
Verifizierter Käufer
purchased on 26/12/2017
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3
/5
★★★☆☆
The model ordered is beautiful ... BUT THE DELIVERY SERVICE was long and not optimal: I followed the route from France to Italy and saw that the package traveled in France in as many as 4 destinations ... until it arrived in Normandy then in Bergamo in Milan and finally in my city. So very long delivery time ...
Acquirente Verificato
purchased on 24/12/2017
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3
/5
★★★☆☆
Products ok and packaging ok but on a suggestion level maybe it would be worth stating more realistic delivery time ando packaging. It took more than 3 days for a prompt delivery model. I placed the order on December 8 to receive it on the 20th. It seems a tad excessive as a timeline. On a general level, however, I am satisfied.
Acquirente Verificato
purchased on 23/12/2017
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3
/5
★★★☆☆
A little long between order and delivery perfect parcel thank you
Acheteur Vérifié
purchased on 23/12/2017
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3
/5
★★★☆☆
The items ordered arrived in perfect condition. On the other hand, the website contains errors and the explanations are inadequate. The biggest problem is the delivery time. The waiting time is far too long.
Acheteur Vérifié
purchased on 22/12/2017
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3
/5
★★★☆☆
Good buy. Shipping was quite slow. Almost 20 days to arrive
Comprador Verificado
purchased on 21/12/2017
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3
/5
★★★☆☆
Delivery time : several weeks ! Packaging : Good Info via Internet : Good Info by phone : No contact possible !
Verifizierter Käufer
purchased on 21/12/2017
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3
/5
★★★☆☆
I was extremely disappointed and surprised to have to pay a $40 customs clearance fee. I didn't see this hidden fee anywhere on the
Acheteur Vérifié
purchased on 20/12/2017
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2
/5
★★☆☆☆
Too bad shipping costs are high
Acheteur Vérifié
purchased on 19/12/2017
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2
/5
★★☆☆☆
Delivery time far too long.
Verifizierter Käufer
purchased on 19/12/2017
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3
/5
★★★☆☆
Packaging very good .delivery correctbut order processing a little long but this may be due to an influx of orders due to peri
Acheteur Vérifié
purchased on 18/12/2017
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2
/5
★★☆☆☆
Product received! With much waiting 10 days!! and exaggerated postage 6€50!! Not to receive it at home but in a point relay! Disappointed with this first expedition
Acheteur Vérifié
purchased on 16/12/2017
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2
/5
★★☆☆☆
Some people are just unlucky.... For me, an order that was supposed to arrive within the week (for a birthday) was blocked because an accessory was missing...! After 15 to 20 calls and emails over 4 weeks, each time the parcel was supposed to leave the next day... I finally received it yesterday 1512. But with one detail missing... all that's missing are the glue and the paints that were ordered, paid for and not delivered !!!!!! I'm afraid I won't be able to make up for it by giving the gift a month after the Christmas date. I'm not
Acheteur Vérifié
purchased on 16/12/2017
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3
/5
★★★☆☆
Quality products wide choice however you should put the actual delivery time. I am still waiting for a paint order placed 8 days ago with only available products and 24 hour delivery as advertised. Sincerely jf. Small error on your part, my order was delivered to the post office on December 21. I received it on December 22 because a reference was missing. That's why you gave me a credit note by removing the missing reference at my request.
Acheteur Vérifié
purchased on 16/12/2017
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3
/5
★★★☆☆
First order delivered on time. Second order took more than a week to send even though everything was in order.
Acheteur Vérifié
purchased on 16/12/2017
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2
/5
★★☆☆☆
I followed their email link to download ... I followed their email link to download my order is processed confirmation plus track my order I clicked on the link filled in the login details error message saying not registered with the company. I now don't know if and when I Will even recieve my order ?.
Acheteur Vérifié
purchased on 16/12/2017
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Answer from 1001hobbies
Dear customer, I do confirm your order has been validated. If you have any troubles with your account, please contact us: [email protected] Your order should be sent in a few days. Best regards, The 1001Modelkits Team
2
/5
★★☆☆☆
I followed their email link to download … I followed their email link to download my order is processed confirmation plus track my order I clicked on the link filled in the login details error message saying not registered with the company. I now don't know if and when I Will even recieve my order ?.
Verified Buyer
purchased on 16/12/2017
Answer from 1001hobbies
Dear customer, I do confirm your order has been validated. If you have any troubles with your account, please contact us: [email protected] Your order should be sent in a few days. Best regards, The 1001Modelkits Team
3
/5
★★★☆☆
Too long a wait between order, payment and delivery
Acheteur Vérifié
purchased on 15/12/2017
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3
/5
★★★☆☆
Lack of communication due to stock shortage. 15 days for an order is a long time
Acheteur Vérifié
purchased on 13/12/2017
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2
/5
★★☆☆☆
For 15 days I'm still waiting for my order !!! At least 10 reminders and no response!!!! I would never recommend 1001 maquette
Acheteur Vérifié
purchased on 13/12/2017
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3
/5
★★★☆☆
Delivery in the time indicated but gift package ordered and paid and not made
Acheteur Vérifié
purchased on 11/12/2017
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2
/5
★★☆☆☆
Placed an order November 20th placed an order November 20th. Goods in stock, but I have yet to receive them, today is December 10th. My payment when through right away as order was confirmed. email saying order confirmation & processed & preparation on dec 30th. Still nothing, I used order number to check for it, and was informed no order has been placed. Still waiting!!!
Verified Buyer
purchased on 10/12/2017
Answer from 1001hobbies
Dear customer, According to the tracking your order has been delivered to reception on the 8th of December. Please check with your neighbor or janitor. Best regards, The 1001Modekits Team
2
/5
★★☆☆☆
Placed an order November 20th placed an order November 20th. Goods in stock, but I have yet to receive them, today is December 10th. My payment when through right away as order was confirmed. email saying order confirmation & processed & preparation on dec 30th. Still nothing, I used order number to check for it, and was informed no order has been placed. Still waiting!!!
Acheteur Vérifié
purchased on 10/12/2017
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Answer from 1001hobbies
Dear customer, According to the tracking your order has been delivered to reception on the 8th of December. Please check with your neighbor or janitor. Best regards, The 1001Modekits Team
2
/5
★★☆☆☆
As of today I have not received my order nor do I have any news of when I will receive it. I received an email on December 1st telling me that the order was being delivered. Today is the 9th and I have not received my order.
Comprador Verificado
purchased on 09/12/2017
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3
/5
★★★☆☆
For my first order, I'm satisfied with the equipment I bought. The only complaint I have is that you deliver within 24 hours, but I waited 8 days and sent a complaint by e-mail. My second complaint is that the labels on your products are all in Japanese, so there's no explanation of how to use them. Lastly, you practically force me to place a €59 order to benefit from free delivery. Why not offer a small package price, for example: paint brushes. So three points for improvement, but I
Acheteur Vérifié
purchased on 09/12/2017
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2
/5
★★☆☆☆
They don't respect delivery they say 34days but a month passes I don't buy anything in this site anymore
Acquirente Verificato
purchased on 09/12/2017
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