/5
★★★★☆
based on 36825 reviews published
★★★★☆
based on 36825 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Slow service And almost inexistent customer service
Verified Buyer
purchased on 22/12/2012
3
/5
★★★☆☆
It's great on 1001 maquettes, there's a really wide choice! The models are quality. But 4 to 5 weeks delivery time: you'd think the branch was on the moon! The site is aware of this and tells you: week2: delivery has left week3: it's on its way week5: delivery !!! (e
Acheteur Vérifié
purchased on 22/12/2012
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2
/5
★★☆☆☆
Slow service And almost inexistent customer service
Acheteur Vérifié
purchased on 22/12/2012
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3
/5
★★★☆☆
RAS good product complies with the order except that the delivery time is to improve
Acheteur Vérifié
purchased on 19/12/2012
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2
/5
★★☆☆☆
Disappointed the pedestal arrived broken which led to scratches on the bike as it was carried around in the packaging (poorly protected in the box with just a piece of paper it would deserve sageax chips or something) each time it was handled. i'll have to do it again.
Acheteur Vérifié
purchased on 19/12/2012
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3
/5
★★★☆☆
Very good site with lots of choicebut beware because the availability displayed corresponds to that of the warehouse and not that of the store.i ordered items by colissimo (so 48H) to receive them 15 days later!!! it's a bit annoying especially since the shipping costs are not included in the price.
Acheteur Vérifié
purchased on 16/12/2012
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3
/5
★★★☆☆
Easy to order from the site. Interesting choice. E-mails sent with the order allow tracking. The delivery time is rather long and the indication given concerning the delivery time by Colissimo is wrong: indication 2 days. Actual delivery time 9 days. I rate 3 st
Acheteur Vérifié
purchased on 13/12/2012
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2
/5
★★☆☆☆
I placed an order and my payment was accepted on November 24. Today is December 12 and I have just received half of my order from another customer for whom the product was not intended. So I'm missing 1 product out of two. So I'm disappointed! I'm going to place a new order at the beginning of January where I need various products, tools, brushes, paints and models. I hope to have better luck as I find your site very attractive and clearly presented. No hard feelings, I'm still here and hope to become a customer.
Acheteur Vérifié
purchased on 12/12/2012
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3
/5
★★★☆☆
Good evaluation .can do better on delivery
Acheteur Vérifié
purchased on 12/12/2012
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3
/5
★★★☆☆
Nothing to say about the price but on the other hand very long shipping times 10 days
Acheteur Vérifié
purchased on 12/12/2012
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3
/5
★★★☆☆
Bonjour dommage qu'il n'y a aucun document (ex:facture ou bon de livraison récapitulant les références et le prix) avec le colislorsque l'on commande sans créer de com
Acheteur Vérifié
purchased on 10/12/2012
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3
/5
★★★☆☆
Encouraged At first I was a liitle aprehensive. Never hard of them. But their website looked good and the prices were excellent. So...I decided to take the plunge. Everything worked out well...initially. Then...there was nothing. No communication...nothing about my order. This went on for a good 2.5 weeks. I was getting worried. No tracking information at their website...etc. So I began to write them and say..hey! Where's my order? They wrote back apologetically and said it's in process. Well...after a few rounds of email...they came through! I received my order and I was happy about the expereince....especially the price. I chalked up the negative part of the experience as their growing pains. Definitely will use again.
Verified Buyer
purchased on 08/12/2012
2
/5
★★☆☆☆
You had better be young when you order because you will be a lot older when you receive your package. Slow, slower, much slower, full speed to the rear, stop.
Verified Buyer
purchased on 08/12/2012
3
/5
★★★☆☆
Encouraged At first I was a liitle aprehensive. Never hard of them. But their website looked good and the prices were excellent. So...I decided to take the plunge. Everything worked out well...initially. Then...there was nothing. No communication...nothing about my order. This went on for a good 2.5 weeks. I was getting worried. No tracking information at their website...etc. So I began to write them and say..hey! Where's my order? They wrote back apologetically and said it's in process. Well...after a few rounds of email...they came through! I received my order and I was happy about the expereince....especially the price. I chalked up the negative part of the experience as their growing pains. Definitely will use again.
Acheteur Vérifié
purchased on 08/12/2012
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2
/5
★★☆☆☆
You had better be young when you order because you will be a lot older when you receive your package. Slow, slower, much slower, full speed to the rear, stop.
Acheteur Vérifié
purchased on 08/12/2012
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2
/5
★★☆☆☆
I thought I had ordered 2 models because your site is supposed to sell models (given its name). These purchases were gifts for 2 children. For one there was no problem, it was a model boat to be designed. For the other, I received a miniature motorcycle on a stand that had absolutely nothing to do with a model. So I'm going to have to buy something else because I'm not going to send it back to you, I don't have time for that. I will no longer recommend anything on your site. Please unsubscribe me to your newslatters if this has not yet been done.
