/5
★★★★☆
based on 36825 reviews published
★★★★☆
based on 36825 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
This is my first order and I am very satisfied with the delivery. Your site lacks a little something extra. Why not offer the paint colors for the models ordered with a grid according to the type of paint material used. Make a survey of the paint colors used per model, either to the manufacturer or to customers directly. If you like, I can send you a copy of the document indicating the colors of the said m
Acheteur Vérifié
purchased on 17/11/2012
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3
/5
★★★☆☆
Nothing to say about the product it's exactly what I wanted but I got ripped off on the net after the payment by card which lacks security so be careful with payment by card it's very expensive
Acheteur Vérifié
purchased on 01/11/2012
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3
/5
★★★☆☆
I placed my order and received it three weeks later, which I find too long.
Acheteur Vérifié
purchased on 01/11/2012
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2
/5
★★☆☆☆
I'm still waiting for my deco photo boards.
Acheteur Vérifié
purchased on 25/10/2012
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3
/5
★★★☆☆
I received the model I had ordered, but what a surprise it was. A huge box (impossible to put it in the passenger seat of a Mégane) with the model inside the papi""calÃ"" and all the accessories (paint glue brush) in bulk. When I picked up the package (with my arms around me), despite the imposing packaging, it made a rather worrying bling bling noise. But no breakage. OUF The package can be reduced by at least 5 sizes and the various components wedged and over-wrapped with paper.
Acheteur Vérifié
purchased on 24/10/2012
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3
/5
★★★☆☆
Delivery within the specified period. Quality of the goods very good. Web pagesa yes. Could not load invoiceda link apparently does not exist.
Verifizierter Käufer
purchased on 24/10/2012
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2
/5
★★☆☆☆
Hello currently impotent following foot surgery i placed an order on october 8, 2012 to occupy days that are unfortunately very long when you're going around in circles. i still haven't received the model i ordered 12 days ago. i'm the first to be sorry. At this rate it will arrive when I've resumed my professional activities.
Acheteur Vérifié
purchased on 20/10/2012
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3
/5
★★★☆☆
For the moment I haven't received anything for an order of 61012 I find that it's a bit long even with standard shipping. I don't have the elements to know better.
Acheteur Vérifié
purchased on 20/10/2012
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2
/5
★★☆☆☆
The store application is rather inconvenient to use. Email communication is exclusively geared towards creating a customer account - even though it is possible to order as a guest without further registration.
Verifizierter Käufer
purchased on 16/10/2012
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2
/5
★★☆☆☆
I was disappointed by the length of time between ordering and delivery on the one hand, but on top of that I had ordered a cream 2cv and received a metal grey one! dom
Acheteur Vérifié
purchased on 13/10/2012
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3
/5
★★★☆☆
Many choices I was impressed by the selection and the price range. I was disappointed about the time it took to receive the maquette.
Verified Buyer
purchased on 27/09/2012
3
/5
★★★☆☆
Many choices I was impressed by the selection and the price range. I was disappointed about the time it took to receive the maquette.
Acheteur Vérifié
purchased on 27/09/2012
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3
/5
★★★☆☆
Order payment: no worries, the site is functional and easy to use for ordering. Shipping: major problems with the site's equipment to differentiate between my address where the invoice was to be sent and the recipient's invoice (I was offering the model of his choice to my son). Receipt: although the time between order and receipt is announced as 48 hours, my son received his model after 7-8 days. A little
Acheteur Vérifié
purchased on 25/09/2012
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3
/5
★★★☆☆
Slowness in preparing the order when all the prosuits were available
Acheteur Vérifié
purchased on 25/09/2012
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2
/5
★★☆☆☆
First order via simple Decals was a disaster. Delivery took place 3 weeks after the seller's shipping confirmation but also only with the involvement of PayPal conflict resolution. Not recommendable!
Verifizierter Käufer
purchased on 25/09/2012
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3
/5
★★★☆☆
Shipping costs too high
Acheteur Vérifié
purchased on 20/09/2012
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3
/5
★★★☆☆
I find that a little over 10 days to receive a product in stock is a long time! especially since the order was processed a few days later ... too bad! As for the parcel, the packaging was more or less appropriate for the contents (decal sheet). All in all, I think order processing needs to be improved, otherwise the products on sale are very interesting.
