/5
★★★★☆
based on 37027 reviews published
★★★★☆
based on 37027 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Delivery Order placed 7th Sept, now 18th September still no sign of my order, I'm not a happy bunny
Acheteur Vérifié
purchased on 18/09/2015
Translated review
2
/5
★★☆☆☆
Very disappointed. i ordered a car model in one color for a gift. i received this model in another color. i contacted customer service by email. for a ""reacti"" (as noted on the site) 24 hours passed and no answer to my request.
Acheteur Vérifié
purchased on 18/09/2015
Translated review
2
/5
★★☆☆☆
Delivery Order placed 7th Sept, now 18th September still no sign of my order, I'm not a happy bunny
Verified Buyer
purchased on 18/09/2015
3
/5
★★★☆☆
I found wagons for the model railroad here that are no longer available anywhere else. However, it is not true that the goods are dispatched within two days. It was more like two weeks. So if you are looking for a rare model, this is the right place. However, you have to be patient.
Verifizierter Käufer
purchased on 16/09/2015
Translated review
3
/5
★★★☆☆
Good overall experience, could improve the shipping time.
Comprador Verificado
purchased on 15/09/2015
Translated review
3
/5
★★★☆☆
Large, well-stocked boxdoubts about the state of the stock when an order is placedno verbal communication possible to obtain information about an order that is not delivered within a reasonable time (more than 15 days).As it stands I would not recommend 1001 and a model as a preferred supplier.I may change my mind if I receive news of my order 64512 which was settled on 26.08.1
Acheteur Vérifié
purchased on 11/09/2015
Translated review
3
/5
★★★☆☆
Good quality product - delayed delivery. Slight damage to corner of book but not serious. Otherwise quality of book as supplied was acceptable. Delivery was quoted on website as 5-6 days but took nearer to two weeks and needed chasing up. Opted for tracker on delivery but information provided was very limited and no explanation or warning given for delay experienced in delivery.
Acheteur Vérifié
purchased on 11/09/2015
Translated review
3
/5
★★★☆☆
Good quality product - delayed delivery. Slight damage to corner of book but not serious. Otherwise quality of book as supplied was acceptable. Delivery was quoted on website as 5-6 days but took nearer to two weeks and needed chasing up. Opted for tracker on delivery but information provided was very limited and no explanation or warning given for delay experienced in delivery.
Verified Buyer
purchased on 11/09/2015
3
/5
★★★☆☆
When you take four days, in fact, you wait for payment and then you complete the order. What's more, the letter carrier never comes up to deliver the parcel. You have to go to the post office. On the other hand, if we take the parcel to Auchan St Priest for my example, we are well received and well served. Everything is easy and clear. But you have to be valid etc. Yet I take the colissimo rate. I had asked for gift wrap. The only thing that's long is the delivery time. I picked up the package more than 1
Acheteur Vérifié
purchased on 10/09/2015
Translated review
3
/5
★★★☆☆
Took a while for delivery, though happy with model My order took 3 weeks to be delivered (I think it was driven to the wrong address, as was stated on the Hermes tracking page) though I was very happy with the model once I received it.
Acheteur Vérifié
purchased on 25/08/2015
Translated review
3
/5
★★★☆☆
Took a while for delivery, though happy with model My order took 3 weeks to be delivered (I think it was driven to the wrong address, as was stated on the Hermes tracking page) though I was very happy with the model once I received it.
Verified Buyer
purchased on 25/08/2015
3
/5
★★★☆☆
Disappointed because I was hoping for a large-format model and I received a miniaturenevertheless of high quality.
Acheteur Vérifié
purchased on 25/08/2015
Translated review
3
/5
★★★☆☆
Delivery delayed more than fifteen days
Comprador Verificado
purchased on 25/08/2015
Translated review
3
/5
★★★☆☆
I ordered from 1001Modellbau because I really liked their website. The goods I ordered were also immediately available and should have arrived within 2 days. In the end it took over 1 -2 weeks. Value for money is okay. But it is much cheaper if you do without an internet presence. I don't know whether I would buy here again as the waiting time was very long.
Verifizierter Käufer
purchased on 24/08/2015
Translated review
3
/5
★★★☆☆
Delivery times are far too long. To be reviewed
Acheteur Vérifié
purchased on 21/08/2015
Translated review
3
/5
★★★☆☆
Model 1/72 Personnel Choice was good ordering easy but the kits took a very long time to arrive.
