/5
★★★★☆
based on 36825 reviews published
★★★★☆
based on 36825 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Total lack of seriousness, with dimensions announced on the site that have nothing to do with reality. The plane I received was much smaller. Following a complaint and recognition of the error, I was sent the same plane again after a month, which I just had to return again! This site is to be avoided!
Acheteur Vérifié
purchased on 12/04/2022
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1
/5
★☆☆☆☆
Equipment of very poor quality and in a condition that should not even be sold. And the delivery, postponed 2 times, for what reason?
Acheteur Vérifié
purchased on 28/04/2022
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1
/5
★☆☆☆☆
The decals I received are not the ones I ordered! The colissimo return slip I received for reimbursement is not in my name! What a nonsense !!!
Acheteur Vérifié
purchased on 28/04/2022
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1
/5
★☆☆☆☆
I ordered a great planes pt 19 56.5 “ what I received was a electrifly pt 19 they charged me 256.00 for a toy Nowhere on the ad did it say it was not the item I ordered when I attempted to return it the freight was over $130.00 this company uses Bait and Switch to lure customers Don’t by anything from them they are a dishonest company I will never buy from them again lesson learned
Verified Buyer
purchased on 09/04/2022
1
/5
★☆☆☆☆
I have made large payments a few times now . But the discount of my prime card Does not go well ...Already sent many emails ...but no solution and communication is difficult . That is because I think it is French speaking . And when mail uses the translation computer. Then you do not understand each other...If this problem was not there I would give high rating. Now I advise against purchase discount card prime....
Geverifieerde Koper
purchased on 16/04/2022
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1
/5
★☆☆☆☆
Waited for 6 months for my order they kept telling me that its been delayed. Now I'm struggling to get my refund from them. It must be run by muppet.
Verified Buyer
purchased on 19/10/2021
1
/5
★☆☆☆☆
? Pilotless plane?
Acheteur Vérifié
purchased on 27/04/2022
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1
/5
★☆☆☆☆
The stock was not up to date at the time of purchase, and I was not contacted to find out. In the end, the order was cancelled after an exchange of a dozen e-mails. The refund only came a month later.
Acheteur Vérifié
purchased on 27/02/2022
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1
/5
★☆☆☆☆
3 months waiting for the parcel ... And the article page guaranteed delivery within 3 days ...
Acheteur Vérifié
purchased on 15/01/2022
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1
/5
★☆☆☆☆
A damaged product arrived, and after I reported it, it's been over 2 weeks and I still haven't heard anything
Acquirente Verificato
purchased on 11/04/2022
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1
/5
★☆☆☆☆
The site is simple, clean and gives confidence in the purchase. However, the item I received (a model) was already open when I received the package... In terms of after-sales service, it's been 3 weeks of email exchanges... to find out what the problem is, send a photo... then I'm offered a replacement, but once again I have to send a photo + item number + after-sales service form to fill in with my name and the reason, and finally I'm offered a credit note or a refund, but not the new item, so I'm still exchanging emails and I almost feel like giving up and ordering from another site... (The accessories I ordered were all of the expected quality and packaged... unopened, hooray...)
Acheteur Vérifié
purchased on 05/04/2022
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1
/5
★☆☆☆☆
Order never arrived. After more than 2 months of waiting, I requested a refund. I have been waiting for this for over 2 months now
Verifizierter Käufer
purchased on 20/12/2021
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1
/5
★☆☆☆☆
Having made 2 purchases for 2 orders on the same day and within minutes of each other I asked if it was possible to pay only a shipping cost. Negative response. I had already made other purchases but do not think I will make any more.
Acquirente Verificato
purchased on 16/03/2022
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1
/5
★☆☆☆☆
It will depend on the answer of 1001 hobbies!
Acheteur Vérifié
purchased on 23/01/2022
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1
/5
★☆☆☆☆
Waiting more than 1 month to receive a refund of 11.57 euros is unfortunate.
Comprador Verificado
purchased on 10/03/2022
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1
/5
★☆☆☆☆
Order not received. After five weeks of waiting, enough was enough. No replies to multiple emails. Got money back, because I paid happily with PayPal. I absolutely recommend against this seller.
Geverifieerde Koper
purchased on 12/03/2022
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1
/5
★☆☆☆☆
I never received the boxwood barrels I paid for. Nor was I contacted again about this problem (even by e-mail).
