/5
★★★★☆
based on 37032 reviews published
★★★★☆
based on 37032 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Lousy communication when attempting to elicit info from the company via email it was absolutely and categorically ignored. Other than that, the item that was ordered was shipped on time and arrived in time.
Verified Buyer
purchased on 29/01/2017
Answer from 1001hobbies
Dear customer, We apologize for the inconvenience. There was an error concerning some of the messages sent by our customers. It has now been solve. We hope you are satisfied with the product. Best regards, The 1001modelkits team
3
/5
★★★☆☆
I chose this model because it was suitable for beginners but too difficult for my 11-year-old son.
Acheteur Vérifié
purchased on 29/01/2017
Translated review
3
/5
★★★☆☆
Too bad no feedback on the messages left on the site.
Acheteur Vérifié
purchased on 27/01/2017
Translated review
3
/5
★★★☆☆
All the jars of model paint had a very sticky barcode label, so all the jars remained sticky.
Acheteur Vérifié
purchased on 27/01/2017
Translated review
3
/5
★★★☆☆
If I have nothing in particular to reproach 1001 maquettes apart from a small delay in delivery due to payment in three instalments, I am not at all satisfied with the item purchased ...!!!! a 4F200LM helicopter paid almost 500€...!!! and which does not fly at all ...!!! and in fact is already out of service even before I have finished paying for it. At this price, you'd think that by gently pushing the throttle without touching any other controls, the machine would hover obediently ... but it doesn't, and it goes off in all directions because it's obviously not factory-calibrated. The paper manual in French is totally complex and improbable, describing settings that would scare you. It's more than fragile, and the spare parts that are broken (swashplate among others) are no longer available from dealers. I left a more than unfavorable review on this very article. I would no doubt have postponed or renounced this purchase if 10ire had issued a detailed warning concerning this model, and this is a reproach that I take the liberty of making. Sincerely
Acheteur Vérifié
purchased on 23/01/2017
Translated review
3
/5
★★★☆☆
Very professional site, complete catalog at fair prices. But not enough details on the items. The processing of orders before shipping seems to me to be very complicated.
Acheteur Vérifié
purchased on 22/01/2017
Translated review
3
/5
★★★☆☆
I am disappointed with the item ordered The photo on the website does not match the description Ref: S002
Acheteur Vérifié
purchased on 21/01/2017
Translated review
3
/5
★★★☆☆
Did not receive the package fortunately an employee resent it to me in a hurry ...5 stars po
Acheteur Vérifié
purchased on 21/01/2017
Translated review
3
/5
★★★☆☆
172 for the figurines and the 172 boat. Despite this, the figurines are very poorly made and do not correspond to the scale requested.
Acheteur Vérifié
purchased on 20/01/2017
Translated review
3
/5
★★★☆☆
Very happy with my purchasesbut very surprised to see the price go from 52 euros to 101 euros that's a lot at once!!!!!!!! Too bad.........
Acheteur Vérifié
purchased on 17/01/2017
Translated review
3
/5
★★★☆☆
Fairly high prices compared with the competition, and delivery times too long. Otherwise wide choice of good quality products
Acheteur Vérifié
purchased on 15/01/2017
Translated review
3
/5
★★★☆☆
5 pots of paint ordered, 5 received. However, there was a mistake and I received 2 identical ones... So I'm missing one
Acheteur Vérifié
purchased on 10/01/2017
Translated review
2
/5
★★☆☆☆
Ordered on 2612, received on 401. Mondial Relay presents the parcel at the shop a few minutes before opening time on a Saturday and decides to eat""later"" i.e. the following Wednesday! The site's return policy is a deterrent
Acheteur Vérifié
purchased on 07/01/2017
Translated review
3
/5
★★★☆☆
I ordered on March 7, 2016 an item received on March 8, 2016. Nothing to say about the shipment with Mondial Relais. Nickel tracking. On the other hand, when I received the product (not immediately opened), I was surprised to find that the photo-cut-out part of the enhancement kit was missing. I sent an e-mail and was asked to send a photo. Which I didn't do, since a photo can be faked (by not photographing the missing part, for example ^^). That's why I was wondering about the special offers on 1001 maquettes: Have the promotional items already been opened as after-sales service ^^ and unscrupulously put back on sale without informing the customer that the item has been opened and may be missing parts? I hesitate to recommend you...
