/5
★★★★☆
based on 36864 reviews published
★★★★☆
based on 36864 reviews published
Latest customer reviews
5
/5
★★★★★
Correct service! Delivery takes slightly longer than other websites, but products are often more exclusive!
Geverifieerde Koper
purchased on 06/04/2023
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5
/5
★★★★★
Always so fast and serious, perfect!
Acheteur Vérifié
purchased on 30/05/2023
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5
/5
★★★★★
R.A.S site très sérieux.bon rapport qualité prix livraison rapide.bon service client.Recommznde
Acheteur Vérifié
purchased on 22/05/2023
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4
/5
★★★★☆
Good, quality articles!
Acheteur Vérifié
purchased on 16/05/2023
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5
/5
★★★★★
The shipment was very fast and arrived well packaged and protected.
Acheteur Vérifié
purchased on 28/05/2023
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5
/5
★★★★★
Improved navigation. Question-answering could be improved: often no answer to a question if it does not correspond to a criterion. Correct customer service. Satisfaction with previous and current orders.
Acheteur Vérifié
purchased on 01/05/2023
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5
/5
★★★★★
Fast service, emails along the way, will use again.
Verified Buyer
purchased on 17/05/2023
5
/5
★★★★★
Super merci commande rapide
Acheteur Vérifié
purchased on 26/05/2023
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4
/5
★★★★☆
Fresh products in exaggerated worldwide relays
Acheteur Vérifié
purchased on 15/05/2023
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5
/5
★★★★★
Good products. Fast delivery service
Acheteur Vérifié
purchased on 27/05/2023
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5
/5
★★★★★
Navigation of the site was easy!
Delivery time good given from France to Wales
Well packed to keep undamaged
Verified Buyer
purchased on 11/05/2023
5
/5
★★★★★
Easy to find, easy to purchase. Product is first class. long time shipping, but quality, and price worth the wait.
Verified Buyer
purchased on 12/04/2023
5
/5
★★★★★
Product arrived undamaged and in great shape and ready to be used.
Verified Buyer
purchased on 11/04/2023
5
/5
★★★★★
Nothing to complain about.
Acheteur Vérifié
purchased on 17/04/2023
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5
/5
★★★★★
Well done
Verifizierter Käufer
purchased on 16/05/2023
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3
/5
★★★☆☆
The delivery arrived well and in a reasonable time, I think that the display of the final delivery date to the customer during order placement and tracking can be improved.
Comprador Verificado
purchased on 21/05/2023
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5
/5
★★★★★
Satisfied with my order and the various telephone contacts ,
Acheteur Vérifié
purchased on 23/05/2023
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5
/5
★★★★★
Items ordered came through in reasonable timeframe, even with trans-Atlantic shipping. Costs, including shipping were reasonable, and material availability was good.
Verified Buyer
purchased on 28/04/2023
5
/5
★★★★★
Pleasantly surprised by component availability, price & variety, but very impressed with very quick delivery.
Verified Buyer
purchased on 28/04/2023
3
/5
★★★☆☆
Item was poorly packed and suffered slight curving in shipping. Was shipped in a padded envelope and should have been boxed.
Verified Buyer
purchased on 09/05/2023
5
/5
★★★★★
Satisfied with the service
Acheteur Vérifié
purchased on 25/05/2023
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4
/5
★★★★☆
The site has a huge range of products. Depending on what you buy, it can take several weeks to receive your order. But the email follow-up is well done. Sometimes prices are higher than elsewhere.
Acheteur Vérifié
purchased on 28/04/2023
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4
/5
★★★★☆
Well packed, but delivery very long was indicated 3-5 days but became 10 days! So for me do not order there again.
Geverifieerde Koper
purchased on 12/05/2023
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5
/5
★★★★★
Large selection of rare kits. Very clear!
Verifizierter Käufer
purchased on 16/04/2023
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5
/5
★★★★★
Friendly and helpful sellers. Fast and safe shipping, super satisfied. Thank you very much
Acquirente Verificato
purchased on 20/05/2023
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5
/5
★★★★★
Super
Verifizierter Käufer
purchased on 27/04/2023
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5
/5
★★★★★
Good prices, promotions and product availability
Verifizierter Käufer
purchased on 20/05/2023
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5
/5
★★★★★
Very well stocked of any type of model you want to order. The ordering process went well and the package tracking is very well managed.
Acquirente Verificato
purchased on 14/05/2023
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1
/5
★☆☆☆☆
Very bad evaluation, products arrived open, one product missing, lack of customer service, below are the dates and events that happened: 16/05 placed the order, the products were listed as available on the site 22/05 after a reminder, they indicate to me that the order has not been processed because one product is missing and they tell me that it is in restock and I can wait. After not even 10 minutes they tell me that the order will only be partially filled because they will not restock it. I accept but ask for a refund on PayPal for the missing product, in the meantime I notice the different negative evaluations and at 5:16 pm of the same day I request the cancellation of the order. 23/05 as soon as they open they tell me that the order is not cancelable(which is not true because the order is being processed and has not yet been delivered to the French post office) in the meantime to the requests for the refund they tell me that I can at most return the product and request a refund, but not the shipping costs, among other things the return costs are also my responsibility.
25/05 the order is started to process by the French post office(after I reported these delays to PayPal) 29/05 the order arrives packed at best(badly), the products are opened and not sealed in cellophane, which would have been impossible for me to make the return because the gentlemen of 1001hobbies want the product packed and sealed...
31/05 thanks to the help of PayPal I manage to get the partial refund that I had asked for.If you buy from them do not use the card or transfer, use PayPal to which go 5 stars for assistance against these pseudo sellers.Absolutely negative experience, I have already reported the fact to the play associations to which I belong, I think we will not use them again.
Acquirente Verificato
purchased on 16/05/2023
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Answer from 1001hobbies
Hello, thank you for your message, which is very important to us. I see that the situation has been less than optimal, but I would like to draw your attention to several points: - the fact that we do not use cellophane is a conscious choice to avoid adding unnecessary plastic to the environment. In 95% of cases, the cardboard we use is more than enough to adequately protect the boxes. However, we will forward the information to our warehouse, but please remember that you can send us photos to verify the condition of the boxes upon arrival to [email protected] if this is an issue. - I can confirm that the package was prepared on 05/23/2023 at 07:08:51, well before our store opened. Unfortunately, it is not possible to cancel an order once this status has been set, and I am very sorry for this. In any case, I understand your dissatisfaction. I wish you a good day.
4
/5
★★★★☆
Great service, fast and good packaging, my thanks.
Geverifieerde Koper
purchased on 25/04/2023
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