4.2/5
★★★★☆
based on 36825 reviews published

Latest neutral customer reviews

2 /5
★★☆☆☆
Not good. All loose in bubble wrap. Brush without protection. 7Euro shipping charged for 2.95Eure shipped. NEGATIVE
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Verifizierter Käufer
purchased on 08/01/2014
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3 /5
★★★☆☆
It is ""distressing"" to note that the tags (product available) do not correspond to reality and that the 7 days for the delivery either. I also agree with the previous comment about product prices: you can find cheaper products if you look hard enough... On the other hand, the communication service is excellent and the product is well packaged for transport. My humble, critical and constructive opinion
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Acheteur Vérifié
purchased on 03/01/2014
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2 /5
★★☆☆☆
I find that the product offered is not very well finished and that the whole red vehicle down to the engine is average.
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Acheteur Vérifié
purchased on 03/01/2014
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2 /5
★★☆☆☆
5 stars for me but 2 stars from a relative who i recommended your site to. While I have to say I always had a great experience shopping with you, I was surprised when I had recommended your site to a relative who purchased the 1/350 Uss The Sullivans, intending to give it to me as a Christmas gift. He was told it was in another warehouse and charged his card the 59.00 for the kit. After two weeks he had not heard anything and tried to e-mail you but did not recive a reply. He also noted the price had dropped to 29.00$. Since he did not get a response to his emails he cancelled the order. Thanks for ""listening"" Phil
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Acheteur Vérifié
purchased on 02/01/2014
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2 /5
★★☆☆☆
5 stars for me but 2 stars from a relative who i recommended your site to. While I have to say I always had a great experience shopping with you, I was surprised when I had recommended your site to a relative who purchased the 1/350 Uss The Sullivans, intending to give it to me as a Christmas gift. He was told it was in another warehouse and charged his card the 59.00 for the kit. After two weeks he had not heard anything and tried to e-mail you but did not recive a reply. He also noted the price had dropped to 29.00$. Since he did not get a response to his emails he cancelled the order. Thanks for ""listening"" Phil
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Verified Buyer
purchased on 02/01/2014
3 /5
★★★☆☆
The parcel was well protected and complete, but the delivery time was much longer than expected (3 weeks instead of 10 days). It was for Christmas all right, but I would have preferred to have the actual delivery time so that the big kid wouldn't be disappointed and impatient.
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Acheteur Vérifié
purchased on 01/01/2014
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3 /5
★★★☆☆
Odd pricing The items I purchased were fine, but other things I would be interested in were grossly inflated and I had to find them elsewhere.
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Acheteur Vérifié
purchased on 01/01/2014
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3 /5
★★★☆☆
Odd pricing The items I purchased were fine, but other things I would be interested in were grossly inflated and I had to find them elsewhere.
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Verified Buyer
purchased on 01/01/2014
2 /5
★★☆☆☆
Delay not respected received after Christmas No comment
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Acheteur Vérifié
purchased on 30/12/2013
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3 /5
★★★☆☆
The site is remarkable, with numerous search criteria etc... As for the number of references, it's truly exceptional! Thousands of items! On the other hand, delivery times are sometimes a bit long. Too bad....But it's still great!
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Acheteur Vérifié
purchased on 30/12/2013
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2 /5
★★☆☆☆
This is the first time I ordered a model from 1001 maquettes. The parcel arrived for Christmas, a Tiger 1 as a 16th Christmas present for our son. But when the boxes were opened, a package of wheels was open and half a wheel was missing. We then sent an email to customer service, which remains unanswered to this day. I was hoping to find a mail-order site I could trust. Unfortunately, I don't think I'll be buying again under these conditions, at the risk of throwing our money away and disappointing others. I would have preferred to give a positive review, but unfortunately I was unable to do so.
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Acheteur Vérifié
purchased on 29/12/2013
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3 /5
★★★☆☆
Lots of choice and very good selection, but big problem with shipping. The advertised delivery time is 5 to 7 days, but the parcel only left 8 days after the order was placed.
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Acheteur Vérifié
purchased on 28/12/2013
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2 /5
★★☆☆☆
Very disappointed in not receiving the item prior to Christmas Placed order on December 9, 2013. There was no indication that there was even a possibility that there would not be sufficient time to receive this item in over 2 weeks. I did call the company and question this when they informed me that it was coming from overseas, but was reassured that it would be received prior to Dec. 25th. When I had not received the item by Christmas Eve, it was necessary to purchase another item. I received the item on the 26th, and now have no use for it, nor do I have any indication of how it can be returned and my money refunded.
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Verified Buyer
purchased on 27/12/2013
2 /5
★★☆☆☆
Very disappointed in not receiving the item prior to Christmas Placed order on December 9, 2013. There was no indication that there was even a possibility that there would not be sufficient time to receive this item in over 2 weeks. I did call the company and question this when they informed me that it was coming from overseas, but was reassured that it would be received prior to Dec. 25th. When I had not received the item by Christmas Eve, it was necessary to purchase another item. I received the item on the 26th, and now have no use for it, nor do I have any indication of how it can be returned and my money refunded.
