/5
★★★★☆
based on 37272 reviews published
★★★★☆
based on 37272 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Delivery took a lot longer than indicated on the website. Contacted via email but did not receive a response.... Eventually arrived in a very damaged package.
Geverifieerde Koper
purchased on 21/04/2022
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1
/5
★☆☆☆☆
The order was delivered to my billing address in Arizona instead of the delivery address in Michigan...
Verified Buyer
purchased on 25/04/2022
1
/5
★☆☆☆☆
I got ruined in bullshit, on the 2cv of teleguided rally the parts are overpriced and for only one part you need at least 50 others.
Acheteur Vérifié
purchased on 20/05/2022
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1
/5
★☆☆☆☆
Electrical items supplied to UK may come with European plug. This was not clear and buying from a .co.uk I thought I would be getting a UK spec item. Possibly in breach of Plugs and Sockets etc. (Safety) Regulations 1994 by selling to UK market?
Verified Buyer
purchased on 23/05/2022
1
/5
★☆☆☆☆
DON'T ORDER FROM THIS SITIO! I still have not received my package and it is already almost two months. I have written twice and not heard back, and finally when I called they promised to have an answer to where the package was in three business days and have not contacted me again. Pure crap, I would never recommend it, it would be 0 stars yes there was the option. DO NOT ORDER! It's been nearly two months and I STILL have not received my package. I wrote to customer service twice and got NO reply, and when I finally called to demand answers they promised to contact me with info on where my package was within 3 business days and NEVER got back to me. Awful service, do NOT recommend- I'd give it 0 stars if I could.
Acquirente Verificato
purchased on 21/04/2022
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1
/5
★☆☆☆☆
One part hasn't arrived and I've been chasing my money for 2 months. I still haven't received it. I'll never order from here again. I want to finally get my money!
Verifizierter Käufer
purchased on 01/03/2022
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1
/5
★☆☆☆☆
The shipping of the parcel is deplorable 2 boxes of games wandering around unprotected in an oversized cardboard box, the whole thing barely taped up, as a result the box arrives with a split corner and completely misshapen. zero level of logistics and customer respect,
Acheteur Vérifié
purchased on 15/05/2022
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1
/5
★☆☆☆☆
MANY TIMES THE PHOTO REPRESENTATIVE OF THE PRODUCT DOES NOT CORRESPOND TO REALITY SEE APPLES SEND YOU PEARS.
Acquirente Verificato
purchased on 21/04/2022
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1
/5
★☆☆☆☆
A figurine arrived broken at the base due to poor protection in the box. Using bubble wrap would be more judicious than vulgar paper that protects nothing at all. I managed to glue it back together all the same, and a figurine that has nothing to do with the one ordered, so for this second one, a paypal claim is in progress with a photo for a direct refund, which will avoid the site offering a credit note for the first and last time here.
Acheteur Vérifié
purchased on 29/04/2022
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1
/5
★☆☆☆☆
One of the boxes sent to me with my order was the wrong one; it took a fortnight to replace it. No commercial gesture. Disappointing for a first experience!
Acheteur Vérifié
purchased on 08/04/2022
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1
/5
★☆☆☆☆
I strongly advise against this site, which obviously takes no account of its customers' e-mails! for me, it's over!
Acheteur Vérifié
purchased on 31/03/2022
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1
/5
★☆☆☆☆
The delivery was 2 weeks late and missed the deadline I specifically asked for. Reading the reviews I can see I’m going to be messed around further when I try to get a refund. Stay away from these guys.
Verified Buyer
purchased on 14/04/2022
1
/5
★☆☆☆☆
I would like to receive my order in full before giving an opinion.
Acheteur Vérifié
purchased on 11/04/2022
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1
/5
★☆☆☆☆
No serious packaging. Model box arrived flattened even though it was a gift. High price for model taken because of delivery guarantee. Not to be repeated.
Acheteur Vérifié
purchased on 06/05/2022
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1
/5
★☆☆☆☆
Total lack of seriousness, with dimensions announced on the site that have nothing to do with reality. The plane I received was much smaller. Following a complaint and recognition of the error, I was sent the same plane again after a month, which I just had to return again! This site is to be avoided!
