/5
★★★★☆
based on 37034 reviews published
★★★★☆
based on 37034 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
My Axion glider Good company to get parts for my Axion Cumulus glider from very few parts are available in the UK. Unfortunately they take ages to deliver from ordering to delivery can be up to 5 weeks. But as we can't get parts in the UK we have no choice.
Verified Buyer
purchased on 17/05/2017
Answer from 1001hobbies
Dear customer, We apologize for the inconvenience. As you pointed out, some products are very hard to find and we sometimes have longer delays to get a resupply for those specific items. Best regards, Customer service 1001modelkits
3
/5
★★★☆☆
My Axion glider Good company to get parts for my Axion Cumulus glider from very few parts are available in the UK. Unfortunately they take ages to deliver from ordering to delivery can be up to 5 weeks. But as we can't get parts in the UK we have no choice.
Acheteur Vérifié
purchased on 17/05/2017
Translated review
Answer from 1001hobbies
Dear customer, We apologize for the inconvenience. As you pointed out, some products are very hard to find and we sometimes have longer delays to get a resupply for those specific items. Best regards, Customer service 1001modelkits
3
/5
★★★☆☆
As for the caravel models, I received two straight hulls of the Santa Maria, and the Nina was not packaged, so I don't know if anything is missing. As for the rest, I'm completely satisfied, including with the delivery times. I tried to contact the service by phone to ask them to rectify their error, but I couldn't reach anyone, so I left a message. I'm waiting for a reply so that I can make a definitive decision if the necessary steps are taken, and I'll be fully satisfied with the service. I've just received the two pieces of hull, and I'm fully satisfied with the after-sales service. I recommend
Acheteur Vérifié
purchased on 15/05/2017
Translated review
3
/5
★★★☆☆
Impeccable order but the packaging seemed a little too fragile for paint and the cardboard was damaged. Apart from that, it was delivered on time and nothing was missing.
Acheteur Vérifié
purchased on 14/05/2017
Translated review
3
/5
★★★☆☆
Bjr. The products and prices are good, but why on earth such long delivery times! The mention""produit en stock expédié sous 2"" seems to me to be a commercial argument without foundation. Products ordered on the 5th (all marked in stock etc...) received on the 13th evening (dispatched on the 13th).
Acheteur Vérifié
purchased on 13/05/2017
Translated review
3
/5
★★★☆☆
The time of reception of the parcels is a little long ...about ten days we must be able to do better ...otherwise perfect! Sincerely Daniel SAUNIE
Acheteur Vérifié
purchased on 10/05/2017
Translated review
3
/5
★★★☆☆
Products were as ordered and well packaged, but the delivery time was far too long (over 10 days, whereas most websites nowadays deliver their products within 2 to 4 days). Big point to improve
Acheteur Vérifié
purchased on 10/05/2017
Translated review
2
/5
★★☆☆☆
I don't know if 1001 maquettes is responsible but I have a big problem. I received an e-mail from mondial relai telling me that my order had been delivered to the relay point, so I went to pick it up but no luck, it wasn't there. I tried to contact Mondial Relai on Tuesday 9517 but they were out of order. I call again on 10517 and they're still out of order, so I haven't received my order and I'm not happy.
Acheteur Vérifié
purchased on 10/05/2017
Translated review
3
/5
★★★☆☆
The 1656 reference I received does not correspond to the one displayed. What's more, HO Siku miniatures take a few liberties with the 1
Acheteur Vérifié
purchased on 10/05/2017
Translated review
3
/5
★★★☆☆
Be sure to include all the necessary documents for delivery abroad, as there is a 20-day waiting period. But otherwise, no s
Acheteur Vérifié
purchased on 09/05/2017
Translated review
3
/5
★★★☆☆
An unfortunate experience product deliverable in 2448h when orderedcontact 15 days later reply: the product is no longer available
Acheteur Vérifié
purchased on 09/05/2017
Translated review
3
/5
★★★☆☆
The shipping time is to be reviewed! announced available sent after 3
Acheteur Vérifié
purchased on 09/05/2017
Translated review
3
/5
★★★☆☆
A wide choice, no doubt about it, but delivery times can be a bit (too?) long.