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Acheteur Vérifié
purchased on 27/12/2013
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2 /5
★★☆☆☆
I'm still waiting for my order. My first impression was rather negative, so the delivery time was too long - a child didn't get his present in time yesterday for Christmas. I can't say for sure about the quality.
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Acheteur Vérifié
purchased on 26/12/2013
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3 /5
★★★☆☆
I ordered a product that corresponds to my expectations, but I phoned less than 2 hours after ordering to change the delivery address .... I was assured that my request had been taken into account! I asked for a confirmation email and was told it wasn't necessary But the order arrived at the mauva
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Acheteur Vérifié
purchased on 26/12/2013
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2 /5
★★☆☆☆
Better competitor site
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Acheteur Vérifié
purchased on 24/12/2013
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3 /5
★★★☆☆
At the point of departure of the order (Le Havre) they did not write the street correctly (even though it was only one word) and my telephone number was written with one less number. The qualification of the order reception staff there is poor. Delivery was delayed by 3 days.
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Comprador Verificado
purchased on 21/12/2013
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2 /5
★★☆☆☆
Hello! I placed an order 10 days ago and still my package has not arrived and I have not been notified when I was going to receive it and I had to be the one who has had to get in touch and I still do not have it at home. I think it was MRW's problem but I don't care I should be informed by the two companies.
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Comprador Verificado
purchased on 19/12/2013
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2 /5
★★☆☆☆
1st order on this site and most certainly the last! Minimalist communication, very long shipping time and lousy package! The miniature was in its box and in a rather large carton without any protection! unacceptable when you know how parcels are sent to the post office! Luckily there was no breakage, but it's the 1st time I've seen a professional seller do this!
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Acheteur Vérifié
purchased on 18/12/2013
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2 /5
★★☆☆☆
It is true the supposed large stockage but it does not correspond then the delay in confirming the stock and then the long waiting period to receive the order. To date I have not received anything and no tracking number is provided for the package.
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Comprador Verificado
purchased on 13/12/2013
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2 /5
★★☆☆☆
I purchase and pay for an item on 24-11-2013 the shipment is made on 3-12-2013 because they tell me on 28-11-2013 that the material is not physically present in the warehouse in the same communication they say that I will receive the package within three days having chosen the option """parcel celere 3"" but on 7-12-2013 a new message arrives saying that the delivery days have magically increased to 57. I receive the item on 10-12-2013 (16 DAYS AFTER PAYMENT) In an envelope with bubble wrap the item is fragile and in fact opening the envelope it is slightly damaged ( in a recoverable way thankfully) I don't want to lengthen the time any longer and decide to keep the item as is. In summary it was my worst buying experience in over 10 years of online shopping around the world.
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Acquirente Verificato
purchased on 12/12/2013
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2 /5
★★☆☆☆
Fast delivery but poor quality of the product. Although i have bought several times, this time, I am not happy with the product. I bought a decal sheet for an airplane model scale 1/24. The quality of this sheet was really poor and when I put it into water, the decals broke.
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Verified Buyer
purchased on 11/12/2013
3 /5
★★★☆☆
Site a little expensive paint and glue not included when elsewhere it is included in the price for the identical brand in any case postage too expensive for a delivery a little long
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Acheteur Vérifié
purchased on 11/12/2013
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2 /5
★★☆☆☆
Fast delivery but poor quality of the product. Although i have bought several times, this time, I am not happy with the product. I bought a decal sheet for an airplane model scale 1/24. The quality of this sheet was really poor and when I put it into water, the decals broke.
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Acheteur Vérifié
purchased on 11/12/2013
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3 /5
★★★☆☆
I found that the delivery time was a little long, although in line with what is announced on the s
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Acheteur Vérifié
purchased on 10/12/2013
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3 /5
★★★☆☆
The delivered article is of very good quality but the delivery time of one and a half weeks is much too long according to the text it should be 5-6 days. And 4 euros shipping costs for a letter is also too much.
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Verifizierter Käufer
purchased on 09/12/2013
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2 /5
★★☆☆☆
By subscribing to Colissimo plus 2 € I had to receive the package within 7 days instead of 14 days. I received it after 10 days. I therefore missed my son's birthday by leaving on the basis of your time commitment, without which I would have made other purchasing arrangements. Yours faithfully Christian BERNARD 50 rue Fleury 69600
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Acheteur Vérifié
purchased on 06/12/2013
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2 /5
★★☆☆☆
Much too long.
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Acheteur Vérifié
purchased on 04/12/2013
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2 /5
★★☆☆☆
Too many items unavailable 80% of catalog.....
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Acheteur Vérifié
purchased on 02/12/2013
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