English
★★★★☆
based on 40251 reviews published
Latest customer reviews
The items arrived in 2 batches
The delivery address is, as usual, not respected. A 20 km journey to pick up my package.
We are sincerely sorry to hear that you have encountered problems with the delivery of your package. Your satisfaction is important to us and we want to understand what happened. Please feel free to contact us privately at the email address [email protected] so that we can discuss and find a solution together.
Best regards,
The 1001hobbies team
Order received without problems.
The package was promised the next day. It arrived a week later. Unfortunately, I was on vacation. When I wanted to pick it up today, it had already been sent back to you. I would like a solution. It was for a birthday gift and I was left empty-handed.
Thank you for taking the time to share your feedback with us.
In order for us to review your situation and assist you as best as we can, we kindly ask you to contact us at the following email address: [email protected].
Our team is happy to help you further.
Best regards,
The 1001hobbies team
Fast, compliant and well packaged
Satisfied with shipping, quality and services
Very average: I received an incomplete package after a long time. However, 2 complete packages were shipped very quickly.
Thank you for taking the time to share your experience. We understand your disappointment regarding the incomplete package and the delivery time. We invite you to contact us directly at the following address: [email protected] so that we can find a solution together.
Best regards,
The 1001hobbies team
Serious site, shipment made within the expected deadlines and in accordance with my expectations
Professional seller, materials ok
Wide selection of available products. Good prices. Fast shipping.
Fast shipping, products ok.
Nothing to say - as always
Deadline respected and reliability of packages
All good, the package has been received without problems.
Very good
Everything is wrong, I made a complaint and they do not respond, I do not recommend it at all
Thank you for taking a few minutes to share your opinion.
In order for us to review your situation and provide you with the appropriate assistance, we invite you to contact us at the following address: [email protected].
Our team will be happy to assist you.
Sincerely,
The 1001hobbies team.
Delivery as expected and fast
No worries.
Excellent, thank you
Product conforms and is well packaged, but it took more than fifteen days to arrive and no news between the order and the arrival?..
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Great products Good and fast shipping arrived earlier than expected I will take other products
Old figurines but very fragile and brittle spare parts when separating from the sprue with a small scale that does not favor painting but in the end a beautiful result with a lot of glue!
Serious shop. Package was perfect. Perfect product. Thank you.
Poor after-sales service. The order never arrived, they do not respond. I requested a refund and nothing. Beware of this page....
Thank you for taking a few minutes to share your opinion.
In order for us to review your situation and provide you with the appropriate assistance, we invite you to contact us at the following address: [email protected].
Our team will be happy to assist you.
Sincerely,
The 1001hobbies team
6 months to receive my order, and I had to contact them myself to tell me there was a problem, zero commitment to the customer and a disregard that I hadn't seen in a company for a long time, on top of that it's the typical company that constantly has ads but then performs poorly, so they invest in advertising but then don't care about the service they offer, buy anywhere else
Thank you for taking a few minutes to share your opinion.
In order for us to review your situation and provide you with the appropriate assistance, we invite you to contact us at the following address: [email protected].
Our team will be happy to assist you.
Sincerely,
The 1001hobbies team
Excellent
Itme shipped in fantastic condition and showed up super fast very happy!
Order was handled well and quickly. Communication was very clear. Items arrived in impeccable condition.
During the first shipment, there were problems, but that was due to the transport service provider and not 1001. After contacting 1001's support, the shipment arrived well packaged. Top
Timely service
Perfect!
Very fast thank you
As expected
The car is beautiful, well made, the only flaw is that the two hoods do not open and the wheels do not turn, but the quality price is there!
Fast and careful delivery. I recommend
I got what I order and then some. Very good buisness.
Delivery in accordance with the order and very fast delivery
The order I placed does not satisfy me at all, except for the gauzy and the clear fix. The helicopter SE .313 Alouette 2 does not suit me at all. I am very disappointed with your service. I do not understand why you accept to sell unfinished models. I am very disappointed.
Thank you for sharing your feelings. We understand your disappointment regarding the helicopter SE.313 Alouette 2 and we wish to better understand your situation. Please feel free to contact us directly at the following address: [email protected] so that we can assist you.
Best regards,
The 1001hobbies team
Well-prepared package and arrived within the expected time. Bravo and thank you