/5
★★★★☆
based on 37020 reviews published
★★★★☆
based on 37020 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
VERY good collection and very good choice. Selling price in line with French competitors, except for Hasegawa. Academy is very good quality. For me this first test remains convincing but I continue to consult other European site in spite of the shipping costs. To finish, a negative point in my opinion, with an order placed before the weekend, arriving the following Friday for 150€, I find it very light. Bonne Continuation Ac
Acheteur Vérifié
purchased on 05/08/2012
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3
/5
★★★☆☆
My order for decals A good place for some odd decals but their notification and keeping me informed of my order was no so good. I had to email them twice about my order and to get a shipping tracking number. A better response with the customer needs work on by customer service.
Verified Buyer
purchased on 04/08/2012
3
/5
★★★☆☆
My order for decals A good place for some odd decals but their notification and keeping me informed of my order was no so good. I had to email them twice about my order and to get a shipping tracking number. A better response with the customer needs work on by customer service.
Acheteur Vérifié
purchased on 04/08/2012
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3
/5
★★★☆☆
Nice selection weakness in follow-thru. I ordered six kits and got a confirmation of the order and notification that the order was filled. Then, two weeks passed with no comment whatsoever. I prodded with an email. They looked into it, then told me it was in transit. What I received was one kit short of the order and no explanation was provided.
Verified Buyer
purchased on 28/07/2012
Answer from 1001hobbies
Dear Sir, We are sorry for this picking mistake we will send you the missing kit in a about 10 days. Best regards, The 1001modelkits team
3
/5
★★★☆☆
Nice selection weakness in follow-thru. I ordered six kits and got a confirmation of the order and notification that the order was filled. Then, two weeks passed with no comment whatsoever. I prodded with an email. They looked into it, then told me it was in transit. What I received was one kit short of the order and no explanation was provided.
Acheteur Vérifié
purchased on 28/07/2012
Translated review
Answer from 1001hobbies
Dear Sir, We are sorry for this picking mistake we will send you the missing kit in a about 10 days. Best regards, The 1001modelkits team
2
/5
★★☆☆☆
I bought the model of the dodge charger RT 1969 replica GENERAL LEE which is in fact a drag version of the charger wheels a little big and the front fenders cut... but the car looks great if you add a few things that aren't in the rear seat/center console kit, remember to get the brown color for the interior and dashboard that isn't shown on the photo.... (it's black on the blister). I'm saying this because no one at customer service could tell me what the original model was worth in terms of identification... Only the decalcos are official... The customer service I called 2 times to be sure that the ORANGE s""translucent" paint was indeed a body paint but unfortunately the people I spoke to on the phone didn't know what they were talking about... So I bought a headlight paint and not a body paint. That's 2 pieces of information that didn't allow me to be sure of my purchase and what's more with the wrong paint because the site lacks a link to brush and glue paints for the model in question.... really too bad. I went to a model store to buy body and interior paint. Unfortunately, I ended up with a 5-euro can of paint that's useless to me and that I can't return because the return is more expensive than the can. So I won't be buying from 1001maquette again. But for a model-building pro who knows what to buy, it's an excellent site, but for a rusty guy like me, I'd have liked the support I've been getting.
Acheteur Vérifié
purchased on 26/07/2012
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3
/5
★★★☆☆
Long delivery times even though I had asked for fast delivery (to be confirmed).
Acheteur Vérifié
purchased on 25/07/2012
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3
/5
★★★☆☆
I am surprised to see that my order took several days to leave although the item ordered was mentioned in sto
Acheteur Vérifié
purchased on 24/07/2012
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3
/5
★★★☆☆
To order I find that it goes fast but I still have not received my order at home.
Acheteur Vérifié
purchased on 20/07/2012
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3
/5
★★★☆☆
Not bad but lacks decalcomanie on the africa corp of the army of Marshal ROMEL needs information have you the possiblilité to be able to communicate us a number for qq renseignem
Acheteur Vérifié
purchased on 10/07/2012
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3
/5
★★★☆☆
I put 3 stars good seller but the delivery time is absolutely not respected. I paid 8€90 for a delivery sent in 48h delivered in 5 days max (6€90 in eco 10 to 15 days). My parcel was dispatched after 5 days instead of 48h (request to the platform). Apart from this inconvenience, especially for having paid the full price for postage, the order was honored. The packaging remains basic, my model was only secured with a piece of craft paper, not chips or bubble wrap. For a lower price, some retailers make
Acheteur Vérifié
purchased on 06/07/2012
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3
/5
★★★☆☆
Announced were 6-8 days in the end it was almost fourteen! that can be done better or announced differently! greetings roman götten
Verifizierter Käufer
purchased on 04/07/2012
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2
/5
★★☆☆☆
Slow mailing It took over 3 weeks to arrive. It was sent back for postage due.
Verified Buyer
purchased on 03/07/2012
Answer from 1001hobbies
Dear sir, That is very strange : do you mean we did not put enough postage on the parcel ? We will investigate that, Best regards, Customer service 1001moldekits
2
/5
★★☆☆☆
Slow mailing It took over 3 weeks to arrive. It was sent back for postage due.
