Reviews 1001hobbies

Very disappointed with my purchase. Item does not work.

I ordered my product on 7 June with a 1 to 2 week delivery. I did not realise that warehouse was in France. I had to wait 10 days for the order to be processed. It then was ready for dispatch. Then late Friday an error appeared on my order. I emailed at the beginning of the following week to find out what the problem was and when i would get the product and they said my order had a computer bug so the order had to be recreated and it would be delivered in 3 days. I had to wait another 7 days while this order was processed. It then went ready for dispatch and then surprise surprise an error appeared. I again emailed to cancel the order. They responded that the order had been dispatched and if I wanted my money back I would have to return the product. UPS did not collect the product from the warehouse until lunch the next day. I will never use this company ever again.

They advertised the rare version of the product (and still do) however they sent the common version i can get on amazon instead. Still awaiting to hear back with a free returns label.

Bad very bad, I still have not received my order. You charge high postage for express courier. It's been more than three weeks. Very bad service. I will never buy anything else from you again, that's for sure.

The item arrived over a month late, moreover not sealed and a large portion of oil was in the envelope. The item was ordered in early May and was to be delivered by 18/05 of course payment upon issuance of the order. Of two items ordered only one arrived and after multiple reminders because they do not warn of any lack of stock availability. A Credit Note was issued for the other item in early June but at the time of the refund transfer there is not even a shadow. Company to avoid absolutely, very lacking in organization and seriousness.

First you are told that the order has been canceled because the figurine you ordered is not available. After a while, when you ask for a refund of the amount you paid months ago, you receive a message in French saying that the refund may take weeks. After these messages, I ordered the figurine elsewhere and suddenly I get the message that the figurine has been sent after all. My email asking them not to do this (I already had it) and to refund me the money was ignored.....

Nuuuuuulll nuuuullll

Out-of-stock items block the entire process, so if you are impatient, please be on your way.

The worst shipping and delivery time. Over 3 weeks to deliver what they say they have in stock. Would never buy from them again!

It took a long time for an order in Spain. I placed an order, and after 3 days of waiting, I bought the same thing from another store, and it arrived before the original order. I sent a package by post, it arrives sooner to other countries, than the method used by 1001 hobbies. Maybe I'm wrong, and their warehouse is in Singapore.

Very long for a delivery order placed on 2/06/2022 delivered on 17/06/2022 then you do not make any commercial gesture for the customers of long date From now on I will go to see elsewhere

1 month waiting to be reimbursed and 0 response on the location of my package...

My package was delivered on tracking but I haven't received anything in my mailbox. Customer service is no longer responding to me.

I still haven't received the order and it has been 18 days, I don't think this situation is logical. If I am not going to receive it, I could get my money back.

Article was different from the picture.

Never received- local post office indicated delivered but it wasn’t - they can’t find package - I know it’s not entirely the fault of 1001 but I am much less likely to purchase from again

The delivery was made with delay compared to what was advertised

Slow and no tracking, bad attitude

Expensive and time-consuming delivery (more than a week for problems)

Very dissatisfied, my order is missing a product that you don't have in stock. And you haven't replied to my e-mail about the missing item in my order.

Article incomplete, Missing remote control, charger, battery, servo motor and servo receiver. Crooks, to do.

Very disappointed death figurines garbage part

Had to pay import tax which was not quoted

Hello it's been nearly 1 month that I'm waiting for my refund that I still have not received, your employer has canceled the order, and I still have received nothing having sent several e-mail with and without response towards the end I advise anyone to buy from you especially as I must be reimbursed a sacred sum of money 500 €.

Not recommended

"Instant ship" Took 3 weeks to leave the warehouse, another month to get here, when it got here it was packaged in nothing but bubble wrap... no box or anything just bubble wrap for international shipping, the box was damaged so badly it was open and the decal sheet fell out as I carried it into my house... A basic box would have prevented all of this but that is too much for 22 in shipping on 70usd in items I guess. They have not answered my emails yet, might have to force a refund. AVOID AT ALL COSTS

Delivery took a lot longer than indicated on the website. Contacted via email but did not receive a response.... Eventually arrived in a very damaged package.

The order was delivered to my billing address in Arizona instead of the delivery address in Michigan...

I got ruined in bullshit, on the 2cv of teleguided rally the parts are overpriced and for only one part you need at least 50 others.

Electrical items supplied to UK may come with European plug. This was not clear and buying from a .co.uk I thought I would be getting a UK spec item. Possibly in breach of Plugs and Sockets etc. (Safety) Regulations 1994 by selling to UK market?

DON'T ORDER FROM THIS SITIO! I still have not received my package and it is already almost two months. I have written twice and not heard back, and finally when I called they promised to have an answer to where the package was in three business days and have not contacted me again. Pure crap, I would never recommend it, it would be 0 stars yes there was the option. DO NOT ORDER! It's been nearly two months and I STILL have not received my package. I wrote to customer service twice and got NO reply, and when I finally called to demand answers they promised to contact me with info on where my package was within 3 business days and NEVER got back to me. Awful service, do NOT recommend- I'd give it 0 stars if I could.

One part hasn't arrived and I've been chasing my money for 2 months. I still haven't received it. I'll never order from here again. I want to finally get my money!

The shipping of the parcel is deplorable 2 boxes of games wandering around unprotected in an oversized cardboard box, the whole thing barely taped up, as a result the box arrives with a split corner and completely misshapen. zero level of logistics and customer respect,

MANY TIMES THE PHOTO REPRESENTATIVE OF THE PRODUCT DOES NOT CORRESPOND TO REALITY SEE APPLES SEND YOU PEARS.

A figurine arrived broken at the base due to poor protection in the box. Using bubble wrap would be more judicious than vulgar paper that protects nothing at all. I managed to glue it back together all the same, and a figurine that has nothing to do with the one ordered, so for this second one, a paypal claim is in progress with a photo for a direct refund, which will avoid the site offering a credit note for the first and last time here.

One of the boxes sent to me with my order was the wrong one; it took a fortnight to replace it. No commercial gesture. Disappointing for a first experience!

I strongly advise against this site, which obviously takes no account of its customers' e-mails! for me, it's over!

The delivery was 2 weeks late and missed the deadline I specifically asked for. Reading the reviews I can see I’m going to be messed around further when I try to get a refund. Stay away from these guys.

I would like to receive my order in full before giving an opinion.

No serious packaging. Model box arrived flattened even though it was a gift. High price for model taken because of delivery guarantee. Not to be repeated.