/5
★★★★☆
based on 36825 reviews published
★★★★☆
based on 36825 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
The glue cap was broken and cracked, so the glue was unusable.
Acheteur Vérifié
purchased on 02/12/2013
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3
/5
★★★☆☆
Scale indicated poor but posterior change treatment correct
Acheteur Vérifié
purchased on 01/12/2013
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3
/5
★★★☆☆
The shipping costs of 799 are simply unreasonable for a weight of 200g. Delivery also took too long at over 2 weeks.
Verifizierter Käufer
purchased on 30/11/2013
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3
/5
★★★☆☆
Bonjour delais respect colis pas endommommagemais pas de notice dans la boite en français.je ferais avec.cordialemen
Acheteur Vérifié
purchased on 28/11/2013
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3
/5
★★★☆☆
Hello A decal sheet available according to your website ordered on 3110 delivered on 1611 the delay does not correspond to an available item.
Acheteur Vérifié
purchased on 16/11/2013
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3
/5
★★★☆☆
A delivery deadline of 5-9 days was not met and it is also strange that the receipt of the order is recorded twice in the log - once at the time the order was placed. Then the receipt of the (advance) payment was noted and after some time (3-4 days) had passed my inquiry regarding the status of my order was answered by saying that it could only be packed and shipped once my payment had been received. However, this had already been received beforehand, but AFTER the payment had already been made and confirmed in the progress log, the order had been received a second time. As if this was just the beginning of the order. This is naturally confusing for the customer. In fact, I received the goods much later than promised in the online store. The goods were intact but carelessly packaged. The cardboard box on one side of the kit boxes was stuffed with crumpled packing paper - only very loosely. But the rattling of the injection molded frames that could be clearly heard from the outside gave rise to fears that the kits, which were only very sparsely cushioned on the top, bottom and right side, might have suffered. But in the end this was not the case. I was very pleased that I received kits that many of the dealers I asked had already described as 'out of stock' 'no longer being produced' 'no longer available' 'no longer being produced' etc etc.. In the end, however, this gave me great pleasure and is also the decisive factor - namely that the advertised products are available even if they are out of stock elsewhere - and therefore the aforementioned defects should not be considered serious.
Verifizierter Käufer
purchased on 15/11/2013
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2
/5
★★☆☆☆
The order I placed on 3110 has not yet been delivered !!!! How can I continue my collaboration with 1001 maquettes?
Acheteur Vérifié
purchased on 15/11/2013
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2
/5
★★☆☆☆
My opinion does not leave on the entire transaction because to date I still have not received my package ... no tracking possible ... not terrible
Acheteur Vérifié
purchased on 15/11/2013
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2
/5
★★☆☆☆
I placed an order 1 and a half months ago. After 3 weeks all the products were available and the parcel was about to leave but nothing...I had to contact the site several times to find out what the status was...it's coming in the next few days...I had to follow up every week then every 2 days. In the end I got my order but no explanation 1 and a half months later and no apologies.
Acheteur Vérifié
purchased on 07/11/2013
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2
/5
★★☆☆☆
The order that has sent this mail I estimate that they have been late in supplying it (order on 2110 received on 611 by mail) The shipping costs despite the high coupon. Possibly they would have to value the amount of the order and the customer's account.
Comprador Verificado
purchased on 07/11/2013
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2
/5
★★☆☆☆
Delivery times far too long?
Acheteur Vérifié
purchased on 25/10/2013
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2
/5
★★☆☆☆
Hello, I have sent 2 mails for return of the goods and credit note for the paid goods, no telephone customer service for questions
Verifizierter Käufer
purchased on 21/10/2013
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2
/5
★★☆☆☆
You don't have to be in a hurry or ask anything about the delivery time of the product, otherwise you'll be reimbursed (living in Paris, my address is still quite accessible) ... For the price you pay, I think shipping should be better organized.... But the quality of the item was excellent and the packaging was perfect.
Acheteur Vérifié
purchased on 18/10/2013
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3
/5
★★★☆☆
From order to receipt it took 15 days: TOO LONG TO WAIT
Acheteur Vérifié
purchased on 18/10/2013
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3
/5
★★★☆☆
1001 maquettes' plus points: a wide selection of products, regularly replenished. Minus points: delivery takes a while, even with Colissimo, and free shipping should be systematic rather than a promotional code. Product prices sometimes too high for the con
Acheteur Vérifié
purchased on 13/10/2013
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3
/5
★★★☆☆
Fast shipping but very slow until ready to ship. Very high shipping costs.
Comprador Verificado
purchased on 12/10/2013
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3
/5
★★★☆☆
Received the items on time, but an error on the online catalog and I received a model at 135 instead of the 172 I wanted and ordered. In another box in the order, the packaging advertised 48 pieces, but in reality I only counted 46, and it was clear that two figurines were missing from the cluster.
Acheteur Vérifié
purchased on 09/10/2013
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3
/5
★★★☆☆
There are often discrepancies between the availability announced on the site and the actual availability, which is quite frustrating when it comes to delivery times.
Acheteur Vérifié
purchased on 02/10/2013
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3
/5
★★★☆☆
The product portfolio leaves little to be desired, but the response times to customer inquiries are sometimes too long. The availability status when ordering could be improved. Furthermore, delivery times of more than 14 days are suboptimal in my view.
Verifizierter Käufer
purchased on 02/10/2013
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3
/5
★★★☆☆
Too bad your catalog is not up to date, odels available on catalog are no longer in stock.
Acheteur Vérifié
purchased on 01/10/2013
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3
/5
★★★☆☆
A simple enumeration. Ordered on September 13. Debited on September 13. Delivered on September 30. No reference to prepayment.
Verifizierter Käufer
purchased on 30/09/2013
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3
/5
★★★☆☆
Nothing special except for the cardboard packaging. the contents are not very well padded, so the models (in this case an F15 eagle) move around inside the cardboard and therefore suffer more shocks.
Acheteur Vérifié
purchased on 24/09/2013
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2
/5
★★☆☆☆
I was disappointed by my delivery. I had ordered PLASTO brand putty and received tubes that had already been used!
Acheteur Vérifié
purchased on 22/09/2013
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3
/5
★★★☆☆
Took a while to get product if not in stock for immediate shipping, should have been told up front otherwise, good relationship do business again with them
Acheteur Vérifié
purchased on 19/09/2013
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3
/5
★★★☆☆
Took a while to get product if not in stock for immediate shipping, should have been told up front otherwise, good relationship do business again with them
Verified Buyer
purchased on 19/09/2013
2
/5
★★☆☆☆
NOTHING ARRIVED I have still not received the model I ordered so am very disappointed as it should have arrived last week.
Acheteur Vérifié
purchased on 18/09/2013
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2
/5
★★☆☆☆
NOTHING ARRIVED I have still not received the model I ordered so am very disappointed as it should have arrived last week.
Verified Buyer
purchased on 18/09/2013
3
/5
★★★☆☆
No problem with the contents of the package, but the delay was too long. Ordered on September 1st, shipped on the 9th only. Ok it is well noted that the delivery is done in 7 days but then why the articles are also noted disponib
Acheteur Vérifié
purchased on 17/09/2013
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3
/5
★★★☆☆
--Very good products (varying, of course, according to brand) ----Packaging is fine, but nothing more ----Delivery is a little slow"""
Acheteur Vérifié
purchased on 17/09/2013
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3
/5
★★★☆☆
The variety is very large and the service is good. The bad thing is the shipping is too expensive for the time it takes.
Comprador Verificado
purchased on 13/09/2013
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