Acheteur Vérifié
purchased on 12/04/2022
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1
/5
★☆☆☆☆
Equipment of very poor quality and in a condition that should not even be sold. And the delivery, postponed 2 times, for what reason?
Acheteur Vérifié
purchased on 28/04/2022
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1
/5
★☆☆☆☆
The decals I received are not the ones I ordered! The colissimo return slip I received for reimbursement is not in my name! What a nonsense !!!
Acheteur Vérifié
purchased on 28/04/2022
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1
/5
★☆☆☆☆
I ordered a great planes pt 19 56.5 “ what I received was a electrifly pt 19 they charged me 256.00 for a toy Nowhere on the ad did it say it was not the item I ordered when I attempted to return it the freight was over $130.00 this company uses Bait and Switch to lure customers Don’t by anything from them they are a dishonest company I will never buy from them again lesson learned
Verified Buyer
purchased on 09/04/2022
1
/5
★☆☆☆☆
I have made large payments a few times now . But the discount of my prime card Does not go well ...Already sent many emails ...but no solution and communication is difficult . That is because I think it is French speaking . And when mail uses the translation computer. Then you do not understand each other...If this problem was not there I would give high rating. Now I advise against purchase discount card prime....
Geverifieerde Koper
purchased on 16/04/2022
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1
/5
★☆☆☆☆
Waited for 6 months for my order they kept telling me that its been delayed. Now I'm struggling to get my refund from them. It must be run by muppet.
Verified Buyer
purchased on 19/10/2021
1
/5
★☆☆☆☆
? Pilotless plane?
Acheteur Vérifié
purchased on 27/04/2022
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1
/5
★☆☆☆☆
The stock was not up to date at the time of purchase, and I was not contacted to find out. In the end, the order was cancelled after an exchange of a dozen e-mails. The refund only came a month later.
Acheteur Vérifié
purchased on 27/02/2022
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1
/5
★☆☆☆☆
3 months waiting for the parcel ... And the article page guaranteed delivery within 3 days ...
Acheteur Vérifié
purchased on 15/01/2022
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1
/5
★☆☆☆☆
A damaged product arrived, and after I reported it, it's been over 2 weeks and I still haven't heard anything
Acquirente Verificato
purchased on 11/04/2022
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1
/5
★☆☆☆☆
The site is simple, clean and gives confidence in the purchase. However, the item I received (a model) was already open when I received the package... In terms of after-sales service, it's been 3 weeks of email exchanges... to find out what the problem is, send a photo... then I'm offered a replacement, but once again I have to send a photo + item number + after-sales service form to fill in with my name and the reason, and finally I'm offered a credit note or a refund, but not the new item, so I'm still exchanging emails and I almost feel like giving up and ordering from another site... (The accessories I ordered were all of the expected quality and packaged... unopened, hooray...)
Acheteur Vérifié
purchased on 05/04/2022
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1
/5
★☆☆☆☆
Order never arrived. After more than 2 months of waiting, I requested a refund. I have been waiting for this for over 2 months now
Verifizierter Käufer
purchased on 20/12/2021
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1
/5
★☆☆☆☆
Having made 2 purchases for 2 orders on the same day and within minutes of each other I asked if it was possible to pay only a shipping cost. Negative response. I had already made other purchases but do not think I will make any more.
Acquirente Verificato
purchased on 16/03/2022
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1
/5
★☆☆☆☆
It will depend on the answer of 1001 hobbies!
Acheteur Vérifié
purchased on 23/01/2022
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1
/5
★☆☆☆☆
Waiting more than 1 month to receive a refund of 11.57 euros is unfortunate.
Comprador Verificado
purchased on 10/03/2022
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1
/5
★☆☆☆☆
Order not received. After five weeks of waiting, enough was enough. No replies to multiple emails. Got money back, because I paid happily with PayPal. I absolutely recommend against this seller.
Geverifieerde Koper
purchased on 12/03/2022
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