/5
★★★★☆
based on 37268 reviews published
★★★★☆
based on 37268 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
Not bad but lacks decalcomanie on the africa corp of the army of Marshal ROMEL needs information have you the possiblilité to be able to communicate us a number for qq renseignem
Acheteur Vérifié
purchased on 10/07/2012
Translated review
3
/5
★★★☆☆
I put 3 stars good seller but the delivery time is absolutely not respected. I paid 8€90 for a delivery sent in 48h delivered in 5 days max (6€90 in eco 10 to 15 days). My parcel was dispatched after 5 days instead of 48h (request to the platform). Apart from this inconvenience, especially for having paid the full price for postage, the order was honored. The packaging remains basic, my model was only secured with a piece of craft paper, not chips or bubble wrap. For a lower price, some retailers make
Acheteur Vérifié
purchased on 06/07/2012
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3
/5
★★★☆☆
Announced were 6-8 days in the end it was almost fourteen! that can be done better or announced differently! greetings roman götten
Verifizierter Käufer
purchased on 04/07/2012
Translated review
2
/5
★★☆☆☆
Slow mailing It took over 3 weeks to arrive. It was sent back for postage due.
Verified Buyer
purchased on 03/07/2012
Answer from 1001hobbies
Dear sir, That is very strange : do you mean we did not put enough postage on the parcel ? We will investigate that, Best regards, Customer service 1001moldekits
2
/5
★★☆☆☆
Slow mailing It took over 3 weeks to arrive. It was sent back for postage due.
Acheteur Vérifié
purchased on 03/07/2012
Translated review
Answer from 1001hobbies
Dear sir, That is very strange: do you mean we did not put enough postage on the parcel? We will investigate that, Best regards, Customer service 1001moldekits
2
/5
★★☆☆☆
Order placed on 1206 the products were marked in stock finally there is a product not in stock no info from the seller forced to call them to get info after they say that sends the package the next day when they send it 2 days later and 2 phone calls from me finally package left the 2206 and compensation offered postage on the next order (lol I think it's inut
Acheteur Vérifié
purchased on 03/07/2012
Translated review
2
/5
★★☆☆☆
I was very disappointed with my order for 3 model ships. In your description they were marked 77cm long, but when I received them they were only 50cm long. I asked why and was told that this was normal since they were World War 1 ships, but then you should mark the correct dimensions on your site. I made this order because I thought they were 77cm long models. Correct your descriptions, they don't correspond to the correct dimensions.
Acheteur Vérifié
purchased on 30/06/2012
Translated review
2
/5
★★☆☆☆
Good product, well packaged, but the delivery time was much too long. It arrived more than 2 weeks after the expected delivery time, even though the product was supposed to be in stock.
Acheteur Vérifié
purchased on 30/06/2012
Translated review
3
/5
★★★☆☆
Delivery took 3 weeks, far too long. A tracking number was not available or obtainable. The shipping costs are far too high. But the quality of the products is great.
Verifizierter Käufer
purchased on 28/06/2012
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2
/5
★★☆☆☆
Delivery time not respected figurine received poorly finished very rough molding very disappointing for the price ... ref: napoleon retreat russ. 120mm Figurines Verlinden Productions 01709 (65 euros.
Acheteur Vérifié
purchased on 25/06/2012
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3
/5
★★★☆☆
You can find almost anything, but I limit myself to accessories, as models are very expensive (from 148 to the price of 132 in hasegawa, for example, which is a deterrent).
Acheteur Vérifié
purchased on 24/06/2012
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3
/5
★★★☆☆
The price for the shipping was the hammer over 8 € and your shipping said only 450 at the input and at the invoice then over 8 € Thank you with kind regards Michael Fey
Verifizierter Käufer
purchased on 21/06/2012
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2
/5
★★☆☆☆
I was not used to such a long wait for an order until now. When the delivery arrived I had my doubts that everything had arrived in perfect condition. Unfortunately, my fears were confirmed because the vacuum-pulled airplane disk from Spuadron was totally crushed in the bubble wrap. Such delicate items should be packed in strong packaging!
Verifizierter Käufer
purchased on 17/06/2012
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3
/5
★★★☆☆
The service was good, the parcel received corresponds to the order but I would have liked to have a better follow-up of it. In addition, 1 week to receive the package when I had ordered COLISSIMO I find that it is
Acheteur Vérifié
purchased on 04/06/2012
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2
/5
★★☆☆☆
Error on the delivery of one of the 2 purchases I call tomorrow to the consumer service for a possible exchange. I hope they will accept to take back the product as my son already owns it and was very disappointed not to receive the one he was expecting. What's more, the delivery has been
Acheteur Vérifié
purchased on 03/06/2012
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3
/5
★★★☆☆
I mean preparation! delivery in 48 hours! for the rest, nothing to say!
Acheteur Vérifié
purchased on 31/05/2012
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2
/5
★★☆☆☆
Satisfied, but one model in duplicate and the other in triplicate. What should I do?