Acheteur Vérifié
purchased on 19/09/2012
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2
/5
★★☆☆☆
My experience takes place in 2 acts. In December 2011, I ordered various items, all of which were available. On receipt of the parcel, a part is missing. I asked for a refund, but the store refused on the grounds that I was using a credit card. I was then given a credit note for the amount of the part (22 euros from which I would have to subtract the shipping costs, of course). The model was also available and I asked for it to be sent within 48 hours (this is obviously more expensive than normal shipping). It's nothing to write home about, but it's still a pain. There are a number of French and foreign sites that are much more reliable when it comes to ve
Acheteur Vérifié
purchased on 18/09/2012
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3
/5
★★★☆☆
Internet order correct delivery too long
Acheteur Vérifié
purchased on 18/09/2012
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3
/5
★★★☆☆
Over 15 days for a sheet of decals in an envelope
Acheteur Vérifié
purchased on 17/09/2012
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3
/5
★★★☆☆
Product availability (or not) would be a plus at the time of ordering. It's never pleasant to pay for a product and wait several weeks for it to arrive from the other side of the world.
Acheteur Vérifié
purchased on 12/09/2012
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2
/5
★★☆☆☆
First order placed on the site and first delivery error. Received a package that did not correspond to my order. Waiting to hear back about the delivery of what was requested... Fast communication, however, both with regard to pre-order queries and disputes. Paieme""envoi"".
Acheteur Vérifié
purchased on 24/08/2012
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2
/5
★★☆☆☆
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Acheteur Vérifié
purchased on 16/08/2012
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3
/5
★★★☆☆
VERY good collection and very good choice. Selling price in line with French competitors, except for Hasegawa. Academy is very good quality. For me this first test remains convincing but I continue to consult other European site in spite of the shipping costs. To finish, a negative point in my opinion, with an order placed before the weekend, arriving the following Friday for 150€, I find it very light. Bonne Continuation Ac
Acheteur Vérifié
purchased on 05/08/2012
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3
/5
★★★☆☆
My order for decals A good place for some odd decals but their notification and keeping me informed of my order was no so good. I had to email them twice about my order and to get a shipping tracking number. A better response with the customer needs work on by customer service.
Verified Buyer
purchased on 04/08/2012
3
/5
★★★☆☆
My order for decals A good place for some odd decals but their notification and keeping me informed of my order was no so good. I had to email them twice about my order and to get a shipping tracking number. A better response with the customer needs work on by customer service.
Acheteur Vérifié
purchased on 04/08/2012
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3
/5
★★★☆☆
Nice selection weakness in follow-thru. I ordered six kits and got a confirmation of the order and notification that the order was filled. Then, two weeks passed with no comment whatsoever. I prodded with an email. They looked into it, then told me it was in transit. What I received was one kit short of the order and no explanation was provided.
Verified Buyer
purchased on 28/07/2012
Answer from 1001hobbies
Dear Sir, We are sorry for this picking mistake we will send you the missing kit in a about 10 days. Best regards, The 1001modelkits team
3
/5
★★★☆☆
Nice selection weakness in follow-thru. I ordered six kits and got a confirmation of the order and notification that the order was filled. Then, two weeks passed with no comment whatsoever. I prodded with an email. They looked into it, then told me it was in transit. What I received was one kit short of the order and no explanation was provided.
Acheteur Vérifié
purchased on 28/07/2012
Translated review
Answer from 1001hobbies
Dear Sir, We are sorry for this picking mistake we will send you the missing kit in a about 10 days. Best regards, The 1001modelkits team
2
/5
★★☆☆☆
I bought the model of the dodge charger RT 1969 replica GENERAL LEE which is in fact a drag version of the charger wheels a little big and the front fenders cut... but the car looks great if you add a few things that aren't in the rear seat/center console kit, remember to get the brown color for the interior and dashboard that isn't shown on the photo.... (it's black on the blister). I'm saying this because no one at customer service could tell me what the original model was worth in terms of identification... Only the decalcos are official... The customer service I called 2 times to be sure that the ORANGE s""translucent" paint was indeed a body paint but unfortunately the people I spoke to on the phone didn't know what they were talking about... So I bought a headlight paint and not a body paint. That's 2 pieces of information that didn't allow me to be sure of my purchase and what's more with the wrong paint because the site lacks a link to brush and glue paints for the model in question.... really too bad. I went to a model store to buy body and interior paint. Unfortunately, I ended up with a 5-euro can of paint that's useless to me and that I can't return because the return is more expensive than the can. So I won't be buying from 1001maquette again. But for a model-building pro who knows what to buy, it's an excellent site, but for a rusty guy like me, I'd have liked the support I've been getting.
Acheteur Vérifié
purchased on 26/07/2012
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3
/5
★★★☆☆
Long delivery times even though I had asked for fast delivery (to be confirmed).
Acheteur Vérifié
purchased on 25/07/2012
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