/5
★★★★☆
based on 36826 reviews published
★★★★☆
based on 36826 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Still nothing received and did pay..... Looks a bit like fraud.....
Geverifieerde Koper
purchased on 29/12/2021
Translated review
1
/5
★☆☆☆☆
Items advertised as available at time of order and then out of stock. Do not keep informed. Not very responsive to emails. When the order finally arrived, one item was missing. I had to file a claim to get a reply telling me I would be reimbursed because the item was unavailable. If I hadn't complained, I wonder if I would have had a refund, which to this day hasn't happened! They were gifts for Christmas... I will never order from this site again.
Acheteur Vérifié
purchased on 05/12/2021
Translated review
1
/5
★☆☆☆☆
I have NOT received my order yet and it has been a month since it was shipped, when will it arrive? I have sent emails asking for an explanation, replied despite this survey and no one has contacted me Can you give me an explanation Thank you.
Comprador Verificado
purchased on 17/12/2021
Translated review
1
/5
★☆☆☆☆
Order never received
Geverifieerde Koper
purchased on 03/10/2021
Translated review
1
/5
★☆☆☆☆
Not a very serious company.
Comprador Verificado
purchased on 24/12/2021
Translated review
1
/5
★☆☆☆☆
No communication during order process, nobody returning emails whilst trying to contact customer services. Be careful of measurements for things on the site aswel as I bought the wife a purse after reading the measurements and it ended up been a good 3cm bigger than stated.
Verified Buyer
purchased on 30/12/2021
1
/5
★☆☆☆☆
My set never arrived, I am now really disappointed in this store
Geverifieerde Koper
purchased on 27/11/2021
Translated review
1
/5
★☆☆☆☆
Order made on 5/01 and still not received. The site does not respond to email or phone. This is my first order and certainly my last.
Acheteur Vérifié
purchased on 05/01/2022
Translated review
1
/5
★☆☆☆☆
I ordered 11 jars of model paint, paid and received only 2 jars!!!
After trying to get in touch on the phone with the lines still busy, I sent an e-mail to which I hope to get an answer...
Acheteur Vérifié
purchased on 16/01/2022
Translated review
1
/5
★☆☆☆☆
My shipment was lost and after 8 messages and 45 days they have informed me that they will refund my money.
Comprador Verificado
purchased on 06/12/2021
Translated review
1
/5
★☆☆☆☆
Ordered early December, still nothing received
Acheteur Vérifié
purchased on 09/12/2021
Translated review
1
/5
★☆☆☆☆
Order never received, no one answers emails or phone calls.
Acheteur Vérifié
purchased on 09/12/2021
Translated review
1
/5
★☆☆☆☆
I placed an order, which I have received, only to discover that I was debited 3 times, for the same order. My bank is sorting this out but because of this experience I very much doubt that I will be placing a order again with you.
Verified Buyer
purchased on 05/01/2022
1
/5
★☆☆☆☆
Disastrous an order which on the site is announced delivered in the 15/20 day and as soon as one goes to see the site 10/15day for later the product is shifted of as many day result the gift which I was to make was not received with temp, one said to me that finally the product would never arrive at the store or in X months (there were two games dungeon dragon) I had to cancel my order.... Very disappointed
Acheteur Vérifié
purchased on 06/09/2021
Translated review
1
/5
★☆☆☆☆
Not at all satisfied. You place the order, they don't inform you that they don't have it in stock, you pay 13€ for shipping and it takes 30 days for the package to arrive. What a pity.
Comprador Verificado
purchased on 24/12/2021
Translated review
1
/5
★☆☆☆☆
Had to wait a long time for order. 9jan and 10 Jan ordered and 21 Jan within I find very long
Geverifieerde Koper
purchased on 09/01/2022
Translated review
1
/5
★☆☆☆☆
I did not receive my order in full on January 10, 2022. On January 14, 2022, I made a sworn statement that I had not received my order in full. I also enclosed a copy of my order, specifying the missing products. To date, Friday 21 January 2022, I have still not received all my products. As a 1001 HOBBIES customer, this is the first time this has happened. I hope to receive the remainder of my order very soon.
Acheteur Vérifié
purchased on 10/01/2022
Translated review
1
/5
★☆☆☆☆
Never again.
Verifizierter Käufer
purchased on 29/12/2021
Translated review
1
/5
★☆☆☆☆
Two things pre-ordered. One for the beginning of December, the other for August this year. When the first item was marked as available in the store and nothing happened, I sent a support request asking if the goods would only be delivered when the second item was also available. I got the answer that they were sorry, the first item was no longer available. Six weeks later, it is still in the store as immediately available. At least the cancellation of the order went smoothly, even if it took a long time.
Verifizierter Käufer
purchased on 19/11/2021
Translated review
1
/5
★☆☆☆☆
Fast delivery in 48H, it's been more than 10 days since I ordered for the first time from them and unfortunately nothing received, the payment was debited in 48H however, big disappointment.
Acheteur Vérifié
purchased on 09/01/2022
Translated review
1
/5
★☆☆☆☆
Order dated November 21 still undelivered and no response to my requests.
Acheteur Vérifié
purchased on 21/11/2021
Translated review
1
/5
★☆☆☆☆
I placed an order in December, which said that it would be at home in 6-7 days and after spending those days waiting for a month, in the end I gave up waiting because they do not even know when it will arrive. I am waiting for a refund
Comprador Verificado
purchased on 24/12/2021
Translated review
1
/5
★☆☆☆☆
Very bad shipping time
Acquirente Verificato
purchased on 07/12/2021
Translated review
1
/5
★☆☆☆☆
As efficient as ever... thank you
Acheteur Vérifié
purchased on 13/12/2021
Translated review
1
/5
★☆☆☆☆
Order still not received!!! No explanation and no idea when I might finally receive my items.
Acheteur Vérifié
purchased on 04/01/2022
Translated review
1
/5
★☆☆☆☆
The order was not placed on the 17th but on the 7th, and was not processed until the 17th.
Acheteur Vérifié
purchased on 17/11/2021
Translated review
1
/5
★☆☆☆☆
Non-functional products
Acheteur Vérifié
purchased on 14/09/2021
Translated review
1
/5
★☆☆☆☆
Today 20. 1. 22 more than one month after order . still not done !!! no concrete answers to direct mails about the situation !!! instead constant advertising mails !!!! extremely annoying !!!!! eder kh
Verifizierter Käufer
purchased on 20/12/2021
Translated review
1
/5
★☆☆☆☆
Nothing received and no explanation. AVOID is my advice
Verified Buyer
purchased on 29/09/2021
1
/5
★☆☆☆☆
Ordered product well before the holidays. Product was supposed to be delivered within a few days. Sent an email after a few days, then found the product was not available and could take weeks. Just before the holidays this was a big problem. Fortunately I could succeed at another webshop, but I will not order here again.
Geverifieerde Koper
purchased on 20/11/2021
Translated review