/5
★★★★☆
based on 36825 reviews published
★★★★☆
based on 36825 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
When you take four days, in fact, you wait for payment and then you complete the order. What's more, the letter carrier never comes up to deliver the parcel. You have to go to the post office. On the other hand, if we take the parcel to Auchan St Priest for my example, we are well received and well served. Everything is easy and clear. But you have to be valid etc. Yet I take the colissimo rate. I had asked for gift wrap. The only thing that's long is the delivery time. I picked up the package more than 1
Acheteur Vérifié
purchased on 10/09/2015
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3
/5
★★★☆☆
Took a while for delivery, though happy with model My order took 3 weeks to be delivered (I think it was driven to the wrong address, as was stated on the Hermes tracking page) though I was very happy with the model once I received it.
Acheteur Vérifié
purchased on 25/08/2015
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3
/5
★★★☆☆
Took a while for delivery, though happy with model My order took 3 weeks to be delivered (I think it was driven to the wrong address, as was stated on the Hermes tracking page) though I was very happy with the model once I received it.
Verified Buyer
purchased on 25/08/2015
3
/5
★★★☆☆
Disappointed because I was hoping for a large-format model and I received a miniaturenevertheless of high quality.
Acheteur Vérifié
purchased on 25/08/2015
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3
/5
★★★☆☆
Delivery delayed more than fifteen days
Comprador Verificado
purchased on 25/08/2015
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3
/5
★★★☆☆
I ordered from 1001Modellbau because I really liked their website. The goods I ordered were also immediately available and should have arrived within 2 days. In the end it took over 1 -2 weeks. Value for money is okay. But it is much cheaper if you do without an internet presence. I don't know whether I would buy here again as the waiting time was very long.
Verifizierter Käufer
purchased on 24/08/2015
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3
/5
★★★☆☆
Delivery times are far too long. To be reviewed
Acheteur Vérifié
purchased on 21/08/2015
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3
/5
★★★☆☆
Model 1/72 Personnel Choice was good ordering easy but the kits took a very long time to arrive.
Verified Buyer
purchased on 11/08/2015
3
/5
★★★☆☆
Model 1/72 Personnel Choice was good ordering easy but the kits took a very long time to arrive.
Acheteur Vérifié
purchased on 11/08/2015
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3
/5
★★★☆☆
Delay much too long...more than a week having paid a colissimo whereas elsewhere for an order placed the same day the parcel arrived within 48 hours.
Acheteur Vérifié
purchased on 10/08/2015
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3
/5
★★★☆☆
The lead time is a bit longand the prices higher than the competition
Acheteur Vérifié
purchased on 07/08/2015
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3
/5
★★★☆☆
A400m Grizzly A large model that I haven't completed as yet. The main problem being the undercarriage as the wheels keep breaking off their stub axles even using the smallest amount of glue. So I've had to sell them out and fit new axles of from spare plastic.. Apart from that its looking like a smashing model
Verified Buyer
purchased on 05/08/2015
3
/5
★★★☆☆
A400m Grizzly A large model that I haven't completed as yet. The main problem being the undercarriage as the wheels keep breaking off their stub axles even using the smallest amount of glue. So I've had to sell them out and fit new axles of from spare plastic.. Apart from that its looking like a smashing model
Acheteur Vérifié
purchased on 05/08/2015
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3
/5
★★★☆☆
The products and assortment are great cm the customer service only problem a long waiting time .... I will definitely buy from the site again with that in mind
Acquirente Verificato
purchased on 04/08/2015
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2
/5
★★☆☆☆
The delivery conditions are totally unsatisfactory: 1) The invoice advertises Collisimo and the charges correspond to this service, but in reality the service used is Colieco, which takes much longer, so this is a misleading statement 2) The choice of bubble envelope is not the most appropriate for sending glass jars I am not satisfied with 1001 Maquettes, which seems to cut corners to the detriment of quality of service and respect for the environment.
Acheteur Vérifié
purchased on 01/08/2015
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3
/5
★★★☆☆
As far as the products are concerned, nothing to complain about. However, I had chosen express shipping (which cost me 15€ excessive more than the order itself) to have in any case a delivery after more than a week. I believe that 1001 models should better evaluate the relationship with logistics discriminating element for Customer satisfaction. Cordial greetings. Alessio Santoni
Acquirente Verificato
purchased on 23/07/2015
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3
/5
★★★☆☆
Horible shipping I ordered 3 bottles of polystyrene cement, it arrived on time but it was packaged poorly and one of the bottles developed a leak and covered all the bottles in the cement. Now i'm down one bottle, not happy.
