/5
★★★★☆
based on 37032 reviews published
★★★★☆
based on 37032 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Satisfied with the product but disappointed not to have obtained the answer to the question asked by e-mail and telephone concerning the size of the figurines. This information is not noted on the site, so we only found the dimensions when we received the box.
Acheteur Vérifié
purchased on 22/12/2016
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3
/5
★★★☆☆
The product arrived well but it took too long.
Comprador Verificado
purchased on 22/12/2016
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3
/5
★★★☆☆
Basically everything's fine, but on the online store some items are wrong, the illustration obviously doesn't match the title. The contact form doesn't give any answer after the automatic acknowledgement, but I received copies of messages from several other customers! ? One of my items was out of stock, so it's getting complicated and hasn't been resolved yet. I recommend the site but there's still work to be done to keep up with the big competitor b
Acheteur Vérifié
purchased on 19/12/2016
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3
/5
★★★☆☆
Too slow 15 days for a delivery expected in max 6 days well seen!!!
Acheteur Vérifié
purchased on 17/12/2016
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2
/5
★★☆☆☆
Delivery time too long for basic items
Acheteur Vérifié
purchased on 16/12/2016
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3
/5
★★★☆☆
The 1st order arrived very quickly (5 days) the second despite availability is still not here although the order was placed the same day as the 1st is the 2
Acheteur Vérifié
purchased on 13/12/2016
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3
/5
★★★☆☆
I am still waiting for my package. I can't tell you about the product! I don't think I'll be recommending you, the delivery times are much too long. Products from abroad have a shorter delivery time. The model I ordered was marked in stock...To make a gift you have to plan a long, long time in advance. I just hope it arrives on time... Dear consumers be
Acheteur Vérifié
purchased on 11/12/2016
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2
/5
★★☆☆☆
Even after the second request for a few articles, there has been no response to date. LNF is not a common abbreviation in model making... not even outside Germany! The descriptions of the articles are extremely poor. It would be important to me if I knew what I was buying... Describing a Microflyer as unequipped when probably only the transmitter is missing is extremely clumsy! Sorry, I am also used to German quality in the description...
Verifizierter Käufer
purchased on 11/12/2016
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2
/5
★★☆☆☆
Order placed on 91116. After 3 weeks, your order is in progress. I send an email via the 1001 website. No reply. I phone a week later. I haven't received my email... Error""référenceme""... Why didn't you realize that the order was blocked? The parcel is delivered to the relay after a month... I haven't opened the box, it's for a gift but it's not much for 6.
Acheteur Vérifié
purchased on 10/12/2016
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3
/5
★★★☆☆
Fast, quality service. It's a pity that the products aren't more detailed (very important paint listing).
Acheteur Vérifié
purchased on 10/12/2016
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3
/5
★★★☆☆
Hello order without problem but lack of communication to inform the buyer that his package has arrived at the relay point.
Acheteur Vérifié
purchased on 09/12/2016
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2
/5
★★☆☆☆
The model I ordered was exactly what I expected. However, the package was not sufficiently protected. The cardboard box arrived totally crushed and the model slightly damaged.
Acheteur Vérifié
purchased on 09/12/2016
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3
/5
★★★☆☆
Disappointed, but not with the model, delivery took almost a month - I wasn't expecting that! It was difficult to follow up at first. I hope this is an isolated case. Product conforms
Acheteur Vérifié
purchased on 08/12/2016
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3
/5
★★★☆☆
I ordered all the models in 172 and received one in 148 on the site, which is the size I requested. The parcel was otherwise correct and the delivery time respected.