Acheteur Vérifié
purchased on 19/01/2022
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1
/5
★☆☆☆☆
A real nightmare. They take a long time to deliver what they say they have in stock first hand. But the worst thing is that a cancellation of an order of more than 100 € I had to resort to the OCU after a month of purchase to make me the refund. I do not recommend this website at all. They are also the most expensive by far after having discovered other specialized online stores. My recommendation... Flee, you fools!
Comprador Verificado
purchased on 24/02/2022
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1
/5
★☆☆☆☆
Did not send me the correct sheet--wrong scale--not the sheet number I ordered. I'm out 50 bucks.
Verified Buyer
purchased on 05/03/2022
1
/5
★☆☆☆☆
Poor reception and the person I spoke to didn't want to understand the poor quality of the Revell pots.
Acheteur Vérifié
purchased on 14/03/2022
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1
/5
★☆☆☆☆
My order was placed on February 20 and has just been dispatched (expected delivery date April 12). One item was not in stock, so the order was not delivered (but the amount was debited). The most shocking thing is that apart from an initial message (10 days after the order) saying that the preparation of the delivery had been delayed, I received no information, and was obliged to repeat the process to have the order (without the offending item) delivered to me. I was given a voucher for the missing item rather than a refund. I don't think I'll be using this site again, I don't like the way it works.
Acheteur Vérifié
purchased on 20/02/2022
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1
/5
★☆☆☆☆
Waiting for my order for over 1 month, while everything was in stock when I ordered! To finally receive only half and a voucher for the value of my missing order, I'm not even reimbursed!!!! It's a disgrace! My 1st order took more than 15 days to arrive! I'm not talking about your shipping costs for such long services!!! Sincerely
Acheteur Vérifié
purchased on 27/02/2022
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1
/5
★☆☆☆☆
Having waited all these weeks for this product, when it arrived it was the wrong one. What a useless company you are. As soon as I saw the springs you sent I binned them
Verified Buyer
purchased on 19/03/2022
1
/5
★☆☆☆☆
Purchased 2 model boat kits. one had no English instructions. and i am still waiting for them. this company are in france and not the uk. So expect duty to be paid . I had to pay £65 . would i use them again ? No.
Verified Buyer
purchased on 21/03/2022
1
/5
★☆☆☆☆
It really isn't clear when you purchase an item in the UK that you will have to pay import duty !!! Which is very expensive!! I tried to contact the seller but suprise surprise no response !! Check before you buy !!!!
Verified Buyer
purchased on 24/03/2022
1
/5
★☆☆☆☆
I'm missing one of the items I ordered, available on other sites. I've been waiting for a while, no return...
Acheteur Vérifié
purchased on 06/02/2022
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1
/5
★☆☆☆☆
Logistical management regarding warehouse management, leaves something to be desired by waiting to an inadequate extent for both the material ordered, and more so for reimbursement. I am expressly determined to change suppliers...to forget!!!
Acquirente Verificato
purchased on 11/12/2021
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1
/5
★☆☆☆☆
Still not received the spur gear I ordered 5 months ago. They tried to resolve the issue but sent me the wrong item and I ended up buying another one. I'd avoid if you can, just can't get LRP spares in the UK from anyone else.
Verified Buyer
purchased on 07/02/2022
1
/5
★☆☆☆☆
Never buy from them I ordered September 1, 2021 2 protege card ultimatum guard which was available on the site, as soon as I paid the product was awaiting delivery supplier the order was postponed every month for 2-3 months after no more news I had to call them after 6 months I was sent 1 protege card because it was the last, I asked for a refund for the 2nd protege card it should be done within a week and 2 months later still nothing ...never again on this site, products put on sale when they do not have it in stock it is their supplier who stocks and when you buy the supplier does not have the product
Acheteur Vérifié
purchased on 04/03/2022
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for this incident, please believe that this type of incident is not representative of the services and qualities we offer. We invite you to send us an email at [email protected] Good day 1001hobbies customer service.
1
/5
★☆☆☆☆
3 ORDERS NOT MET: Miniature Tiger 1/312 1944 Reference 9346220.......: Miniature M4A3E8 Middle Tank - 64th Tank Bat. Modèle facile Référence 9346259....................... : Miniature USN Vehilcle Landing Craft LCM3 Référence 9344901 ...............! raz le bol
Acheteur Vérifié
purchased on 16/03/2022
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