Verified Buyer
purchased on 19/07/2015
3
/5
★★★☆☆
Horible shipping I ordered 3 bottles of polystyrene cement, it arrived on time but it was packaged poorly and one of the bottles developed a leak and covered all the bottles in the cement. Now i'm down one bottle, not happy.
Acheteur Vérifié
purchased on 19/07/2015
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2
/5
★★☆☆☆
NOT VERY SATISFIED FOR THE MOMENT BECAUSE CONTRARY TO THE 48 HOURS OF WAITING OF THE POST OFFICE I STILL DO NOT HAVE MY PARCEL! I PLACED MY ORDER TEN DAYS AGO AND PAID IMMEDIATELY. I'm beginning to think that I'd have been better off moving around Paris myself, as my orders would already have been honoured.
Acheteur Vérifié
purchased on 16/07/2015
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3
/5
★★★☆☆
Regular consumer always very satisfied but a small remark on a last order Product displayed in stock but not delivered. No further information
Acheteur Vérifié
purchased on 08/07/2015
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3
/5
★★★☆☆
On the last order, a 10500 euro metal model plane, there were two miniature dents. You say they're insignificant because they're miniature, but on a silver 172 scale plane they're obvious. I refused your offer of a 5-euro reduction because that's not the problem, and I think you've understood that. When the metal is pressed, the mold must be perfectly clean of all impurities. Thanks po
Acheteur Vérifié
purchased on 28/06/2015
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3
/5
★★★☆☆
Correct packaging but shipping a little slow. A mail departure on Wednesday for an order placed on Saturday morning is a bit long. Especially when you make the effort to pay for a ground parcel.
Acheteur Vérifié
purchased on 28/06/2015
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3
/5
★★★☆☆
Delivery too long despite colissimo article ordered on june 11 and delivered to home on june 25
Acheteur Vérifié
purchased on 27/06/2015
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2
/5
★★☆☆☆
Not all products are available. For the same product, the price is often 2 times more expensive than on other sites. For the same delivery quality, e.g. silo parcel, the price is 25% more expensive. In short, too expensive. For an unavailable product, there is no refund but a credit note. On another site, the product was at the same price but without the credit note.
Acheteur Vérifié
purchased on 26/06/2015
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3
/5
★★★☆☆
For the fact that the items were delivered from Paris to Saarbrücken, they arrived surprisingly quickly. The many emails documenting every little step of the processing were sometimes annoying. The packaging for the color tins consisted only of a large bubble envelope in which the tins had a lot of space. Fortunately, only one tin opened and the good quality of the envelope prevented a bigger mess. So there is still room for improvement.
Verifizierter Käufer
purchased on 22/06/2015
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3
/5
★★★☆☆
Sorry but still nothing received to date. ????? what's going on? Cdl
Acheteur Vérifié
purchased on 15/06/2015
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3
/5
★★★☆☆
Order placed on 280515 with confirmation of delivery between 0106 and 0306. As of date 1006 still nothing. Invoiced for Colissimo but sent by Colieco, which in terms of price and delivery time is not quite the same thing. As an indication, an order placed in the middle of the afternoon with an English site is dispatched the same day and received 3 days later at the most, with shipping costs that are hardly more expensive. Without
Acheteur Vérifié
purchased on 10/06/2015
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3
/5
★★★☆☆
Share my opinion honestly? I very often receive emails from your p""gain 10% this 10% that""...I'm not in the habit of systematically buying as soon as there's this kind of promotion. Compulsive buying... But the day I need equipment, there's no more promotion, just the basic price. What's worse? The very next day I receive a no""10% on your next order"" ! It's also fair to say that your prices are well above average. Well, as I never have any special offers, I compare.... Why not if you can get people to buy. And it works because I'm a customer. But it takes a long time to receive orders. Fifteen days to receive four pots of paint and a sheet of decals that you had in stock ... For the total price is far too long! If you ask me, I don't think I'll be a customer any more. Now I finally know that this review won't last long: I've hardly read it yet!
Acheteur Vérifié
purchased on 06/06/2015
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2
/5
★★☆☆☆
I bought three weeks ago. When the ten days were up (I have assumed they are business days) I sent them an email asking about my order. They replied with an email telling me to wait another week. I still don't have my order and they have asked me to rate my experience and no way.
Comprador Verificado
purchased on 05/06/2015
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3
/5
★★★☆☆
Cans of paint in a slightly torn bubble envelope. A longer delivery time because the Colissimo option was not taken into account (Coliéco). My opinion is therefore mixed. However, the site acknowledges its errors and offers free shipping on future orders. To be continued before passing judgment on the em
Acheteur Vérifié
purchased on 04/06/2015
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