Reviews 1001hobbies

Must pay in advance, but if a part is not delivered then you get a credit. you should be able to choose an alternative. choose and alternative item then again shipping costs. not very customer friendly

Long wait time to ship. Spoiled by Sprue Bros and Squadron

The model graff Zeppelin is rediculously expensive at over £60.00. It is also very badly finished- sprue everywhere and the parts are poorly finished. I would have returned this if the supplier was in the U.K. extremely disappointing

Still have not received my order of 1/24 scale decals

The package came completely opened

The site itself is well designed and shipping is relatively quick. Ordered on 21.01. and delivered on 25.01. Can't complain about that. Unfortunately the battery was/is defective. Since then, extra forms have been filled out by 1001 Hobbies, photos have been taken and over 5 emails have been sent, but so far we have been put off with the fact that the dealer has not yet replied. This is really unacceptable...

Funko pop items arrived damaged and customer service not responding.

Hello, I received the order, the airbrush I ordered is great but the 2nd item (swastika decal) is not the right one.

The panel of products online is not updated, some products are not available...

Dear, regarding the shipment, only the Yamato ship and these 3 airplanes arrived, but the F4U-Corsair from Tamiya was missing. And I have had no response from you in this case, for partial shipment.

24/1/23 ordered, now 27/2 still haven't received anything. Ridiculous!

Products easy to find and easy to order

The Swiss Me 109 has not been delivered. I am waiting for a reply on how to change the product. thank you.

All-plastic, pre-painted model

As mentioned in my previous calls and emails, the package did not contain the items ordered. I am now returning the package and I expect you to send my order with the correct items as soon as possible so that I can finalize my diorama and give it as a gift to a friend.

The order was delayed and arrived incomplete. I have complained and have not received a reply, nor an explanation.

Good selection Long delivery time Delivery costs

Delivery really long and without news except for the fact that my package arrived ...

14 days waiting for the order, was still long for the overuge everything was perfect

Fast delivery

I ordered 8 items. But unfortunately 2 were missing. I sent an email but no answer.

Order delivery too long, almost 2 weeks for express delivery !!!!

The order was neatly taken care of, delivered on time but the contents were disappointing, the color blue I requested was not included and the kit, was fragile.

Satisfied with the order However a product was missing the order was blocked If we had not asked for information it would still be waiting for the missing product We would have liked you to warn us of this problem of knowledge to avoid receiving the order later than announced.

I did receive the paints you forgot to send me with my order but the extra tube of glue I ordered for 5.99€ is still missing. Thank you for your understanding.

Order for a propeller received, correct delivery time, but poor packaging, the ends of the propeller were chipped, too bad

The grade responds to the lack of accurate information about the timing of the shipment both at the time of ordering and in the days following, and also to the difficulty of talking to someone. In the copy of the order sent there is no reference either about shipping or who to contact.

Article present on the site but in reality not!!!

Order of 4 boxes on 30/11/2023 received on 05/02/2024: 2 boxes .... more than 2 months of delivery for 50% of the order - very variable customer service of the incompetent who refers me to his superior why? moreover not of recall ... on the other hand a lady "laure" which is décarcasse to remedy all the problems (it is for her that I put the 2nd etoile) the negative: your problems of approvals and your high prices the positive: choice important and convivial site good day

Bought decals as they were advertised to include Omani airforce, received package with decals for KSA and others, no Omani insignia. Considering the cost and time waited this is very poor and does not match the advertised goods. Also drives from France. Rubbish.

Nothing special to report about the site. On the other hand, delivery took too long.

Nice products but very very slow express shipping unacceptable ... I will buy somewhere else

Delivery package quality poor! Box arrived, squashed, creased with a big dent in the side!

I find the price of shipping expensive and slow and it took me 18 days.

Too long waiting for my order and multiple requests for information from me on this subject But each time response to my requests.

Problems arose with my order. I had no confirmation of my order or payment. Eventually I contacted the. They gave me a date but there was still no delivery. Item finally delivered from France….enormous cardboard box, tiny item.

The order went all the way but after a phone call from my it did work out.

Arrived slightly damaged because it hadn't been packaged properly and got squashed in the post.

lead times and products

The sable brush arrived unprotected so the bristles are bent or broken i can't use it, despite an email i still have no answer