Verified Buyer
purchased on 11/08/2015
3
/5
★★★☆☆
Model 1/72 Personnel Choice was good ordering easy but the kits took a very long time to arrive.
Acheteur Vérifié
purchased on 11/08/2015
Translated review
3
/5
★★★☆☆
Delay much too long...more than a week having paid a colissimo whereas elsewhere for an order placed the same day the parcel arrived within 48 hours.
Acheteur Vérifié
purchased on 10/08/2015
Translated review
3
/5
★★★☆☆
The lead time is a bit longand the prices higher than the competition
Acheteur Vérifié
purchased on 07/08/2015
Translated review
3
/5
★★★☆☆
A400m Grizzly A large model that I haven't completed as yet. The main problem being the undercarriage as the wheels keep breaking off their stub axles even using the smallest amount of glue. So I've had to sell them out and fit new axles of from spare plastic.. Apart from that its looking like a smashing model
Verified Buyer
purchased on 05/08/2015
3
/5
★★★☆☆
A400m Grizzly A large model that I haven't completed as yet. The main problem being the undercarriage as the wheels keep breaking off their stub axles even using the smallest amount of glue. So I've had to sell them out and fit new axles of from spare plastic.. Apart from that its looking like a smashing model
Acheteur Vérifié
purchased on 05/08/2015
Translated review
3
/5
★★★☆☆
The products and assortment are great cm the customer service only problem a long waiting time .... I will definitely buy from the site again with that in mind
Acquirente Verificato
purchased on 04/08/2015
Translated review
2
/5
★★☆☆☆
The delivery conditions are totally unsatisfactory: 1) The invoice advertises Collisimo and the charges correspond to this service, but in reality the service used is Colieco, which takes much longer, so this is a misleading statement 2) The choice of bubble envelope is not the most appropriate for sending glass jars I am not satisfied with 1001 Maquettes, which seems to cut corners to the detriment of quality of service and respect for the environment.
Acheteur Vérifié
purchased on 01/08/2015
Translated review
3
/5
★★★☆☆
As far as the products are concerned, nothing to complain about. However, I had chosen express shipping (which cost me 15€ excessive more than the order itself) to have in any case a delivery after more than a week. I believe that 1001 models should better evaluate the relationship with logistics discriminating element for Customer satisfaction. Cordial greetings. Alessio Santoni
Acquirente Verificato
purchased on 23/07/2015
Translated review
3
/5
★★★☆☆
Horible shipping I ordered 3 bottles of polystyrene cement, it arrived on time but it was packaged poorly and one of the bottles developed a leak and covered all the bottles in the cement. Now i'm down one bottle, not happy.
Verified Buyer
purchased on 19/07/2015
3
/5
★★★☆☆
Horible shipping I ordered 3 bottles of polystyrene cement, it arrived on time but it was packaged poorly and one of the bottles developed a leak and covered all the bottles in the cement. Now i'm down one bottle, not happy.
Acheteur Vérifié
purchased on 19/07/2015
Translated review
2
/5
★★☆☆☆
NOT VERY SATISFIED FOR THE MOMENT BECAUSE CONTRARY TO THE 48 HOURS OF WAITING OF THE POST OFFICE I STILL DO NOT HAVE MY PARCEL! I PLACED MY ORDER TEN DAYS AGO AND PAID IMMEDIATELY. I'm beginning to think that I'd have been better off moving around Paris myself, as my orders would already have been honoured.
Acheteur Vérifié
purchased on 16/07/2015
Translated review
3
/5
★★★☆☆
Regular consumer always very satisfied but a small remark on a last order Product displayed in stock but not delivered. No further information
Acheteur Vérifié
purchased on 08/07/2015
Translated review
3
/5
★★★☆☆
On the last order, a 10500 euro metal model plane, there were two miniature dents. You say they're insignificant because they're miniature, but on a silver 172 scale plane they're obvious. I refused your offer of a 5-euro reduction because that's not the problem, and I think you've understood that. When the metal is pressed, the mold must be perfectly clean of all impurities. Thanks po
Acheteur Vérifié
purchased on 28/06/2015
Translated review
3
/5
★★★☆☆
Correct packaging but shipping a little slow. A mail departure on Wednesday for an order placed on Saturday morning is a bit long. Especially when you make the effort to pay for a ground parcel.
Acheteur Vérifié
purchased on 28/06/2015
Translated review