/5
★★★★☆
based on 36825 reviews published
★★★★☆
based on 36825 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Order spent almost 2 weeks in "processing" and then delivery was also delayed.
Geverifieerde Koper
purchased on 11/02/2022
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1
/5
★☆☆☆☆
Defective product delivered late...
Acheteur Vérifié
purchased on 20/01/2022
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1
/5
★☆☆☆☆
More than unpleasant experience. We are literally taken for fools by the people in charge (who, by the way, lie to us in their rare communication emails).
Acheteur Vérifié
purchased on 31/01/2022
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1
/5
★☆☆☆☆
Despite requesting that they stop sending me messages on a daily basis, they continue to do so. They don't care about the consumer protection law.
Comprador Verificado
purchased on 28/01/2022
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1
/5
★☆☆☆☆
The first shipment was incomplete. After the package was returned, the second shipment was again incomplete.
Acheteur Vérifié
purchased on 16/02/2022
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1
/5
★☆☆☆☆
Totally useless company, dont dispatch order when they state. Rude customer services when asked for help. Would never order from them again.
Verified Buyer
purchased on 18/01/2022
1
/5
★☆☆☆☆
I did not receive the item--how could I express myself with a 5-star opinion?
Acquirente Verificato
purchased on 09/02/2022
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1
/5
★☆☆☆☆
I placed an order on January 26th and it still hasn't been delivered: as this store doesn't have any stock, I have to wait for the goodwill of the suppliers. If I had known that my items weren't in stock, I would never have placed an order. Be nice, next time, specify it on your site. I won't give you too much positive publicity on it.
Acheteur Vérifié
purchased on 30/01/2022
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1
/5
★☆☆☆☆
I tried to buy 40 meters of oracal. I have not been offered a solution, only automatic emails. In the end I had to buy 3x10 meters with 3 different prices in three different shipments and spread over a month. The rest I have chosen to buy it in another store.
Comprador Verificado
purchased on 20/01/2022
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1
/5
★☆☆☆☆
Extremely complicated communication Very clumsy and poorly organized salesperson.
Acheteur Vérifié
purchased on 01/02/2022
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1
/5
★☆☆☆☆
Site that doesn't have the products advertised, resulting in never-ending restocking, middle-age delivery times. To be avoided, refuses to refund even though the order has been cancelled.
Acheteur Vérifié
purchased on 10/02/2022
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1
/5
★☆☆☆☆
AS OF TODAY I AM STILL WAITING FOR REFUND OF AN ORDER(items missing from stock) FROM 12/14/21.
Acquirente Verificato
purchased on 14/12/2021
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1
/5
★☆☆☆☆
Almost a month to get the goods, unacceptable
Acquirente Verificato
purchased on 19/01/2022
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1
/5
★☆☆☆☆
The product i bought was broken. They will only refund shipping and won’t replace the item so i am stuck with it.
Verified Buyer
purchased on 23/01/2022
1
/5
★☆☆☆☆
Delivery within 48 hours !!!! ??? Delivered 13 days after ordering! This gave me time to compare prices on this order €25 difference without going through Ebay or Amazon!
Acheteur Vérifié
purchased on 03/02/2022
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1
/5
★☆☆☆☆
The delivery did not correspond to the order, 2 more times, after 1 first complaint...a priori it would be the supplier's fault...but obviously there is no CTRL of quality before delivery in this commercial company...a shame!!!!
Acheteur Vérifié
purchased on 11/02/2022
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1
/5
★☆☆☆☆
Bad. Products never arrived. They ship from France with untracked shipping. After a one month wait, with excuses that are neither in heaven nor on earth from customer care, I had to ask for a refund through PayPal. I will never buy anything from them again! They do not deserve even one star.
Acquirente Verificato
purchased on 16/01/2022
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1
/5
★☆☆☆☆
Incorrect offers appear, which are either not available or are delivered incorrectly (instead of a 1/48 airplane model, a rubber seal for an RC car...). You don't get your money back...only vouchers. Very dubious. Happened twice already...certainly not a third time!
Verifizierter Käufer
purchased on 09/02/2022
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Answer from 1001hobbies
Hello, thank you for your comment. Your opinion is very important to us. Thank you for taking the time to @ soon https://www.1001hobbies.co.uk/
1
/5
★☆☆☆☆
Order arrived incomplete (one item missing). Two messages sent to contact address (the third today 16 February 2022). No response! I have had problems with other sites but they have always been quickly corrected with a courteous response. I now avoid the 1001 Hobbies site, which I don't trust at all.
Acheteur Vérifié
purchased on 05/02/2022
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1
/5
★☆☆☆☆
Ordered product that was in stock, waited 6 weeks for it and still nothing. Then asked for my money back and that would be within 14 working days and that also went wrong. Still waiting for my money. I will never order here again
Geverifieerde Koper
purchased on 10/12/2021
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1
/5
★☆☆☆☆
Lack of parts in the box impossible to see his person joined phone imcompatible good customer decu
Acheteur Vérifié
purchased on 09/02/2022
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1
/5
★☆☆☆☆
I did not receive the product!
Acheteur Vérifié
purchased on 15/01/2022
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1
/5
★☆☆☆☆
After placing the order at the end of December I requested the cancellation a week later, and more than a month later I am still waiting for the refund. I have sent weekly mails and they tell me that it is requested but they do not give me the money back.very bad management and customer service. I will not order anything else from this website. I have already lost the money.
Comprador Verificado
purchased on 31/12/2021
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1
/5
★☆☆☆☆
Report 2 to 4 business days delivery time and then deliver 14 days later because items turn out to be out of stock. Just state where it stands.
Geverifieerde Koper
purchased on 30/01/2022
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1
/5
★☆☆☆☆
More than a month to receive my order. Site to avoid
Acheteur Vérifié
purchased on 09/02/2022
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1
/5
★☆☆☆☆
Completely absent customer service, random stock management.
Very bad experience
Acheteur Vérifié
purchased on 03/02/2022
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1
/5
★☆☆☆☆
A part was missing from the parcel because it was not in stock. However, I'm still waiting for the refund!
Acheteur Vérifié
purchased on 17/01/2022
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1
/5
★☆☆☆☆
I ordered a model as a gift, then you forced me to buy paint and accessories. And finally you don't have the model in stock and tell me 10 days after the purchase. I'm very disappointed and feel ripped off. I'd like a refund because you won't honour the order. What's more, you can't be contacted and that's infuriating!
Acheteur Vérifié
purchased on 27/01/2022
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1
/5
★☆☆☆☆
I received wrong part sent pictures of my purchase still haven’t heard back
Verified Buyer
purchased on 25/01/2022
1
/5
★☆☆☆☆
It is a portal site, i.e. the supplier is not Dutch. It took 2 months for it to be shipped. Once it arrived it turns out not to be the product I thought I ordered. This can be traced to the poor description of articles.
Geverifieerde Koper
purchased on 17/01/2022
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