Acheteur Vérifié
purchased on 08/12/2016
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3
/5
★★★☆☆
An order shipped to another customer, no information on my current order if I don't contact the service, and in the end a product that is no longer available.... it was a very, very bad start. In return I negotiated a more expensive product without paying more, which was granted and sent by colissimo to my home for the same price. Good commercial reaction but it's distressing to devo
Acheteur Vérifié
purchased on 07/12/2016
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3
/5
★★★☆☆
Poor I had to chase to find where my purchase was. If you do use them, only use paypal or some other system which allows you to chase them effectively or get your money back. They use Hermes as one of their carriers, difficult to judge where your parcel is as they don't update their system correctly.
Verified Buyer
purchased on 06/12/2016
3
/5
★★★☆☆
Poor I had to chase to find where my purchase was. If you do use them, only use paypal or some other system which allows you to chase them effectively or get your money back. They use Hermes as one of their carriers, difficult to judge where your parcel is as they don't update their system correctly.
Acheteur Vérifié
purchased on 06/12/2016
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3
/5
★★★☆☆
No paint refs with models when ordering. That would be a plus!
Acheteur Vérifié
purchased on 06/12/2016
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2
/5
★★☆☆☆
Delivery times are often too long. Last order not yet received Salutati
Acheteur Vérifié
purchased on 04/12/2016
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2
/5
★★☆☆☆
I received a delivery and the packaging, which was not damaged, contained only air. There is also no contact person at the company, you always have to address the company as 1001 modellbau. You have to pay in advance and then you only get air, the EU has come a long way in Europe, something that didn't exist 30 years ago. I can do without such a Europe. I paid over 30 EURO for air from France. Now I have received the same model in Germany with postage for 1495 euros. I will never order anything from abroad again.
Verifizierter Käufer
purchased on 29/11/2016
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3
/5
★★★☆☆
The site communicates that it will ship the item in 4 days while it was shipped 10 days later only after a reminder from me.
Acquirente Verificato
purchased on 27/11/2016
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2
/5
★★☆☆☆
After ordering products with a delay of 4 to 6 days I waited more than 12 days for delivery without excuse or commercial gesture Price not particularly advantageous sufficient behavior and impossible to phone I wait for a gesture but do not dream
Acheteur Vérifié
purchased on 27/11/2016
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2
/5
★★☆☆☆
Delivered incomplete, lacking nylonfixing root screws, oxidized metal parts, instructions? did you say instructions? And what's more, the fuselage is broken. Site contacted reacted within a day and returned the goods. A box
Acheteur Vérifié
purchased on 26/11/2016
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2
/5
★★☆☆☆
The paints are out of date, they are all dry and unusable.
Acheteur Vérifié
purchased on 24/11/2016
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2
/5
★★☆☆☆
Very good model. The problem was that we had ordered in advance for a birthday and on the day the package had still not arrived. It arrived 5 days later than the initial deadline.
Acheteur Vérifié
purchased on 21/11/2016
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3
/5
★★★☆☆
Good selection, but poor communications and slow shipping They have a good selection of products, but ""8 to 10 days"" shipping can take over two weeks to process. I've had questions on a couple of orders, and getting any response to those has been hit and miss. I'm still waiting for a response to a question I asked three weeks ago.
Verified Buyer
purchased on 16/11/2016
3
/5
★★★☆☆
Good selection, but poor communications and slow shipping They have a good selection of products, but ""8 to 10 days"" shipping can take over two weeks to process. I've had questions on a couple of orders, and getting any response to those has been hit and miss. I'm still waiting for a response to a question I asked three weeks ago.
Acheteur Vérifié
purchased on 16/11/2016
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2
/5
★★☆☆☆
I ordered 2 airplane models for 121 euros but when I received them they were small. I wasn't expecting that given the relatively low price.
Acheteur Vérifié
purchased on 15/11/2016
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3
/5
★★★☆☆
Delay more than two weeks. A little long for a product in stock
Acheteur Vérifié
purchased on 12/11/2016
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3
/5
★★★☆☆
The model's box was open and no parts were missing. The box was pushed in on the top right-hand side. What a shame!!! for a first order on v
Acheteur Vérifié
purchased on 04/11/2016
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