Customer reviews of 1001hobbies

Trust Attestation
4,2 /5
Overall rating: 4,2 out of 5
Based on 40 273 published reviews
5 25,4k 63% 4 6 442 16% 3 2 770 7% 2 1 726 4% 1 3 982 10%

Summary of reviews

Product quality stands out as a significant strength, with many expressing satisfaction over the wide range of items available and noting that products consistently meet their expectations. The online store's selection of unique miniatures and themed merchandise, particularly in desired colors or styles, has been highlighted as a key attraction. Customers frequently mention the fast delivery service, often receiving their orders within the promised timeframes, which adds to their positive shopping experience.

All reviews

E
Eric V.
Rating: 5 out of 5
following a purchase from 17/09/2023
Great selection of items, fast delivery and top-notch sales. I highly recommend this site.
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Marie Jose F.
Rating: 5 out of 5
following a purchase from 02/08/2023
I received my pre-order before the estimated date which is a very good point, I recommend 1001hobbies again.
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Stefano M.
Rating: 5 out of 5
following a purchase from 25/08/2023
Wide assortment, accurate delivery. Excellent e-shop. Recommended.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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alexandre B.
Rating: 5 out of 5
following a purchase from 27/08/2023
good choice of models, careful delivery
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/08/2023
The website is easy to navigate. The search engine is quite efficient. Shipping was relatively fast considering that I didn’t pay extra for expediting of any kind and it shipped halfway around the world to the USA. The masking itself is very detailed and made well. I haven’t had a chance to use the masking at this time.
F
frederic P.
Rating: 4 out of 5
following a purchase from 04/09/2023
Delivery conforms but received with a small delay
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Philippe D.
Rating: 5 out of 5
following a purchase from 08/09/2023
Thank you
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Miguel Ángel V.
Rating: 4 out of 5
following a purchase from 02/09/2023
The shipping is very slow. When I received it I didn't remember what I had ordered. I ordered only paint so I can't comment on the rest.
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Alain P.
Rating: 1 out of 5
following a purchase from 06/09/2023
I do not recommend this site, my order was badly prepared, a product not delivered although in stock, the other products incomplete, delivery times not respected, I had to return my incomplete order and be refunded by PAYPAL, I advise you to use this method of payment in case of problems with them. They are unreachable on the phone and don't always answer quickly, or even forget to send you their replies. Added to this is a billing error, inaccurate total and a wrong parcel number, making tracking impossible! We wish you good luck!
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roland S.
Rating: 2 out of 5
following a purchase from 14/09/2023
accepts orders without stock.
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Dominique G.
Rating: 5 out of 5
following a purchase from 11/09/2023
small problem of packing if possible to put a paper kraft not to see the model in addition to the bubble I thank you for avnce
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Patrick F.
Rating: 5 out of 5
following a purchase from 14/09/2023
Fast delivery
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sébastien D.
Rating: 5 out of 5
following a purchase from 14/09/2023
excellent delivery time, top quality packaging. in short, very professional. i recommend it.
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Miroslav K.
Rating: 5 out of 5
following a purchase from 17/08/2023
I was satisfied with 1001 Hobbies and would order there again. the delivery time was longer, but for me that is not such a big problem. Merci, Miroslav
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Verifizierter Käufer
Rating: 5 out of 5
following a purchase from 27/08/2023
Everything great anytime again . Very fast shipping . I am very satisfied.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
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Roberto C.
Rating: 3 out of 5
following a purchase from 01/09/2023
Delivery time too long, if an item is not available you should indicate the delivery timeframe for order completion
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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ALESSANDRO M.
Rating: 4 out of 5
following a purchase from 24/08/2023
Everything went well in the end, you have some problems with pre-order items because the waiting time is not clear. Otherwise the call center worked and they gave me support.
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
J
Juan José M.
Rating: 5 out of 5
following a purchase from 01/09/2023
Tracking at all times of the order, and the package arrived earlier than indicated in perfect condition. A place to buy quietly,.
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David V.
Rating: 1 out of 5
following a purchase from 02/09/2023
Extremely long delivery time, ordered 24ml bottles and received 18ml. Very slow response.
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Jean-Pierre M.
Rating: 5 out of 5
following a purchase from 04/09/2023
Top-notch sales service to solve a product problem. I recommend them.
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Frank R.
Rating: 5 out of 5
following a purchase from 09/09/2023
Super Model Fast delivery!
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Daniel S.
Rating: 5 out of 5
following a purchase from 05/08/2023
Item arrived in great condition. The tracking was a bit all over the place but I wouldn’t hesitate to order again.
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Nicole K.
Rating: 5 out of 5
following a purchase from 31/08/2023
Second time ordering, absolutely satisfied with the product quality and ease of ordering with both orders.
For USA customers, this stuff is coming from France so don't be worried if the promised ETA tracking date is off by a week or so. Probably stuck in customs but it WILL arrive, and it will be packaged securely and worth the wait!
D
Dennis D.
Rating: 5 out of 5
following a purchase from 08/09/2023
Item as described..super fast shipping. Highly recommended.
W
Wayne H.
Rating: 4 out of 5
following a purchase from 23/08/2023
Shipping box could be better
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Harry C.
Rating: 5 out of 5
following a purchase from 11/09/2023
Quick delivery. Bought as a gift. They loved it!
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
G
Georges M.
Rating: 5 out of 5
following a purchase from 11/09/2023
fast delivery, excellent quality products, pleasant and efficient sales service: 10/10
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
tip top
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JORGE C.
Rating: 5 out of 5
following a purchase from 01/09/2023
everything very correct as all my previous orders
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Comprador Verificado
Rating: 2 out of 5
following a purchase from 03/08/2023
I waited more than a month for a piece that I needed and bought more things to get free shipping. in the end they told me that they don't have them and they won't have them anymore. I got pieces that were not important for me, but in the invoice there were also things that I didn't get.in the end a lot of waiting, they sell something that they do not have, they invoice things that they do not send you, and all that waiting more than a month, I ordered everything in another store in poland, super hobby, and it arrived in 4 days, I give 2 stars for having someone in customer service department who spoke in Castilian if you can not speak French, that the store is in France.
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John L.
Rating: 5 out of 5
following a purchase from 08/08/2023
Site is sometimes hard to navigate
G
Geverifieerde Koper
Rating: 5 out of 5
following a purchase from 11/08/2023
Neat neat website
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Acquirente Verificato
Rating: 5 out of 5
following a purchase from 11/08/2023
Excellent product
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
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Paolo R.
Rating: 5 out of 5
following a purchase from 04/09/2023
Fast shipping, great product at a fair price. Thank you
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Response from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
A
Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/08/2023
nikel
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JANSSENS M.
Rating: 4 out of 5
following a purchase from 28/08/2023
See my previous reviews. Always have to repeat my same text.
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Frédéric B.
Rating: 5 out of 5
following a purchase from 31/08/2023
Nickel
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Marc W.
Rating: 5 out of 5
following a purchase from 13/09/2023
Product arrived swiftly - great service!
Response from 1001hobbies
Hello dear customer, Thank you for your comment and for your confidence. We would like to stress that customer satisfaction is our priority. Your comments and suggestions are therefore essential to us and we take great interest in them. We wish you an excellent day 1001hobbies customer service
G
Gerhard S.
Rating: 4 out of 5
following a purchase from 03/09/2023
Price performance in order. Only the parcel tracking is only in French and cannot be accessed in German.
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Response from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
J
Jaap B.
Rating: 4 out of 5
following a purchase from 07/09/2023
Order went fine. No problems.
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