Acheteur Vérifié
purchased on 03/07/2012
Translated review
Answer from 1001hobbies
Dear sir, That is very strange: do you mean we did not put enough postage on the parcel? We will investigate that, Best regards, Customer service 1001moldekits
2
/5
★★☆☆☆
Order placed on 1206 the products were marked in stock finally there is a product not in stock no info from the seller forced to call them to get info after they say that sends the package the next day when they send it 2 days later and 2 phone calls from me finally package left the 2206 and compensation offered postage on the next order (lol I think it's inut
Acheteur Vérifié
purchased on 03/07/2012
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2
/5
★★☆☆☆
I was very disappointed with my order for 3 model ships. In your description they were marked 77cm long, but when I received them they were only 50cm long. I asked why and was told that this was normal since they were World War 1 ships, but then you should mark the correct dimensions on your site. I made this order because I thought they were 77cm long models. Correct your descriptions, they don't correspond to the correct dimensions.
Acheteur Vérifié
purchased on 30/06/2012
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2
/5
★★☆☆☆
Good product, well packaged, but the delivery time was much too long. It arrived more than 2 weeks after the expected delivery time, even though the product was supposed to be in stock.
Acheteur Vérifié
purchased on 30/06/2012
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3
/5
★★★☆☆
Delivery took 3 weeks, far too long. A tracking number was not available or obtainable. The shipping costs are far too high. But the quality of the products is great.
Verifizierter Käufer
purchased on 28/06/2012
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2
/5
★★☆☆☆
Delivery time not respected figurine received poorly finished very rough molding very disappointing for the price ... ref: napoleon retreat russ. 120mm Figurines Verlinden Productions 01709 (65 euros.
Acheteur Vérifié
purchased on 25/06/2012
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3
/5
★★★☆☆
You can find almost anything, but I limit myself to accessories, as models are very expensive (from 148 to the price of 132 in hasegawa, for example, which is a deterrent).
Acheteur Vérifié
purchased on 24/06/2012
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3
/5
★★★☆☆
The price for the shipping was the hammer over 8 € and your shipping said only 450 at the input and at the invoice then over 8 € Thank you with kind regards Michael Fey
Verifizierter Käufer
purchased on 21/06/2012
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2
/5
★★☆☆☆
I was not used to such a long wait for an order until now. When the delivery arrived I had my doubts that everything had arrived in perfect condition. Unfortunately, my fears were confirmed because the vacuum-pulled airplane disk from Spuadron was totally crushed in the bubble wrap. Such delicate items should be packed in strong packaging!
Verifizierter Käufer
purchased on 17/06/2012
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3
/5
★★★☆☆
The service was good, the parcel received corresponds to the order but I would have liked to have a better follow-up of it. In addition, 1 week to receive the package when I had ordered COLISSIMO I find that it is
Acheteur Vérifié
purchased on 04/06/2012
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2
/5
★★☆☆☆
Error on the delivery of one of the 2 purchases I call tomorrow to the consumer service for a possible exchange. I hope they will accept to take back the product as my son already owns it and was very disappointed not to receive the one he was expecting. What's more, the delivery has been
Acheteur Vérifié
purchased on 03/06/2012
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3
/5
★★★☆☆
I mean preparation! delivery in 48 hours! for the rest, nothing to say!
Acheteur Vérifié
purchased on 31/05/2012
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2
/5
★★☆☆☆
Satisfied, but one model in duplicate and the other in triplicate. What should I do?
Acheteur Vérifié
purchased on 30/05/2012
Translated review
3
/5
★★★☆☆
It's a shame to have to pay 13€ in postage for a parcel when a simple bubble envelope would have done the trick at a lower cost. What's more, I think the delivery time would also have been shorter. Best regards
Acheteur Vérifié
purchased on 24/05/2012
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2
/5
★★☆☆☆
+ €13 postage for a decal sheet that costs €10. A delivery time of two weeks... In other countries, the delivery time is one week for less than 10 euro postage.
Acheteur Vérifié
purchased on 23/05/2012
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3
/5
★★★☆☆
On the positive side, the parcel arrived without damage. On the negative side, I looked puzzled at the delivery when I had to pay the courier from the post office CHF 28 for customs clearance. Had to wait almost 3 weeks for the parcel to arrive after payment. I still had fun putting it together, so I will order from you if I don't get a model in Switzerland.
Verifizierter Käufer
purchased on 21/05/2012
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3
/5
★★★☆☆
Hello in terms of choice of products and prices the site is very good. Also, the sales department responds quickly to questions by e-mail. Then, in terms of delivery, I placed my order on Monday April 23rd and it was delivered on Friday May 11th, i.e. more than two and a half weeks later. It took a long time, especially as I had ordered by Colissimo. Finally, when I went to pick up the parcel at the post office on May 11th, the agent handed me my parcel, which was... open. The scotch tape had in fact been poorly attached to the box, which had to be opened hard.
Acheteur Vérifié
purchased on 17/05/2012
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