Reviews 1001hobbies

The quality was good but the expectation of this item being an actual backpack was a huge letdown and waste of $100 when I still have to go buy another backpack

Best thing was the price on this particular model, but they're often not competitive on price. It's not apparent when ordering, but dispatched from Europe, which means a delay on delivery. Worst thing, only wrapped in bubble wrap, so more prone to damage and was grilled by the postie about the kit, which could be clearly soon through this.

Order only partially completed, but had paid full price.

I waited over 1 month for my order although a delivery time of max. 1 week was stated. I wrote to support and only received a reply days later. But the product was good

I ordered a low-wind kite, not in stock when ordering, but it seemed ok to wait for a week. Somehow it seemed not possible to get it in a reasonable time. I had ordered an additional cheaper kite, on one hand it would make the delivery free, on the other hand the item could be a toy for my kid. I ended up only having the 'toy-kite' AND having to pay delivery cost. On top of that I had to 'yell' at them to get the full refund (minus delivery cost for the cheaper item I was much less interested in...). In summary not a satisfactory experience.

Shipping was very slow...The stickers were placed over the paint labels, and when I tried to peel them off they took the label away with them, so it was very difficult to work out which shades of color were which...otherwise, packaging was very good.

The special radar tower I bought with previous order , expensive and quality pulls at nothing for a collector-builder .To place so many orders with you this is really very poor result , really leaves much to be desired .

My order was over a month late and I couldn't get an exact delivery date!

Delivery too long

The order received does not correspond to what is indicated on the site.

My order was delivered quickly. Unfortunately, the color number labels were glued over all the colors. It was very time-consuming to wash these stickers off without damaging the stickers underneath.

There were some problems with the stock of some products so it took a while, but as soon as it was shipped it arrived within 3 days and in very good condition.

My pre-order became an order, I received my product very late despite being assured that my product was in stock. In the meantime, the price of the product had dropped by 2 cents (a difference of €100), and I was assured of a refund, which took me 2 months to obtain. The information I was given on the phone was contrary to what I had on the website, and finally I received my product, although I was told that delivery was still 4 months late, and I was offered a cancellation and a refund of my order. Otherwise, the product (Vecna statuette) is perfect.

I received a broken 80€ figure. After I contacted them, of course, they wanted to give me a 15€ voucher (for a broken 80€ figure ???). Since I was not satisfied, they wanted me to absolutely destroy the figure and send a picture. Only then would I have gotten a new one, so I preferred to take the 15€ and fix the figure with some glue, but I have to say that the shipping and how it was packed was absolutely bad. At least 3 stars because the support is nice and replies quickly

I placed the order on the 10th and have not received it yet.

There was a spray can of Tamiya TS17 missing. I reported that, but haven't gotten a response yet.

The first order placed on 17/07/23 arrived on 26/07/23. The second order, placed on 18/07/23, has not yet arrived (27/07/23). To be improved!

Fast delivery items at reasonable price not excessive

Very long delivery time. Impossible to reach them by phone

Service too long for last order

Disappointed by the quality of the paint, throw away one can and the other will soon do the same.

The models were a gift to my husband for his birthday so I payed the extra for them to be gift wrapped. However the gift wrap was a lot to be desired it looked liked they couldn’t be bothered so had to redo it. Otherwise quick and easy.

The items arrived, but communication about delivery left a lot to be desired. If you call them outside of business hours it seems like they have been closed for two years.

Searching for specific products a bit complicated

Order was uncomplicated and arrived quite quickly. However, the contents were dirty/dusty.

Telephone service is unreachable, so lousy if you want to respond to your order. After returning to the mail, there is still no response after over a week. Bad service I think ... The order was delivered, unfortunately with a damaged box. Again, due to the aforementioned, I can not make contact.

The free shipping advertisement seems to be misleading because it does not explain when it applies and when it does not apply apart from the minimum purchase amount.

The carrier damages the packages, which is a shame and not the first time. We should think about changing carriers or ringing the bell.

If I have received the order mentioned in the Subject, I am extremely disappointed. Of the fifteen pots of Tamya color, only two are identified, and the others have no reference. As I'm not color-blind, I don't have any trouble distinguishing between green and yellow, but it's less obvious between different shades of the same color. A simple mark with a felt-tip pen would have sufficed and wasn't time-consuming. This was my first order and I'm afraid my last.

Not all items are cheap; in fact, some are out of the market.

Mail with questions are not answered.Product is good.Price is clear you may like yourself I think.Delivery is Okay,not super fast.

Very poor delivery by the post office

First and last experience with this merchant. my account is debited when the item is not available, the "parcel" is sent by carrier when it does not weigh 20 grams, the carrier delivers to a relay point that I did not choose in short, very bad ...

Slow delivery service and not specified at time of order.

It's a pity that this time, as the packaging was flexible, the poorly protected contents were crushed. I still recommend it.

Error in your stock, I would have liked to have been contacted rather than having to do it myself, worrying that I would receive nothing. No follow-up, it's a shame.

For a £15.00 snap together kit the final bill inclusive of postage and tax was over £25.00. Not my idea of good value. howeve delivery was very quick.

Too many incomprehensible emails and very long waits.

Delivery time a little long,but above all no reaction to emails or phone calls.Impossible to contact them.

Rather long delivery time, no information, difficult to contact seller and in the end one of the items was changed for another reference, certainly equivalent, but a little message would have been welcome. In short, first and last order with this seller.