Acheteur Vérifié
purchased on 30/05/2012
Translated review
3
/5
★★★☆☆
It's a shame to have to pay 13€ in postage for a parcel when a simple bubble envelope would have done the trick at a lower cost. What's more, I think the delivery time would also have been shorter. Best regards
Acheteur Vérifié
purchased on 24/05/2012
Translated review
2
/5
★★☆☆☆
+ €13 postage for a decal sheet that costs €10. A delivery time of two weeks... In other countries, the delivery time is one week for less than 10 euro postage.
Acheteur Vérifié
purchased on 23/05/2012
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3
/5
★★★☆☆
On the positive side, the parcel arrived without damage. On the negative side, I looked puzzled at the delivery when I had to pay the courier from the post office CHF 28 for customs clearance. Had to wait almost 3 weeks for the parcel to arrive after payment. I still had fun putting it together, so I will order from you if I don't get a model in Switzerland.
Verifizierter Käufer
purchased on 21/05/2012
Translated review
3
/5
★★★☆☆
Hello in terms of choice of products and prices the site is very good. Also, the sales department responds quickly to questions by e-mail. Then, in terms of delivery, I placed my order on Monday April 23rd and it was delivered on Friday May 11th, i.e. more than two and a half weeks later. It took a long time, especially as I had ordered by Colissimo. Finally, when I went to pick up the parcel at the post office on May 11th, the agent handed me my parcel, which was... open. The scotch tape had in fact been poorly attached to the box, which had to be opened hard.
Acheteur Vérifié
purchased on 17/05/2012
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3
/5
★★★☆☆
Delivery too long
Acheteur Vérifié
purchased on 16/05/2012
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2
/5
★★☆☆☆
Order placed tomorrow credit card debited delivered a week after having paid the fees for colisimo not serious compared to the co
Acheteur Vérifié
purchased on 04/05/2012
Translated review
2
/5
★★☆☆☆
1001 maquettes is already more expensive than the others, but on top of that, they tell me that my parcel left on Tuesday 2404, i.e. more than a week ago. Today is May 2 and I still haven't received anything.
Acheteur Vérifié
purchased on 02/05/2012
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2
/5
★★☆☆☆
A part ça comme cela fait 19 jours que j'ai payé ma commande et que je n'ai toujours rien reçu je ne peu di
Acheteur Vérifié
purchased on 02/05/2012
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3
/5
★★★☆☆
Package not yet received
Acheteur Vérifié
purchased on 01/05/2012
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3
/5
★★★☆☆
Site correctly made very large choice (model aircraft) no problem packaging material arrives in good condition but almost two weeks to receive an order is too .... to improve. Cordia
Acheteur Vérifié
purchased on 24/04/2012
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3
/5
★★★☆☆
I took the ""express"" option (delivery within 45 days). After a week, I had to email the site again. The parcel took a total of 10 days to arrive. A bank holiday a few days after my order must have disrupted the site's distribution system. Otherwise everything was fine.
Acheteur Vérifié
purchased on 24/04/2012
Translated review
2
/5
★★☆☆☆
A needed service but with notable problems. 1001 modelkits is a needed service for those of us who like obscure and hard to find model kits but their are some serious flaws in their system. Firstly their website was often down or not accessible for periods of time. Secondly, just after making a order with them the email address I used was compromised and I needed to change passwords. Thankfully it was a email address with negligible info for thieves to use. Third, I ordered a specific as advertised scale model (CHI HA tank 1:72) but was given a slightly larger scale model (1:76) instead. Finally, a couple of the models I purchased were either intentionally or unintentionally opened or tampered with. If I'm paying full price for a new product then I would expect it to be untouched. As mentioned I am thankfull that 1001 model kits exits because theirs no one else out their like them that I've found but I'm wary of ordering again from them.
Verified Buyer
purchased on 24/04/2012
Answer from 1001hobbies
Dear Sir, Thank you for your comment. We had some server problems in March/early April, which are solved now. I do not understand your point about your email address, there does not seem to be any problem on our part. We will double check the scales of Airfix kits (some are indeed 1:76 instead of 1:76). Have a great day, 1001modelkits - Customer care
2
/5
★★☆☆☆
A needed service but with notable problems. 1001 modelkits is a needed service for those of us who like obscure and hard to find model kits but their are some serious flaws in their system. Firstly their website was often down or not accessible for periods of time. Secondly, just after making an order with them the email address I used was compromised and I needed to change passwords. Thankfully it was an email address with negligible info for thieves to use. Third, I ordered a specific as advertised scale model (CHI HA tank 1:72) but was given a slightly larger scale model (1:76) instead. Finally, a couple of the models I purchased were either intentionally or unintentionally opened or tampered with. If I'm paying full price for a new product then I would expect it to be untouched. As mentioned I am thankfull that 1001 model kits exits because theirs no one else out their like them that I've found but I'm wary of ordering again from them.
Acheteur Vérifié
purchased on 24/04/2012
Translated review
Answer from 1001hobbies
Dear Sir, Thank you for your comment. We had some server problems in March/early April, which are solved now. I do not understand your point about your email address, there does not seem to be any problem on our part. We will double check the scales of Airfix kits (some are indeed 1:76 instead of 1:76). Have a great day, 1001modelkits - Customer care