Acheteur Vérifié
purchased on 04/12/2012
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2
/5
★★☆☆☆
I wanted to buy a miniature car on the site, but as a result I ended up with a remote-controlled car, which was not specified in the product description. So disappointed I didn't send the product back because the shipping costs would have been at my expense.
Acheteur Vérifié
purchased on 04/12/2012
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3
/5
★★★☆☆
Fast order processing, the only thing I'd complain about is the long waiting time.
Acheteur Vérifié
purchased on 29/11/2012
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2
/5
★★☆☆☆
Ordered and paid for the same day via Paypal on November 5, I was only delivered on November 24! This is the first time an order on the web has taken so long to be delivered (nearly 3 weeks). Your competitors take 48 to 72 hours. First and last exp""1001 maquettes"". Sorry
Acheteur Vérifié
purchased on 29/11/2012
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3
/5
★★★☆☆
How long does it take? It took 22 days for me to receive the order. I would say the communication about the status of my order was sketchy at best,. Links provided in their emails took me to the French language version of the site, and even their communication to leave feedback was in French. Item was packaged very well. Not sure I would order from them again.
Verified Buyer
purchased on 28/11/2012
3
/5
★★★☆☆
How long does it take? It took 22 days for me to receive the order. I would say the communication about the status of my order was sketchy at best,. Links provided in their emails took me to the French language version of the site, and even their communication to leave feedback was in French. Item was packaged very well. Not sure I would order from them again.
Acheteur Vérifié
purchased on 28/11/2012
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3
/5
★★★☆☆
I ordered two model airplanes for my nephew. No problems ordering, especially since there's so much to choose from, and no problems paying either. The shipping notice took a little longer to arrive. As for the parcel (which I had the misfortune to request in eco) it took over 15 days to arrive. So a word of advice to those who want to receive their Christmas presents on time: pay more for postage and take 48-hour delivery, or plan ahead and buy for next Christmas lol. The package was well packed in a sturdy cardboard box and the items were not damaged as is often the case with the post office. To sum up: satisfactory business, delivery man: can do better (especially given the cost involved).
Acheteur Vérifié
purchased on 27/11/2012
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2
/5
★★☆☆☆
I'm quite disappointed because i'd read some very good reviews of this store. but i'm still waiting for my parcel even though my purchase was made more than 15 days ago. what's more, one of the items won't be delivered even though it was marked available when i ordered it and reimbursed with a voucher, which means i'm obliged to recommend it to them even though it wasn't supposed to be...! i'm waiting to receive my purchase so i can really make up my mind, but for the moment it's as good as new!
Acheteur Vérifié
purchased on 26/11/2012
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3
/5
★★★☆☆
Your prices are generally higher than those of your competitors, if not much higher. Your shipping times are too long (preparation before e
Acheteur Vérifié
purchased on 22/11/2012
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3
/5
★★★☆☆
I sent a model for a birthday. I'm very sorry that I wasn't able to make a personalized gift with the option of adding a message or removing the invoice from the collar.
Acheteur Vérifié
purchased on 22/11/2012
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2
/5
★★☆☆☆
I'm not sure I'd recommend you to my friends, given the waiting time and the poor color sentÃ
Acheteur Vérifié
purchased on 21/11/2012
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3
/5
★★★☆☆
I found the kit of the MS 475 VANNEAU from FM at the 148th company, now defunct. I was expecting the contents, except that I found myself with a few fewer parts - photo of the cut-out of a single cockpit - a single joystick and two seats that need a lot of chewing to really look like seats. But FM was the only company to produce the range of French aircraft of those years, so I'd say this kit is of average quality and requires a lot of work to obtain a good-looking model. Colissimo delivery time a bit long for the price. But I re
Acheteur Vérifié
purchased on 20/11/2012
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2
/5
★★☆☆☆
10 days from receipt of payment to receipt of parcel by paying for express delivery. That's 5 to 6 days longer than the competition. What's more, with the piracy problem, I lost a morning and then an afternoon dealing with the police and my bank, with 10 days without a bank card and about fifteen direct debits for a loss of 2000 euros. The only good news is that the company has warned the customers of
Acheteur Vérifié
purchased on 17/11/2012
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3
/5
★★★☆☆
Super rapide mais le suivit de commande tres complique quand on fait une commande rapide .j'ai envoyé un mail pas de reponse dommange . autrement super site
Acheteur Vérifié
purchased on 17/11/2012
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2
/5
★★☆☆☆
Credit card hacked on first order (with all the hassle that entails) order delivered out of time part missing from box. This problem was reported to the site, which offered no solution as it did not reply to the customer. Despite all these inconveniences, no commercial gesture was made to appease and retain the customer....une leçon
Acheteur Vérifié
purchased on 17/11/2012
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