4.2/5
★★★★☆
based on 38627 reviews published

Latest positive customer reviews

5 /5
★★★★★

Fun site, fast delivery

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Nathalie J.
purchased on 04/04/2024
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4 /5
★★★★☆

The parts still have to be assembled!...

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Jean-sebastien C.
purchased on 26/03/2024
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5 /5
★★★★★

Perfect

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Marc J.
purchased on 19/03/2024
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5 /5
★★★★★

Excellent. A slight mix-up on an order earned me a nice bonus gift, even though I hadn't asked for anything. Thank you so much!

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Bernard G.
purchased on 07/03/2024
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5 /5
★★★★★

Hello 1001hobbyes team, navigation page very easy and very clear, a small downside put the number of items still available because when placing my order I was restricted in quantity, otherwise delivery on time, products well packaged, on this see you later for a next order. Maquettistement vôtre ...

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Jean-jacques L.
purchased on 17/03/2024
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5 /5
★★★★★

All good parcel arrived after some time after ordering

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Pierantonio G.
purchased on 19/03/2024
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5 /5
★★★★★

...........

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Jose M.
purchased on 21/03/2024
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Answer from 1001hobbies
Dear customer, We are currently working to solve our backlogs in order to get back to normal service. If you have any problem, please contact our customer service email address. We will help you as much as possible. Best regards!
5 /5
★★★★★

Fine web site with good search capabilities.

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Henk S.
purchased on 28/03/2024
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Answer from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
5 /5
★★★★★

Super all

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Saprykin O.
purchased on 15/03/2024
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Answer from 1001hobbies
Thank you very much for your feedback! We are very pleased to hear that you are satisfied with your purchase. If you have any questions or need further assistance, please do not hesitate to contact us. We are here to help! Yours sincerely,
5 /5
★★★★★

Reliable information on products in stock; competitive prices; correct delivery times.

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Gérard S.
purchased on 02/04/2024
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Answer from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our top priority. Your comments and suggestions are therefore very important to us and we take them very seriously. We wish you an excellent day. 1001hobbies Customer Service
5 /5
★★★★★

Good site

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Stephane V.
purchased on 17/03/2024
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5 /5
★★★★★

Fast delivery and package in good condition.

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Ewen G.
purchased on 28/03/2024
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4 /5
★★★★☆

Good contact, good products

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Patrice G.
purchased on 14/03/2024
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5 /5
★★★★★

Very satisfied. Webshop is clear to navigate and delivery was fast

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Aaron B.
purchased on 10/03/2024
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Answer from 1001hobbies
Thank you for your positive feedback! We are pleased to hear that you are very satisfied with your experience. It's great to know that you were able to navigate our online store easily and that delivery was quick. If you have any further questions or need assistance, please do not hesitate to contact us. We are always ready to serve you!
5 /5
★★★★★

Fast shipping and careful packaging

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Jean-michel B.
purchased on 18/03/2024
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5 /5
★★★★★

Very good product. Many thanks to the whole team.

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Eric H.
purchased on 06/03/2024
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5 /5
★★★★★

The navigation is going well. Viewing and searching can take quite a while,but the delivery is again perfect.

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Bertus A.
purchased on 26/02/2024
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Answer from 1001hobbies
Thank you for your feedback! We're glad to hear that navigation is running smoothly and that delivery went perfectly again. We appreciate you taking the time to share your experience with us. If you have any further questions or need assistance, please don't hesitate to contact us. We are always here for you!
5 /5
★★★★★

All is OK

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Fernand B.
purchased on 13/03/2024
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5 /5
★★★★★

Figurine that my son had and which completed a collection. Unfortunately it broke and I could only find it on 1001hobbies . Thanks

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Valerie B.
purchased on 06/03/2024
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5 /5
★★★★★

Perfect. Everything's fine.

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Frédéric A.
purchased on 28/03/2024
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5 /5
★★★★★

ALL RIGHT

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José Luis G.
purchased on 28/03/2024
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Answer from 1001hobbies
Dear customer, We are in the process of clearing our backlogs to get back to normal service. If you have any problems, please contact our customer support email. We will help you as much as possible. Best regards!
5 /5
★★★★★

Attentive and on-time delivery

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Jean Philippe D.
purchased on 28/03/2024
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5 /5
★★★★★

Fine

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Gerard B.
purchased on 28/03/2024
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5 /5
★★★★★

Very clear site. Lots of products, precise explanations. Fast, well-protected delivery.

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Marc D.
purchased on 28/03/2024
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4 /5
★★★★☆

Very good

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Henri F.
purchased on 28/03/2024
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4 /5
★★★★☆

Delivery on time. Possibility of tracking. goods arrived undamaged. Packaging to be improved. The boxes of the kits are poorly "protected" inside the package. Other online model stores ship in sturdier boxes and place material inside the box containing the kits that protects the contents.

