/5
★★★★☆
based on 37272 reviews published
★★★★☆
based on 37272 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
One model was broken, and I had to pay import duty !!!
Verified Buyer
purchased on 02/03/2022
1
/5
★☆☆☆☆
I never received the product and after repeated E-mails also did not get the money back. Am very dissatisfied. Don't know if I will ever get my money back.
Geverifieerde Koper
purchased on 14/01/2022
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1
/5
★☆☆☆☆
Third attempt! Shortly after ordering, I canceled the order by e-mail. Three weeks later, the parcel arrived anyway. I sent it back at my own expense. So far I have not received any money.
Verifizierter Käufer
purchased on 29/01/2022
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1
/5
★☆☆☆☆
Dishonest and unreliable company. website co.uk. Unfortunately, this is misinformation because the shipment is from France, the seller does not provide the actual cost of the purchase, I had to pay over £ 45 customs duty. they do not respond to sent emails.
Verified Buyer
purchased on 04/03/2022
1
/5
★☆☆☆☆
I express my disappointment concerning order UD8IBUARU.
That order consisted of two kits: - SMER kit - Fiat CR.32 - Flying Machine kit - Paggio P108 Now, while the SMER kit arrived exact, the Flying Machines kit arrived incorrect tispect to what was published in your online catalog.
In fact instead of the kit, a transparent envelope arrived with a card inside with a picture of in airplane, moreover not even related to the Piaggio p108.
Big disappointment!
The fact that the envelope had a label with a bar code and P108 written on it, I think it was an oversight during storage, at least this I want to believe!!!
I voiced this complaint of mine already by email because I could not find a way to do it on your site.
But no acknowledgement or response.
I would appreciate being able to return the wrong merchandise, and maybe purchase something different.
Ps: I realized, unfortunately after the purchase and after the email complaint, that already another user had been risetvato the same treatment.
Acquirente Verificato
purchased on 21/02/2022
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1
/5
★☆☆☆☆
I AM STILL WAITING FOR MY ORDER PLACED ON 09/02......
Acheteur Vérifié
purchased on 03/03/2022
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1
/5
★☆☆☆☆
Too small and not at all practical to assemble
Acheteur Vérifié
purchased on 14/02/2022
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1
/5
★☆☆☆☆
So I ordered a hg kshatriya and received the wrong item a entry grade gundam (for like a quarter of the price) and sent an email to them but all I got back was send us it back this is unacceptable I request that u send out the correct item or if you can do that a full refund this is terrible 1 of worst sites ever I feel like you have treated me like a mug plus when I tried to call you r always close if u can get back to me asap so we can resolve this problem
Verified Buyer
purchased on 26/02/2022
1
/5
★☆☆☆☆
Lousy experience. Despite repeated requests to stop sending me Spam from your company, they continue to do so.
Comprador Verificado
purchased on 28/01/2022
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1
/5
★☆☆☆☆
Wrong product delivered after 4 weeks delivery time
Verifizierter Käufer
purchased on 18/01/2022
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1
/5
★☆☆☆☆
What a lack of professionalism! After returning a product, the site clearly shows that the refund request has been taken into account, but it's now been over a month that, despite several reminders, I haven't seen a thing... My future purchases on this site are compromised, too bad!
Acheteur Vérifié
purchased on 20/01/2022
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1
/5
★☆☆☆☆
Never again
Verifizierter Käufer
purchased on 25/02/2022
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1
/5
★☆☆☆☆
Nil! delivery, customer service ... nil!
Acheteur Vérifié
purchased on 15/02/2022
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1
/5
★☆☆☆☆
The TAMIYA X50 color on your website does not correspond to reality. I wanted a light blue color and what I got is a dark blue color. I consider myself deceived because if I had known this I would have ordered a lighter color.
Comprador Verificado
purchased on 17/02/2022
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1
/5
★☆☆☆☆
Order spent almost 2 weeks in "processing" and then delivery was also delayed.
Geverifieerde Koper
purchased on 11/02/2022
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1
/5
★☆☆☆☆
Defective product delivered late...
Acheteur Vérifié
purchased on 20/01/2022
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1
/5
★☆☆☆☆
More than unpleasant experience. We are literally taken for fools by the people in charge (who, by the way, lie to us in their rare communication emails).
Acheteur Vérifié
purchased on 31/01/2022
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1
/5
★☆☆☆☆
Despite requesting that they stop sending me messages on a daily basis, they continue to do so. They don't care about the consumer protection law.
Comprador Verificado
purchased on 28/01/2022
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1
/5
★☆☆☆☆
The first shipment was incomplete. After the package was returned, the second shipment was again incomplete.
Acheteur Vérifié
purchased on 16/02/2022
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1
/5
★☆☆☆☆
Totally useless company, dont dispatch order when they state. Rude customer services when asked for help. Would never order from them again.
Verified Buyer
purchased on 18/01/2022
1
/5
★☆☆☆☆
I did not receive the item--how could I express myself with a 5-star opinion?
Acquirente Verificato
purchased on 09/02/2022
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1
/5
★☆☆☆☆
I placed an order on January 26th and it still hasn't been delivered: as this store doesn't have any stock, I have to wait for the goodwill of the suppliers. If I had known that my items weren't in stock, I would never have placed an order. Be nice, next time, specify it on your site. I won't give you too much positive publicity on it.
Acheteur Vérifié
purchased on 30/01/2022
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1
/5
★☆☆☆☆
I tried to buy 40 meters of oracal. I have not been offered a solution, only automatic emails. In the end I had to buy 3x10 meters with 3 different prices in three different shipments and spread over a month. The rest I have chosen to buy it in another store.
Comprador Verificado
purchased on 20/01/2022
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1
/5
★☆☆☆☆
Extremely complicated communication Very clumsy and poorly organized salesperson.
Acheteur Vérifié
purchased on 01/02/2022
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1
/5
★☆☆☆☆
Site that doesn't have the products advertised, resulting in never-ending restocking, middle-age delivery times. To be avoided, refuses to refund even though the order has been cancelled.
Acheteur Vérifié
purchased on 10/02/2022
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1
/5
★☆☆☆☆
AS OF TODAY I AM STILL WAITING FOR REFUND OF AN ORDER(items missing from stock) FROM 12/14/21.
Acquirente Verificato
purchased on 14/12/2021
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1
/5
★☆☆☆☆
Almost a month to get the goods, unacceptable
Acquirente Verificato
purchased on 19/01/2022
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1
/5
★☆☆☆☆
The product i bought was broken. They will only refund shipping and won’t replace the item so i am stuck with it.
Verified Buyer
purchased on 23/01/2022
1
/5
★☆☆☆☆
Delivery within 48 hours !!!! ??? Delivered 13 days after ordering! This gave me time to compare prices on this order €25 difference without going through Ebay or Amazon!
Acheteur Vérifié
purchased on 03/02/2022
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1
/5
★☆☆☆☆
The delivery did not correspond to the order, 2 more times, after 1 first complaint...a priori it would be the supplier's fault...but obviously there is no CTRL of quality before delivery in this commercial company...a shame!!!!
Acheteur Vérifié
purchased on 11/02/2022
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