Acheteur Vérifié
purchased on 07/01/2017
Translated review
3
/5
★★★☆☆
I had a lot of trouble tracking the package because after opening an account with you I was told that I hadn't placed any orders every time I went to the "My orders" section, even though paypal had acknowledged receipt of my purchase and cashed the money. Impossible to contact you on the support phone and it was only after 2 emails that I heard from you - customer relations need to be improved. Otherwise the parcel arrived in good condition and in the right place.
Acheteur Vérifié
purchased on 06/01/2017
Translated review
3
/5
★★★☆☆
I asked for orange brillant email but received aqua color. I sent a message to report it but no response. dom
Acheteur Vérifié
purchased on 04/01/2017
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3
/5
★★★☆☆
I have emailed several times with a specific question and have never received a reply.
Acheteur Vérifié
purchased on 03/01/2017
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3
/5
★★★☆☆
Les comondes viennes apret un moi s
Acheteur Vérifié
purchased on 30/12/2016
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2
/5
★★☆☆☆
Poor quality model arrived broken
Acheteur Vérifié
purchased on 30/12/2016
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2
/5
★★☆☆☆
Prices more expensive than on another site. Gift wrapping neither done nor to do...
Acheteur Vérifié
purchased on 29/12/2016
Translated review
3
/5
★★★☆☆
Waiting 3 weeks for a sticker page is a bit long. moreover, they send me an sms to inform me that the parcel has been shipped and that an sms will follow with the reference for tracking, but I haven't received anything, so I had to contact you to get it. as for the rest, the packaging and the product are fine.
Acheteur Vérifié
purchased on 28/12/2016
Translated review
2
/5
★★☆☆☆
Lack of contact for the follow-up of my order after several calls company on leave ... strange for a company model my order n 94035 delivered in relay point ... not
Acheteur Vérifié
purchased on 28/12/2016
Translated review
3
/5
★★★☆☆
Package received in 1 week
Acheteur Vérifié
purchased on 27/12/2016
Translated review
2
/5
★★☆☆☆
When I placed my order, a figurine was supposedly offered, but I later realized that this figurine had been invoiced, despite a message sent to this effect. This figurine, which I had not ordered, was not removed, but was indeed invoiced.
Acheteur Vérifié
purchased on 26/12/2016
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3
/5
★★★☆☆
A Wee Bit Disappointed I did receive my item when expectedbut was disappointed that my rather expensive items arrived bent with only a bubble mailer to ""protect"" them. Items were metal and flexible but are not meant to be sharply bent. A piece of cardboard in the envelope could have prevented all of that and not added much to the weight. Paid $20 for shipping to America and expected a bit more care for the price.
Acheteur Vérifié
purchased on 26/12/2016
Translated review
3
/5
★★★☆☆
A Wee Bit Disappointed I did receive my item when expectedbut was disappointed that my rather expensive items arrived bent with only a bubble mailer to ""protect"" them. Items were metal and flexible but are not meant to be sharply bent. A piece of cardboard in the envelope could have prevented all of that and not added much to the weight. Paid $20 for shipping to America and expected a bit more care for the price.
Verified Buyer
purchased on 26/12/2016
2
/5
★★☆☆☆
If I hadn't paid via PayPal, I would probably still be waiting for my shipment. Order dated 06.12.2016. No response to my emails either. Only after contacting PayPal did I receive a response. The shipment (letter) was delivered on 22.12.2016.
Verifizierter Käufer
purchased on 26/12/2016
Translated review
3
/5
★★★☆☆
The tracking of orders is correct, the speed of response is also correct but on the other hand delivery times are relatively long.otherwise RAS good holiday season. Sincerely
Acheteur Vérifié
purchased on 24/12/2016
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3
/5
★★★☆☆
10 days to ship my order. I received a bunch of emails from them, one missing a product, one not validating my order even though I had been charged. I had to call them to clear things up, and after 15 days, when I received my order, I was disappointed because the boxes weren't in good condition. 15 days of receiving emails every day for nothing, duplicates and triplicates... Basically a
Acheteur Vérifié
purchased on 23/12/2016
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2
/5
★★☆☆☆
After ten days since payment. I have not received my first order. This does not encourage me to continue shopping.
Comprador Verificado
purchased on 23/12/2016
Translated review