/5
★★★★☆
based on 37028 reviews published
★★★★☆
based on 37028 reviews published
Latest positive customer reviews
5
/5
★★★★★
Pre-orders arrived on time. The figurines were well packaged and impeccable. I had no trouble ordering, just a little confused because I linked the order to my google account and had trouble finding my way around afterwards, but all is well.
Fabienne G.
purchased on 03/12/2024
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
I was very satisfied, received my order quickly
Ondrej S.
purchased on 03/01/2025
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Fast delivery, very good quality
Cheyenne W.
purchased on 04/02/2025
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
4
/5
★★★★☆
Complete order, shipped quickly. Perfect.
François R.
purchased on 01/02/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Lots of novelties and rarities!
Eric T.
purchased on 11/10/2024
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
4
/5
★★★★☆
Satisfied.
Willem G.
purchased on 26/12/2024
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Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
5
/5
★★★★★
Very well everything, since I placed the order until I received it, it took 2 weeks, it arrived very well packaged and I have already assembled the model.
Diego S.
purchased on 07/01/2025
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Answer from 1001hobbies
Thank you for your positive feedback! We are glad to hear that your order arrived well packaged and that you already have your model assembled. We appreciate your patience during the delivery process and hope to see you soon for another purchase!
5
/5
★★★★★
Delivery: completely satisfactory, items arrived promptly and very carefully packaged. As far as the site is concerned, to get closer to perfection, perhaps it would be useful to give even more details about the products offered for sale...
Jacques M.
purchased on 11/01/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
As usual precise and impeccable on every point
Fabrizio R.
purchased on 23/01/2025
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
4
/5
★★★★☆
Everything ok; long waiting time, but this was announced
Andreas K.
purchased on 28/12/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
4
/5
★★★★☆
There is always a wide selection of good products you are the best company in Europe.
Dario F.
purchased on 13/01/2025
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
4
/5
★★★★☆
It was stated with an estimated delivery time of 3-5 days. In the end it was a little over 2 weeks. But it arrived safely and that's the main thing
Waschbear T.
purchased on 18/01/2025
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Perfect, very serious site and order delivered quickly, I highly recommend.
Bernard G.
purchased on 02/02/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Fast and careful shipment.
David M.
purchased on 22/12/2024
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
No problem with the gunpla received
Aurélien T.
purchased on 01/01/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
4
/5
★★★★☆
Delivery time as stated, goods well packed, only free shipping from €99 did not work.
Florian K.
purchased on 05/01/2025
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Fast and accurate.
Giacomo R.
purchased on 04/02/2025
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5
/5
★★★★★
Everything was great, arrived earlier than expected
Shi Q.
purchased on 26/11/2024
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Excellent. You are kept informed where your order is. You can search the site very well in the extensive assortment.
Dirk H.
purchased on 01/02/2025
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Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
5
/5
★★★★★
Very professional company with technically qualified personnel and a very complete catalog. Shipments of goods with perfect traceability.
Adrian M.
purchased on 10/01/2025
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Answer from 1001hobbies
Thank you so much for your amazing review! We are proud to know that you had such a positive experience with our team and service. We appreciate your trust and your recommendation, we are always at your disposal to offer you the best!
5
/5
★★★★★
Everything went well and I am very satisfied with my order.
Fabrice M.
purchased on 21/12/2024
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Parcel arrived earlier than expected, and very well packed and protected. The order tracking is very professional. Although, I have a very serious retailer, and also very professional I would not hesitate for a moment to recommend your services to get a product as soon as possible.
Stephane B.
purchased on 05/02/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Super fast delivery!
Beatrice P.
purchased on 03/02/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Always found my goods and very satisfied with the delivery.
Joachim K.
purchased on 19/01/2025
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Very good
Robert J.
purchased on 04/01/2025
Answer from 1001hobbies
Hello dear customer, We thank you for your comment and for your trust. We insist that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we attach great interest to them. We wish you a great day. 1001hobbies customer service
5
/5
★★★★★
Very fast
Gilles M.
purchased on 04/02/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
I had to deal with a competent and efficient lady who explained to me why my order was being shipped in 2 stages. What's more, she honestly gave me 2 credit notes in October 2024 for items not received because.
Thierry L.
purchased on 05/02/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5
/5
★★★★★
Very fast shipping and very well protected I will buy again, thank you very much.
Manuel P.
purchased on 01/02/2025
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Answer from 1001hobbies
Thank you for your comment! We are glad to hear that the shipment was fast and well protected. We look forward to seeing you again for your next purchase, see you soon and thank you very much!
5
/5
★★★★★
Very good, gladly again.
Rene P.
purchased on 17/01/2025
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5
/5
★★★★★
Very happy with my purchase
Pascal M.
purchased on 31/01/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.