/5
★★★★☆
based on 37018 reviews published
★★★★☆
based on 37018 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Delivery too long
Acheteur Vérifié
purchased on 16/05/2012
Translated review
2
/5
★★☆☆☆
Order placed tomorrow credit card debited delivered a week after having paid the fees for colisimo not serious compared to the co
Acheteur Vérifié
purchased on 04/05/2012
Translated review
2
/5
★★☆☆☆
1001 maquettes is already more expensive than the others, but on top of that, they tell me that my parcel left on Tuesday 2404, i.e. more than a week ago. Today is May 2 and I still haven't received anything.
Acheteur Vérifié
purchased on 02/05/2012
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2
/5
★★☆☆☆
A part ça comme cela fait 19 jours que j'ai payé ma commande et que je n'ai toujours rien reçu je ne peu di
Acheteur Vérifié
purchased on 02/05/2012
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3
/5
★★★☆☆
Package not yet received
Acheteur Vérifié
purchased on 01/05/2012
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3
/5
★★★☆☆
Site correctly made very large choice (model aircraft) no problem packaging material arrives in good condition but almost two weeks to receive an order is too .... to improve. Cordia
Acheteur Vérifié
purchased on 24/04/2012
Translated review
3
/5
★★★☆☆
I took the ""express"" option (delivery within 45 days). After a week, I had to email the site again. The parcel took a total of 10 days to arrive. A bank holiday a few days after my order must have disrupted the site's distribution system. Otherwise everything was fine.
Acheteur Vérifié
purchased on 24/04/2012
Translated review
2
/5
★★☆☆☆
A needed service but with notable problems. 1001 modelkits is a needed service for those of us who like obscure and hard to find model kits but their are some serious flaws in their system. Firstly their website was often down or not accessible for periods of time. Secondly, just after making a order with them the email address I used was compromised and I needed to change passwords. Thankfully it was a email address with negligible info for thieves to use. Third, I ordered a specific as advertised scale model (CHI HA tank 1:72) but was given a slightly larger scale model (1:76) instead. Finally, a couple of the models I purchased were either intentionally or unintentionally opened or tampered with. If I'm paying full price for a new product then I would expect it to be untouched. As mentioned I am thankfull that 1001 model kits exits because theirs no one else out their like them that I've found but I'm wary of ordering again from them.
Verified Buyer
purchased on 24/04/2012
Answer from 1001hobbies
Dear Sir, Thank you for your comment. We had some server problems in March/early April, which are solved now. I do not understand your point about your email address, there does not seem to be any problem on our part. We will double check the scales of Airfix kits (some are indeed 1:76 instead of 1:76). Have a great day, 1001modelkits - Customer care
2
/5
★★☆☆☆
A needed service but with notable problems. 1001 modelkits is a needed service for those of us who like obscure and hard to find model kits but their are some serious flaws in their system. Firstly their website was often down or not accessible for periods of time. Secondly, just after making an order with them the email address I used was compromised and I needed to change passwords. Thankfully it was an email address with negligible info for thieves to use. Third, I ordered a specific as advertised scale model (CHI HA tank 1:72) but was given a slightly larger scale model (1:76) instead. Finally, a couple of the models I purchased were either intentionally or unintentionally opened or tampered with. If I'm paying full price for a new product then I would expect it to be untouched. As mentioned I am thankfull that 1001 model kits exits because theirs no one else out their like them that I've found but I'm wary of ordering again from them.
Acheteur Vérifié
purchased on 24/04/2012
Translated review
Answer from 1001hobbies
Dear Sir, Thank you for your comment. We had some server problems in March/early April, which are solved now. I do not understand your point about your email address, there does not seem to be any problem on our part. We will double check the scales of Airfix kits (some are indeed 1:76 instead of 1:76). Have a great day, 1001modelkits - Customer care
3
/5
★★★☆☆
Order placed on 2602 Payment by cheque received on 0403 Order processed on 0403 with confirmation email. So far so good.... Having no further news, I left a message on the site on 1403 and received a reply the next day stating that one of the products I had ordered was no longer in stock (although it was on the site at the time of ordering) and that my order would be prepared and partially dispatched. The monetary difference would be the subject of a discount voucher for a future order! On March 29 I sent a message asking for a refund instead of the discount voucher. I sent another reminder this evening, but I wouldn't recommend this site at this stage: Update: The site has finally proceeded with the refund.
Acheteur Vérifié
purchased on 19/04/2012
Translated review
3
/5
★★★☆☆
The product is faithful to the one seen on the site, no surprises and that's a good point, but you have to plan ahead because the shipping and delivery time is relatively long.
Acheteur Vérifié
purchased on 18/04/2012
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3
/5
★★★☆☆
Good choice good referenceproduct brand and available big hitch delivery
Acheteur Vérifié
purchased on 10/04/2012
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2
/5
★★☆☆☆
Even for a colieco delivery I find it a bit long.
Acheteur Vérifié
purchased on 06/04/2012
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2
/5
★★☆☆☆
1001 models referenced... yeah, if you want, once you've deleted the products that are unavailable, there's not much left... and for the products that are supposedly in stock, you have to wait more than a week to receive them, even if you opt for the 48-hour collissimo service, which adds to the bill. In short, minimum service for a site that's not up to scratch.
Acheteur Vérifié
purchased on 14/03/2012
Translated review
3
/5
★★★☆☆
Order processing may be fast but in total more than a week and a half between the order and arrival at home (compared to 2 weeks for an order placed in japan??) another small remarkfor a shipment of a plate of about 25cmX25cm plus two pilots at148 a box the size of 3 shoeboxes and as much paper to protect you vo
Acheteur Vérifié
purchased on 13/03/2012
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3
/5
★★★☆☆
Hard-to-find model meets my expectations. The only small drawback is the lead time (although specified a little too long) for a disp
Acheteur Vérifié
purchased on 07/03/2012
Translated review
3
/5
★★★☆☆
As far as the arrival of the products is concerned, apart from the waiting time, there's nothing to declare. The disadvantage is the additional tax that we pay on receipt of the parcel - around twenty euros for an amount of 80 euros. The high cost of living here is well known.
Acheteur Vérifié
purchased on 25/02/2012
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2
/5
★★☆☆☆
At the time of my online order there were 6 Ariane V available so I ordered but on delivery I received only 1 copy + 1 e-mail telling me that we were out of stock and delivery would not be for about 20 days (which was not true) so I was disappointed for the first time so I re-ordered and I realized that I was still missing 1 e I finally received my last model but it took me almost 1 month. I am really disappointed because I thought I would receive them all for New Year's Eve at 31122011. My guests who I was supposed to give them a present were disappointed, so that's basically my opinion of this order. Sincerely Mrs DUR
Acheteur Vérifié
purchased on 23/02/2012
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2
/5
★★☆☆☆
Unfortunately, I've had two bad experiences with this seller. And both times the delivery was very long. 3 weeks and 1 m
Acheteur Vérifié
purchased on 23/02/2012
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