Acheteur Vérifié
purchased on 29/04/2017
Translated review
2
/5
★★☆☆☆
Lecolis never arrived at the relay point
Acheteur Vérifié
purchased on 24/04/2017
Translated review
2
/5
★★☆☆☆
Incompetent with no possibility of solving a problem on the fly. Lack of information and interest.
Comprador Verificado
purchased on 24/04/2017
Translated review
2
/5
★★☆☆☆
4 to 6 days delivery ??? Delivered in 8 working days!
Acheteur Vérifié
purchased on 23/04/2017
Translated review
2
/5
★★☆☆☆
. Long delivery time......ordered on 03.04. on 10.04. came the shipping confirmation on 21.04. the ordered book is still not there.....the customer service is not available by phone.....hopefully the mail will be answered soon. ....maybe the book will arrive by the end of the month. Never give up...... Dietl....Stahnsdorf DE
Verifizierter Käufer
purchased on 22/04/2017
Translated review
3
/5
★★★☆☆
Ordered three days late having taken the express mode at 45 euros I find that I am taken for a clown
Acheteur Vérifié
purchased on 21/04/2017
Translated review
3
/5
★★★☆☆
Navigation on the site is too long for my taste
Acheteur Vérifié
purchased on 19/04/2017
Translated review
3
/5
★★★☆☆
Delivery time respected but the glue received does not correspond to the photo on the site and the Tamiya instructions: Only and English and Japanes
Acheteur Vérifié
purchased on 18/04/2017
Translated review
3
/5
★★★☆☆
Please pay attention to transport as my brush arrived broken and was quickly replaced.
Acheteur Vérifié
purchased on 18/04/2017
Translated review
3
/5
★★★☆☆
Delayed deliveries. My last order was supposed to arrive between April 12 and 17! and still nothing!
Acheteur Vérifié
purchased on 17/04/2017
Translated review
3
/5
★★★☆☆
Smooth except badly packed parcel received with boss
Acheteur Vérifié
purchased on 16/04/2017
Translated review
2
/5
★★☆☆☆
Compared to other internet merchants, 1001 maquettes has its shortcomings and refunds for items not supplied are not prompt. So I only go to 1001 maquettes if I can't find it anywhere else. In addition to the slow shipping compared to the prices ordered from you and ordered from rue des maquettes on the same date, your packages usually arrive 45 days after your competitor with the same price.
Acheteur Vérifié
purchased on 13/04/2017
Translated review
3
/5
★★★☆☆
Package too large without order shimming spoils grapples
Acheteur Vérifié
purchased on 13/04/2017
Translated review
3
/5
★★★☆☆
Ordered on 02 04 17 received on 100417 ... In addition, two items do not correspond to my order. In short, I'm disappointed at the moment, I'm waiting to see what the solution to this problem is and to judge the quality of the service.
Acheteur Vérifié
purchased on 11/04/2017
Translated review
3
/5
★★★☆☆
The product was ordered on 16 Mar 2017 … The product was ordered on 16 Mar 2017 and confirmed for shipping on 22 Mar. I would have expected the product within one week. I received the item on 8 Apr.
Verified Buyer
purchased on 10/04/2017
Answer from 1001hobbies
Dear customer, We apologize for the inconvenience. We are currently in contact with new shippers to try to improve the shipping delays toward the US. Best regards, The 1001modelkits team
3
/5
★★★☆☆
The product was ordered on 16 Mar 2017 ... The product was ordered on 16 Mar 2017 and confirmed for shipping on 22 Mar. I would have expected the product within one week. I received the item on 8 Apr.
Acheteur Vérifié
purchased on 10/04/2017
Translated review
Answer from 1001hobbies
Dear customer, We apologize for the inconvenience. We are currently in contact with new shippers to try to improve the shipping delays toward the US. Best regards, The 1001modelkits team
2
/5
★★☆☆☆
I did not receive the Humbrol 34 white paint but some kind of unacceptable counterfeit!!!! 2 stars and I'm generous and not rewarded for the diligent customer I am
Acheteur Vérifié
purchased on 10/04/2017
Translated review
2
/5
★★☆☆☆
Bsr deçu car j'ai commander en sachant que je pouvais être livré sous 24h l'anniversaire etait le samedi helas helas helas j'ai reçu le colis que ce matin d'ou ma decept
Acheteur Vérifié
purchased on 10/04/2017
Translated review