4.2/5
★★★★☆
based on 37924 reviews published

Latest customer reviews

5 /5
★★★★★

Easy navigation, good delivery times

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Acheteur Vérifié
purchased on 21/01/2023
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5 /5
★★★★★

Good service and fast delivery. Thank you

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Comprador Verificado
purchased on 19/01/2023
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5 /5
★★★★★

Fast service. Product as expected

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Acheteur Vérifié
purchased on 24/01/2023
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5 /5
★★★★★

Perfect delivery and material arrived on time

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Acquirente Verificato
purchased on 28/12/2022
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5 /5
★★★★★

From order to delivery, impeccable follow-up, parcel arrived at destination in very good condition. I will come back to you.

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Acheteur Vérifié
purchased on 30/12/2022
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4 /5
★★★★☆

Package conforms to order and delivered on time

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Acheteur Vérifié
purchased on 16/01/2023
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5 /5
★★★★★

EXCELLENT SERVICE AND FOLLOW-UP ON THE SHIPMENT OF THE PURCHASED PRODUCT

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Comprador Verificado
purchased on 17/01/2023
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5 /5
★★★★★

The first time I ordered on this site I was surprised by the speed of delivery time top nothing to say to stay at this level

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Acheteur Vérifié
purchased on 02/01/2023
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5 /5
★★★★★

Fast efficient

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Acheteur Vérifié
purchased on 20/01/2023
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2 /5
★★☆☆☆

Do not take into account the mails and do not answer.

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Acheteur Vérifié
purchased on 31/12/2022
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Answer from 1001hobbies
Hello, we're really sorry, but our customer service team is available Monday to Friday from 10am to 1pm and from 2pm to 5pm. It sometimes happens that when we reply to automatic e-mails, we don't receive our customers' e-mails. The safest way to reach us is to send an e-mail to [email protected]. Have a nice day.
5 /5
★★★★★

Fast and very satisfied with their service

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Verifizierter Käufer
purchased on 21/01/2023
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5 /5
★★★★★

Thank you!

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Acheteur Vérifié
purchased on 27/12/2022
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5 /5
★★★★★

Superb figurine impeccable delivery

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Acheteur Vérifié
purchased on 30/12/2022
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4 /5
★★★★☆

GOOD, NOTHING TO SAY

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Acheteur Vérifié
purchased on 21/01/2023
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4 /5
★★★★☆

I haven't used it yet!

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Acheteur Vérifié
purchased on 21/01/2023
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5 /5
★★★★★

Fast and careful delivery. Item available immediately. Very good service and order tracking. I recommend this site

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Acheteur Vérifié
purchased on 22/01/2023
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5 /5
★★★★★

Perfect! Very fast, very precise.thanks a lot!

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Verifizierter Käufer
purchased on 22/01/2023
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5 /5
★★★★★

Perfect, both parts and assembly instructions

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Comprador Verificado
purchased on 30/12/2022
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5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 08/01/2023
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4 /5
★★★★☆

1234

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Comprador Verificado
purchased on 14/01/2023
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4 /5
★★★★☆

Through no fault of your own the material arrived late. I would like to point out that in any case in my opinion you are a very serious company

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Acquirente Verificato
purchased on 04/01/2023
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1 /5
★☆☆☆☆

Very bad, I already sent them the message indicating that I had not received one of the items and I asked them to proceed to redeem it for a voucher as they had done with two items that finally could not servire either. I copy you the forwarded in which contains the reference of the missing item and that as of today I no longer need.Good morning, I just received the package and in it I am missing: Avro Lancaster Dambuster B. III (exterior) (designed to be farming with Airfix kits) Part number : MXSM72205. Quantity : 1, 19,69 €, Total : 19,69 € I have seen that if I have redeemed a voucher for the items Reference : QB72467 and Reference : AMMO-1011. I would be grateful if you could proceed in the same way with the item that you have not sent me.Regards, TolO Corró.

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Comprador Verificado
purchased on 12/12/2022
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Answer from 1001hobbies
Hi, thank you for your message, which is very important to us as part of our continuous efforts to improve our services. I have just informed customer service to give you a voucher instead of the missing model. I am very sorry for this situation and wish you a good day.
4 /5
★★★★☆

Complaints well taken into account, completely satisfied with the fast and careful delivery.

