/5
★★★★☆
based on 36825 reviews published
★★★★☆
based on 36825 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
14 days delivery time for items in stock. This could be faster.
Andreas P.
purchased on 29/01/2024
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2
/5
★★☆☆☆
Poses as a Dutch site and supposedly sends right.... NOT! Had to wait more than 2 weeks for my stuff without being informed.... 1 time not again. Customer service also not best, already starts about not being able to cancel while you only ask for info.
Samantha B.
purchased on 05/02/2024
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3
/5
★★★☆☆
Order received eventree due to transport I think .. one of the three boxes open and incomplete .. the other two items were supposed to be metal 15cm . I'm still looking for the metal and the corresponding size. Yes well disappointed ...
Delivery well respected ... A bon entendeur ...
Eric E.
purchased on 07/02/2024
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2
/5
★★☆☆☆
Poor-quality, expensive model.
Laetitia R.
purchased on 31/01/2024
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3
/5
★★★☆☆
1001 hobbies state there in the UK but they are a French based company. service was ok was told parcel would be with me by 2/3 February got it by 5th was that down to the courier or from coming so far away .
Adam D.
purchased on 29/01/2024
3
/5
★★★☆☆
Unfortunately, one of the paint cans had opened during transportation.
Christian F.
purchased on 04/02/2024
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3
/5
★★★☆☆
The site offers a very wide range of products for modeling and collections in general but if you order something on preorder along with something in stock you may have to wait a long time so 6.5/10
Stefano H.
purchased on 13/01/2024
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3
/5
★★★☆☆
For the second time, item delivered does not correspond to the order
Philippe M.
purchased on 03/01/2024
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3
/5
★★★☆☆
Parts are missing from the box, the parts are not numbered, I reported it by phone and was told I would be called back, no call back.
Guy G.
purchased on 18/01/2024
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3
/5
★★★☆☆
Nice site, some things hard to find, price interesting only on sale. But if they are on sale then they really are on sale
Dennis V.
purchased on 13/01/2024
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2
/5
★★☆☆☆
I ordered 2 models of the French Bee aircraft. The delay was very long. But above all one of the two planes was broken a rear wing I am disappointed with my purchase. I therefore give it 2 stars. Yet in its original box!
Maryvonne F.
purchased on 04/01/2024
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2
/5
★★☆☆☆
Incomplete item. Unsealed box Telephone reply: not our fault (well, I'm summarizing, I'm surprised I'm still as calm as ever). Result: rubbish, I should survive for just under 17 euros. Correct delivery. Never order from them again.
Eric N.
purchased on 28/01/2024
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3
/5
★★★☆☆
Watch out for delivery times!!! Order placed on January 15 and received on February 3... I was impatiently waiting for glue, and had to wait for the last three pieces from their suppliers, which they didn't have in stock, so that I could place a single complete order. Other sites don't wait until they've received all the items before making the final shipment. A partial shipment would have been welcome... As for the rest, everything was ok and in order.
Stéphane C.
purchased on 15/01/2024
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2
/5
★★☆☆☆
Definitely a site that offers a wide selection of items, good prices but, you can't wait two months for delivery. Definitely logistics needs to be improved.
Andrea P.
purchased on 03/01/2024
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3
/5
★★★☆☆
IUHIKP%L
Guy V.
purchased on 18/01/2024
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2
/5
★★☆☆☆
Did not fulfill website promise. Everything was available until I placed my order and paid. Sent within the week after ordering so was not correct, it was more like 10 days and delivery after 15 days. Never experienced so 1 time and never order here again and not to mention the broken packaging ( luckily there was no damage to the order )
Ralf W.
purchased on 11/01/2024
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3
/5
★★★☆☆
Cheap seller of the item, shipping a little long and packaging damaged.
Rene T.
purchased on 10/01/2024
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3
/5
★★★☆☆
40 days to receive the order. In other occasions it has not been like this, but it is very delayed. The content, as expected
Juan Luis B.
purchased on 17/01/2024
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2
/5
★★☆☆☆
Model too expensive
Marc A.
purchased on 20/01/2024
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3
/5
★★★☆☆
Delivery time much too long. when i ordered everything was in stock. more than 10 days for delivery much too long for me.
Jean-paul L.
purchased on 17/01/2024
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3
/5
★★★☆☆
Many delays.
Luc B.
purchased on 02/12/2023
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2
/5
★★☆☆☆
An order placed on January 05. Messages received on the 15th mentioning "discounts" on a future order without further explanation. Delivery finally arrived more than two weeks later with two items missing. Request for explanation on the 20th. No reply after 7 days. In fact, I guess you have to understand that art is no longer available after the order has been placed.
Why leave unavailable items on the site? As for communication, it's very "average".
Luc B.
purchased on 03/01/2024
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3
/5
★★★☆☆
Thank you for the fast delivery
Antoine A.
purchased on 05/01/2024
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3
/5
★★★☆☆
The poor choice of courier company, with slow delivery and various excuses penalize my review
Gianluca P.
purchased on 16/01/2024
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3
/5
★★★☆☆
Assembly instructions are in English.
Jean-claude S.
purchased on 16/01/2024
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3
/5
★★★☆☆
Long delivery time. Model is okay, box is torn. Handling of the complaint bureaucratic.
Klaus S.
purchased on 04/01/2024
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3
/5
★★★☆☆
Regular
Manuel N.
purchased on 21/12/2023
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3
/5
★★★☆☆
Lack of explanation in French on the construction of the model - also disappointed with the size of the model. Nothing to say about 1001Hobbies - delivery as ordered.
Bruno F.
purchased on 15/01/2024
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3
/5
★★★☆☆
Long waiting times
Jean-paul L.
purchased on 27/12/2023
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3
/5
★★★☆☆
Correct delivery: After a slight hitch due to an unforeseen restocking problem, the item finally arrived before Christmas.
Nathalie A.
purchased on 10/12/2023
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