★★★★☆
based on 38611 reviews published
Latest neutral customer reviews
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Says on site,in stock (every day when I look) yet 7 days wait .have to log in to see how and what .only think June 21 delivery .No mail or anything of time or so .too well you have to leave e,mail ..But he is here
Everything went well, except for one product that I have not yet received and that I expect to receive shortly.
The slowest package I've ever had A shame and very little tracking Crying for tracking news
The delivery time was quite long, then turns out a product could not be delivered. Instead of simply refunding the undelivered item, the seller apparently works with a voucher to use on a subsequent order. A not very customer-oriented and old-fashioned system that only serves to benefit the seller himself.
On the website, the illustration does not correspond to reality. The box is different.
In process, in stock as of 11/06 : ALFA-ROMEO GIULIA QUADRIFOGLIO RECEIVED , English green satin enamel paint 364 - In stock NOT RECEIVED
The parcel arrived within a reasonable time but was in poor condition.
The product sold does not correspond to what we want to buy because the presentation photo does not match. When the soap, it seems non-existent!
It took a long time
Good site, long delivery times
Difficulty in the presentation of the model's realization. Not very explicit and not very clear. Too bad!!!!
Quality products, user-friendly site and fast delivery. However, the soap is not up to scratch, taking over 6 months to obtain a missing part on an order.
It was not clear on the website that the item was out of stock and had yet to arrive from abroad. The promised arrival date was far from being met because of this.
....
Very high prices, but you can find things you can't find anywhere else....except in England, where they buy. After a difficult start to the order, everything worked out, thanks to their commercial quality>.
The site and ordering went smoothly,shipping however was not as good.
I was told there was a one week delay. I was 3 weeks late, without an item that was to be an anniversary gift.
Fast delivery after ordering. Small hitch: the deliveryman couldn't find my letterbox, he was too in a hurry to wait 1 minute (stopwatch in hand), put my parcel on the letterboxes and it was stolen in less than 10 seconds (the time it took me to get down in the elevator).
Disappointed, labels stuck on the jars we can't see ref: de la peinture!!!!!!!!!!!!
Delivery took quite long ( no communication about it ) - Other than that everything okay - Well Packaged too !
No clarity when package receipts would arrive, delivery date kept getting pushed back.Finally received package well packed, but took week.
Error on an ordered article, a reference of paint was delivered instead of the one I had ordered, no refund but a credit of 5 €...not great, it just covers the shipping costs.
In my experience. On the website the specifications of the product are given loosely. I happened to buy a board game but it was not in Italian, but French. I wanted to make the return but on the site I couldn't find the page for that.
I was a bit scared because my parcel was notified as having been picked up by the recipient at my Relay point, which I hadn't done. When I got there, of course, my parcel was nowhere to be found, but fortunately another bookseller/point relay called to tell me that if I didn't come to collect my parcel, it would be sent back to the sender. I went straight there and luckily it was my order. I'm not pointing the finger at the website, but at the delivery companies, who are more and more often making a mockery of things. But all's well that ends well in my case.
It's a shame we didn't know sooner that only one of the two bunches ordered was available, and that we had to wait two months to receive the full order.
Saca out of stock too long
The paint does not cover the room well and does not give a good finish even after 2 coats.
Great choice of models but price too high attention to product packaging
The original Trumpeter box containing the model arrived in a sorry state, the preparation for transport was not good.
I send several messages telling them to cancel the order, I call several times by phone and they never pick up, they answer me two days later saying that unfortunately they have already sent it ... I do not recommend, bad service.
Ordered Ruff Puffs and Viet Congs and APVN....it was so simple! received the Viets and instead of the South Vietnamese, a quadruple 20mm Armory. Called immediately (Tuesday afternoon), the operator told me she would immediately send an exchange voucher...I'm still waiting; no need to buy where it's most expensive to be poorly served!
Always affix your safety labels to the paint reference. NUL !!!! Already reported several times to your company. No news from you. Not very serious.
The box was a little damaged No damage to the boxes
It seems to me that the product was new and not resealed with stickers, so I'm a little disappointed.
Waiting for part of the order for several weeks ...
Delay a little long. Otherwise great!
A real depth of range, with products listed as being in stock...but in reality, they are ordered from third-party suppliers. Don't be in a hurry, as delivery times can be several weeks. Free shipping only applies to chronopost and is not mentioned in their offers...at least not by Johan. What's more, I've had a bad experience with this service, and the prices are considerably higher than those of competitors. But then again, you can find everything!
Disappointed
Model a bit expensive