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Acheteur Vérifié
purchased on 20/01/2023
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5 /5
★★★★★

1001 Hobbies had the items in stock which I needed. Once the items were shipped, the delivery time was very quick since the items were being shipped from overseas.

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Verified Buyer
purchased on 28/12/2022
5 /5
★★★★★

I still think that this is a very professional company with an impeccable management. It is very commendable that they continue to work with Ukrainian companies despite the war and that I can enjoy models made in Kiev itself!

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Comprador Verificado
purchased on 03/01/2023
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4 /5
★★★★☆

Reasonable price. One of the only suppliers of the item I wanted. Good communication. Regular updates on shipping.

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Verified Buyer
purchased on 16/01/2023
4 /5
★★★★☆

Fast, efficient and well-protected parcel. Would recommend. 1 star less because there is a mistake in the article. I had ordered brown model paint, but received gold.

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Acheteur Vérifié
purchased on 16/01/2023
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2 /5
★★☆☆☆

I have not received full order and know nothing about undelivered items. The information is missing.

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Acquirente Verificato
purchased on 29/12/2022
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Answer from 1001hobbies
Hello, thank you for your message. We are very sorry about the situation. Could you please email [email protected] to let us know what items are missing? Thank you very much.
4 /5
★★★★☆

Nothing to report on the site.

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Acheteur Vérifié
purchased on 28/12/2022
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5 /5
★★★★★

Not happy with the delivery costs. 30 euros em France 38 fr.s em Switzerland too expensive doudou

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Acheteur Vérifié
purchased on 18/01/2023
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5 /5
★★★★★

Prrecise, punctual, excellent packaging

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Acquirente Verificato
purchased on 05/12/2022
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4 /5
★★★★☆

Everything is fine. Fast service. Good product quality.

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Comprador Verificado
purchased on 04/01/2023
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5 /5
★★★★★

Order received product quality low

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Acheteur Vérifié
purchased on 10/01/2023
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2 /5
★★☆☆☆

They took longer than they said they would

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Comprador Verificado
purchased on 07/12/2022
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Answer from 1001hobbies
Dear customer Thank you for your comments. We would like to emphasize that customer satisfaction is our priority. Therefore, your feedback is very important to us and we take it very seriously. We are sorry if the delivery time has been longer than expected: it is true that during the Christmas period, the delivery time may be longer, depending on the chosen delivery method (in this case, the economic method). Thank you for your trust in 1001Hobbies.
1 /5
★☆☆☆☆

Order never arrived and not even refunded

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Acquirente Verificato
purchased on 08/01/2023
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Answer from 1001hobbies
Hello, thank you for your message. We are very sorry for the situation. With the low-cost delivery method and no tracking, unfortunately the package may take up to a month to arrive. Can you email us at [email protected] at the end of next week if the package has not arrived yet? We will then send you a new one.
3 /5
★★★☆☆

I received the whole thing but in the assembly box of the model airplane I found the decals partly compromised i.e. they were used and then put back in the plastic package maybe it is not up to you but I think it is detrimental to your image

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Acquirente Verificato
purchased on 23/12/2022
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5 /5
★★★★★

Problem-free processing . Very good !

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Verifizierter Käufer
purchased on 30/12/2022
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1 /5
★☆☆☆☆

My order was delayed, then when I received it most of the labels were damaged or ripped off my items. Sent a note to customer service and they did nothing. I won't ever shop with you again.

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Verified Buyer
purchased on 14/12/2022
Answer from 1001hobbies
Hello, thank you for your very important message to us. We are taking it into account to improve our services. We are sorry for the state in which the products arrived, this is beyond our control. As indicated by our customer service, the label problem does not affect the effectiveness of the product. However, we can offer you a 5€ gift voucher to use on your next order with the code SAVCOM5. Have a nice day
5 /5
★★★★★

Very fast in express delivery.

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Comprador Verificado
purchased on 31/12/2022
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5 /5
★★★★★

Clear site with very many choices for modeling.

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Geverifieerde Koper
purchased on 17/01/2023
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