★★★★☆
based on 37920 reviews published
Latest positive customer reviews
As impeccable as ever.
The customer service is very good, only small things should be changed in my opinion.
Always delivered all orders to Germany without any problems. I often order from 1001 Modellbau and am completely satisfied with the service.
It seems to me that this time, the whole process was impeccable.
Heekly clear and uncluttered. Smooth to order and pay. Clear invoice.
Order corresponds to the description, shipment delayed but we were warned but very happy with the product because it could not be found elsewhere.
Perfect service 🙂 Order and product received on time and in good condition (would definitely recommend)
Arrived 5 days after anticipated date
Big delay in the order, without my knowledge. I had to be the one to call them, as the order was still being "prepared". Too bad, because the rest went smoothly.
A wide choice of miniatures and the possibility of pre-ordering boxes that are temporarily unavailable. A real plus when preparing a project, especially for wargames.
As usual, everything is transparent, we are well informed about the availability of products and moreover, the estimated delivery times are always respected and delivery is regularly in advance.
I am very satisfied, not everything of my order could be delivered, but that is then neatly resolved. You get no money back but a coupon with the amount [ code] what you can then use with a next order. I have no problems with that, I was also informed in advance.
Super fast delivery; cool product.
A pre-order item! I found the delay very long. The 2nd article is apparently no longer available! Why wasn't it put aside from the start, so as not to keep the customer waiting? As for the rest, I can't say much about it, as I'm basically only looking for pins, and I noticed that you didn't have much to offer on that front. But I'll take a look from time to time. Looking forward to my second article, please accept my regards. Joël. B.
Quality of service and excellent selection of models
As usual, the order was delivered without a hitch, despite a slight delay in relation to the original delivery date. One broken resin part, but not due to the packaging, certainly broken at the manufacturer's, the broken part is not in the packaging.
Fast and careful delivery, very good.
Super product, fast delivery.
I am very happy with the colors. I can recommend them to others
1001 hobbies seem to have a lot of the items I need for my hobby..
I have already replied on 30.06.2023.
Since my order went through a French bank number, I did check 4 times to make sure it was the right one. Home delivery was first supposed to be during next Thursday. Quite unexpectedly, this became Saturday morning already! The contents of the box - I am also very satisfied with that.
Quick response. Good clientele. Thanks for the service. Mvg. Ruben
Perfect, nothing to complain about, top service
Neatly delivered
OK GOOD PERFORMANCE
Very nice model and good functionality and well realized
Well taken care of, good guidance and handling
Excellent
Impeccable goods, accurately packaged, only the shipping could be a little faster!
Very nice goodies! Fast delivery. Absolutely great! I will definitely be ordering from them again.
Appreciate the service and stock:)
Delivery a little long, products in conformity, serious site qualitative products
The order was perfect, well packaged, I had to wait because it was a pre-order, but it arrived earlier than estimated once it was shipped.
Nickel pro
Nickel
The company is very good at customer service
Good
Bit slow in getting to me
I don't know how or why my order was delayed, but I can testify that between the time I placed my order and its dispatch a fortnight later, I received two emails at regular intervals informing me that the site was doing its utmost to reduce the delay. This was probably due to an item being temporarily restocked between the time my order was placed and the time it was picked up by the warehouse staff. The parcel was well prepared and the cardboard boxes inside were in good condition. However, on the general level of the site, I would like clearer information on the paint references to be purchased in anticipation of the models ordered. I thought I saw that there was a service where the site team chose an assortment of paints to suit its own order, but it didn't seem very clear in its wording. Apart from that, browsing the site is pleasant. Perhaps I could add more search fields, such as the countries of origin of certain materials, which I found lacking in some of my searches. But overall I'm quite satisfied with your services and I'm thinking of placing another order, this time with more paint materials (brushes and colors).