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Antonino M.
purchased on 02/03/2024
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Answer from 1001hobbies
Thank you for letting us know about your purchasing experience. We are pleased to learn that the delivery was on time and that you were able to track the package throughout its journey. However, we are sorry to learn that the packaging did not live up to expectations. We take our customers' feedback very seriously and will use your comment to improve our service. We will make sure to review our packaging process to ensure that kit boxes are better protected during transport. We understand the importance of delivering products in optimal condition and we will do our best to make sure this happens in the future. We appreciate the time you took to share your comments with us and hope to have the opportunity to serve you again in the future. Sincerely yours,
5 /5
★★★★★

Ras .

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Jean R.
purchased on 12/03/2024
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5 /5
★★★★★

All clear.

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Eric D.
purchased on 29/02/2024
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5 /5
★★★★★

Everything was perfect. Arrived on time and perfectly packaged. Informed at all times where my order was. Very satisfied.

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Miguel M.
purchased on 28/03/2024
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Answer from 1001hobbies
We are very pleased to receive your message and to know that your shopping experience was satisfactory. It is very gratifying for us to know that your order arrived on time and in perfect condition thanks to our careful packaging process. In addition, we strive to keep you informed at all times about the status of your order to ensure a smooth and seamless shopping experience. Your satisfaction is our greatest reward and drives us to continue working hard to provide you with the best possible service. We sincerely appreciate your confidence in us and look forward to serving you again in the future. Please do not hesitate to contact us if you need any further assistance or have any additional questions, thank you for choosing us and for taking the time to share your feedback with us! Best regards,
5 /5
★★★★★

Very friendly, clear explanations.

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Thierry L.
purchased on 28/02/2024
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5 /5
★★★★★

Excellent service. Parcel received before the stated deadline and included the entire order. Completely satisfied

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Christian B.
purchased on 21/03/2024
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5 /5
★★★★★

PRODUCT CONFORMS TO DEMAND FAST DELIVERY

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Gerome M.
purchased on 11/03/2024
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4 /5
★★★★☆

Nothing to complain about except that I was originally charged delivery costs even though I had taken the premium card and my purchase was over 99 euros, but everything was resolved with a later refund, resulting in 80% satisfaction.

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David B.
purchased on 04/03/2024
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5 /5
★★★★★

Rarely do we find model kits at -20% -30% elsewhere.

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Vincent L.
purchased on 21/02/2024
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4 /5
★★★★☆

The products are very satisfactory and deliveries are very fast. The search filters for the choice of paints are missing. The services linked to the starter kit really need to be reviewed: I didn't get the right paints despite receiving an e-mail. If a model requires forests: highlight this information.

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Vincent S.
purchased on 29/02/2024
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Answer from 1001hobbies
Thank you very much for your detailed feedback on your experience with us. We are delighted to hear that you were very happy with the products you received and that deliveries were prompt. Your feedback is invaluable to us and enables us to continually improve our services. We have taken note of your suggestions concerning the search filters for paint selection. We are currently working on improving this feature to make your shopping experience even smoother. As for the services related to the starter kit, we sincerely apologize for the inconvenience you have experienced. We will immediately review and improve our processes to ensure that every customer receives the right products in line with their expectations. With regard to models requiring drills, we will take your suggestion on board and ensure that this information is clearly highlighted to facilitate your purchases. Once again, thank you for your constructive feedback. We are committed to providing quality service and look forward to serving you again in the near future.
5 /5
★★★★★

Very good, attentive and careful service. I recommend it to others!

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Roland S.
purchased on 18/02/2024
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5 /5
★★★★★

Toppie, fast delivery🤙

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Dan E.
purchased on 26/03/2024
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Answer from 1001hobbies
Thank you !!!!! Thank you for your very positive review .... We are pleased that your experience on our site went well. We want to emphasize that these reviews are extremely important to us! We thank you and wish you a great day! See you soon at 1001HOBBIES.
5 /5
★★★★★

My order arrived intact, well packaged

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Fabrice T.
purchased on 21/03/2024
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5 /5
★★★★★

I'm very happy with the model, very beautiful and great to build.

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Jacques L.
purchased on 16/03/2024
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5 /5
★★★★★

1st purchase on this site that I did not know: perfect from the order to the reception! Very quick delivery. I recommend

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Magali G.
purchased on 26/03/2024
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Answer from 1001hobbies
Thank you very much for your positive feedback! We're delighted that your first shopping experience on our site went perfectly, from order to receipt. Customer satisfaction is our top priority, and we're pleased to see that our speedy delivery was much appreciated. Your recommendation means a lot to us. We are honored by your trust and pledge to continue to provide you with the highest quality service. Please do not hesitate to contact us if you have any further questions or requirements. We're here for you! Once again, thank you for your support and recommendation.


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