Reviews 1001hobbies

Searching for specific products a bit complicated

Order was uncomplicated and arrived quite quickly. However, the contents were dirty/dusty.

Telephone service is unreachable, so lousy if you want to respond to your order. After returning to the mail, there is still no response after over a week. Bad service I think ... The order was delivered, unfortunately with a damaged box. Again, due to the aforementioned, I can not make contact.

The free shipping advertisement seems to be misleading because it does not explain when it applies and when it does not apply apart from the minimum purchase amount.

The carrier damages the packages, which is a shame and not the first time. We should think about changing carriers or ringing the bell.

If I have received the order mentioned in the Subject, I am extremely disappointed. Of the fifteen pots of Tamya color, only two are identified, and the others have no reference. As I'm not color-blind, I don't have any trouble distinguishing between green and yellow, but it's less obvious between different shades of the same color. A simple mark with a felt-tip pen would have sufficed and wasn't time-consuming. This was my first order and I'm afraid my last.

Not all items are cheap; in fact, some are out of the market.

Mail with questions are not answered.Product is good.Price is clear you may like yourself I think.Delivery is Okay,not super fast.

Very poor delivery by the post office

First and last experience with this merchant. my account is debited when the item is not available, the "parcel" is sent by carrier when it does not weigh 20 grams, the carrier delivers to a relay point that I did not choose in short, very bad ...

Slow delivery service and not specified at time of order.

It's a pity that this time, as the packaging was flexible, the poorly protected contents were crushed. I still recommend it.

Error in your stock, I would have liked to have been contacted rather than having to do it myself, worrying that I would receive nothing. No follow-up, it's a shame.

For a £15.00 snap together kit the final bill inclusive of postage and tax was over £25.00. Not my idea of good value. howeve delivery was very quick.

Too many incomprehensible emails and very long waits.

Delivery time a little long,but above all no reaction to emails or phone calls.Impossible to contact them.

Rather long delivery time, no information, difficult to contact seller and in the end one of the items was changed for another reference, certainly equivalent, but a little message would have been welcome. In short, first and last order with this seller.

Large assortment which is very positive, only because of different languages the description is not always clear. Furthermore, the delivery time is relatively long (considering what most Dutch shops can do) It is also a pity that you can not make a wish list or something for future orders. You have to keep looking everything up. Also customer contact is not good in terms of answering in the right language.

Hello, Deadlines met, but you have to remove the label stuck on the pot, when it does not tear off, to get the number of the pot. When you order 3 Tamiya X1 pots and 3 X18 pots, you need a lot of patience...

Order June 1. Delivery June 29. That's just ridiculously long. Everything else is fine.

More than 6 weeks! Much too long! One more effort, thank you.

Interlocutrice peu competente,et apparement peu impliqué avec les clients,pas motivé a chercher un peu...dommage.. mais j'ai trouvé mes helices tout seul au final....

Nothing to say about this order. But for others, delivery times are too long.

The order has taken a month to arrive.

Broken, bent goods....

26.06.23, order not received yet since 30.05.23. Paid on 30.05.23.

So far I have received 3 out of 5 items that were ordered a voucher and credit note. I have sent an email however no response yet. Collector's items has arrived in less than mint packaging so generally unhappy and unimpressed. How can a pre order item be awaiting a restock? Don't write cheques you can't cash!

You had the parts I wanted in stock . It took 3 days short of a month to receive the parts. The parts were as presented and accurate. It is the delivery time that left me very disappointed

I am used to getting a date and a reasonable time period and that is seemingly only with additional charges no not that it can be delivered from a date

Everything went well when I ordered, but I was disappointed when I received it. All the safety labels are stuck on the reference of the paint cans. It's a shame to waste it like this, because your site is great.

Order took a long time to arrive, but the package was well packed and the material was what I expected.

I had chosen the model 1.18 before I started searching, when I saw the Citroën ds I ordered it what do I get a model 1.43.for € 56.am not happy with it.gr

Equipment not up to scratch

The products very well, but after making the purchase online they indicated that one of the products was not available and therefore took 3 weeks to deliver the order, If they had told me before the purchase, I would have cancelled it since it was for a birthday gift that arrived quite late...You have to be more Honest.

Great selection with occasionally surprising items. Delivery time and communication around it could be improved though.....

The website is very unclear about shipping times. 1000hobbies.nl seems to be a Dutch webshop, but apparently it is French. my items had to come from France,. 3weeks delivery time for an item in stock is way too long.

Delivery time was exceptionally long. Plus they knew my address was in the USA but still ended up shipping a European plug/power adapter, which is of no use to me and I'll have to source another one locally.

Crushed carton (fortunately no apparent damage to contents). Wouldn't it be possible to note "FRAGILE" on the carton so that the carrier doesn't crush it with heavy goods?

Package crushed and perforated because no outer cardboard to protect the model

Very slow and expensive shipping, the tracking did not say anything. The truth is that I will avoid buying here just because of how bad the shipping is, it is not worth it when other stores have better stock and shipping.