/5
★★★★☆
based on 36824 reviews published
★★★★☆
based on 36824 reviews published
Latest customer reviews
5
/5
★★★★★
Speed and reliability, everything perfect
Amadeo P.
purchased on 10/04/2025
Translated review
5
/5
★★★★★
Perfect purchase
Guy M.
purchased on 24/01/2025
Translated review
2
/5
★★☆☆☆
I have not received the Highland Cow, I am counting on you to rectify this as soon as possible or refund me, thank you Chaumet Claudine
Claudine C.
purchased on 14/03/2025
Translated review
Answer from 1001hobbies
Hello Mrs. Chaumet, We are sorry to hear that you have not received the Highland Cow figurine. After checking, we confirm that the refund for your reference DA-5314006 will be processed as soon as possible. We apologize for this inconvenience and remain at your disposal for any other requests. Best regards, 1001hobbies
5
/5
★★★★★
Everything was perfect
Pascal T.
purchased on 10/04/2025
Translated review
5
/5
★★★★★
Ras
Philippe J.
purchased on 12/02/2025
Translated review
4
/5
★★★★☆
Very good article. Good cast.
Antonio D.
purchased on 03/04/2025
Translated review
5
/5
★★★★★
Excellent
Antonio C.
purchased on 05/04/2025
Translated review
5
/5
★★★★★
Thank you for your very nice service
Fontaine J.
purchased on 29/03/2025
Translated review
5
/5
★★★★★
Perfect as usual
Laurent V.
purchased on 05/02/2025
Translated review
4
/5
★★★★☆
Perfect service, thank you.
Robert V.
purchased on 10/04/2025
Translated review
4
/5
★★★★☆
Very good
Jean-marc T.
purchased on 30/03/2025
Translated review
5
/5
★★★★★
Very good quality, well packaged. Quick contact.
Cypris C.
purchased on 07/02/2025
Translated review
5
/5
★★★★★
They are good professionals and help you with what you need.
Pedro M.
purchased on 28/03/2025
Translated review
5
/5
★★★★★
Very good
Patrick P.
purchased on 24/03/2025
Translated review
5
/5
★★★★★
Excellent service quality. I couldn't find what I was looking for locally and with 1001hobbies I found it.
Marc L.
purchased on 05/04/2025
Translated review
5
/5
★★★★★
Everything was perfect.
Didier R.
purchased on 29/03/2025
Translated review
4
/5
★★★★☆
I took a while to receive my order but I finally got it. Effective customer service. I already made a purchase during Christmas 2024 that did not arrive at the pickup point, I filed a complaint and I was refunded the amount paid. This time I wanted to give the service another chance and although it took a while to receive the order, I was informed of the delay at all times and I finally received it, so I don't give 5 stars for the delay but for everything else it was very good, product in good condition and as described.
Margarita P.
purchased on 17/03/2025
Translated review
Answer from 1001hobbies
Good morning, We appreciate your detailed response and the trust you have placed in us once again despite your previous experience. We are glad to know that you have received your order and that you are satisfied with the product. However, we understand that the delay may have been frustrating and we thank you for your patience. Your comment encourages us to continue striving to improve the quality of our services and reduce delivery times whenever possible. Thank you again for your understanding and loyalty. Sincerely, 1001hobbies
3
/5
★★★☆☆
Incomplete and too long delivery
Patrick H.
purchased on 29/03/2025
Translated review
5
/5
★★★★★
Everything is perfect, fast and precise delivery.
Stefano M.
purchased on 06/04/2025
Translated review
5
/5
★★★★★
Jean François P.
purchased on 03/04/2025
Translated review
5
/5
★★★★★
Fast and Perfect Shipping. Excellent Seller. I will Buy Again. Regards.
José Luis C.
purchased on 31/03/2025
Translated review
5
/5
★★★★★
Didier D.
purchased on 01/04/2025
Translated review
4
/5
★★★★☆
The communication is slow, but everything has been received in good order.
Peter S.
purchased on 22/03/2025
Translated review
5
/5
★★★★★
Careful packaging and fast shipping.
Thierry M.
purchased on 06/04/2025
Translated review
5
/5
★★★★★
Fast and perfect shipping
Livio D.
purchased on 06/04/2025
Translated review
1
/5
★☆☆☆☆
Received my order 4 months after placing it
Thierry M.
purchased on 17/01/2025
Translated review
Answer from 1001hobbies
Hello Sir,
We regret this incident and apologize for this processing delay.
The product you ordered unfortunately fell victim to its success. When we ordered from our supplier Coby, the product was indicated as available. However, it turned out that it was actually being restocked.
Our supplier did not inform us of this situation, which resulted in a delivery delay beyond our control.
We sincerely regret this lack of communication and fully understand that this delay is unacceptable.
We kindly ask you to excuse us for the inconvenience caused and thank you for your understanding.
Best regards,
1001hobbies
We regret this incident and apologize for this processing delay.
The product you ordered unfortunately fell victim to its success. When we ordered from our supplier Coby, the product was indicated as available. However, it turned out that it was actually being restocked.
Our supplier did not inform us of this situation, which resulted in a delivery delay beyond our control.
We sincerely regret this lack of communication and fully understand that this delay is unacceptable.
We kindly ask you to excuse us for the inconvenience caused and thank you for your understanding.
Best regards,
1001hobbies
5
/5
★★★★★
The plans for my model of the Santa Maria at 1/500 scale from Mantua were 35 years old and very damaged. I found with you an exact reproduction of these plans which are precious to me for continuing the rigging of this model. Great!
Jean-jacques B.
purchased on 07/04/2025
Translated review
5
/5
★★★★★
Clear site, easy ordering, fair prices, timely delivery...
Christophe H.
purchased on 29/03/2025
Translated review
5
/5
★★★★★
Great service!!! I will return!!!
Guillermo M.
purchased on 22/03/2025
Translated review
1
/5
★☆☆☆☆
Delay of more than two months for a supposedly available set! And still the same response, it's coming!
Thierry D.
purchased on 19/02/2025
Translated review
Answer from 1001hobbies
Hello Sir,
When you placed your order, you selected three products, two of which were available in immediate stock. Following your contact with our customer service, we split your order to ship you the products that were already available without delay.
Regarding the third item, it unfortunately fell victim to its success. When we ordered from our supplier Coby, it was indicated as available, but it later turned out that it was being restocked.
Our supplier did not inform us of this unavailability, which resulted in a delivery delay completely beyond our control.
We regret this situation and fully understand that this delay is difficult to accept. We sincerely apologize for the inconvenience caused and remain at your disposal for any further information.
Best regards,
1001hobbies
When you placed your order, you selected three products, two of which were available in immediate stock. Following your contact with our customer service, we split your order to ship you the products that were already available without delay.
Regarding the third item, it unfortunately fell victim to its success. When we ordered from our supplier Coby, it was indicated as available, but it later turned out that it was being restocked.
Our supplier did not inform us of this unavailability, which resulted in a delivery delay completely beyond our control.
We regret this situation and fully understand that this delay is difficult to accept. We sincerely apologize for the inconvenience caused and remain at your disposal for any further information.
Best regards,
1001hobbies