4.2/5
★★★★☆
based on 37030 reviews published

Latest positive customer reviews

4 /5
★★★★☆
I'm satisfied with the information on order preparation and the progress of the whole system. I don't have to go looking for information, it just arrives. Bravo .
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Jean Francois D.
purchased on 03/01/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5 /5
★★★★★
It's rare that I don't find the product I'm looking for.
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François-xavier R.
purchased on 21/12/2024
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5 /5
★★★★★
Package received quickly and in good condition
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Valérie C.
purchased on 01/02/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5 /5
★★★★★
Excellent site of models with very interesting prices fast delivery I recommend it to all the model makers
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Bruno R.
purchased on 31/01/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5 /5
★★★★★
All around top, gladly again
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Franz M.
purchased on 28/01/2025
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★
Very good, impeccable service, careful and attentive. I recommend it!
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Patrick I.
purchased on 02/02/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5 /5
★★★★★
Four stars
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Dario C.
purchased on 23/12/2024
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
5 /5
★★★★★
Very satisfied with my purchase.
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Philippe H.
purchased on 31/01/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5 /5
★★★★★
Very satisfied, received quickly
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Nicolas V.
purchased on 10/01/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5 /5
★★★★★
Everything went really well. Gladly again
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Florian F.
purchased on 08/01/2025
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★
Very satisfied
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Jean D.
purchased on 11/01/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
5 /5
★★★★★
Satisfied with everything from the range of products to the price and fast delivery.
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Paul S.
purchased on 25/01/2025
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Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
5 /5
★★★★★
Thank you!
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Petr A.
purchased on 26/01/2025
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Answer from 1001hobbies
With pleasure! To you! See you next time!
5 /5
★★★★★
Ordering went smoothly. Several payment options. Also possible to pay in 3 times. Delivery took a little longer but I knew in advance and the product was worth the wait. Product is as shown. So satisfied.
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Stefan T.
purchased on 21/01/2025
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Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
5 /5
★★★★★
Easy quick compliant
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Michel S.
purchased on 08/01/2025
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
4 /5
★★★★☆
Item arrived in excellent condition, in reasonable time and active and efficient customer service!
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Davide D.
purchased on 06/01/2025
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
4 /5
★★★★☆
Took a little too long to receive the order well delivered and well packaged
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Desire L.
purchased on 17/01/2025
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Answer from 1001hobbies
Hello, Thank you for posting your review. We thank you for contacting customer service. We will get back to you as soon as possible. We regret this incident and apologize to you.
Thank you for your understanding, Sincerely, 1001hobbies customer service.
4 /5
★★★★☆
Precise and punctual.
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Roberto G.
purchased on 02/01/2025
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Answer from 1001hobbies
Dear Customer Thank you for your comment! We would like to emphasize that customer satisfaction is our priority. Your feedback is therefore very important to us and we take it very seriously! Thank you for your trust in 1001Hobbies
4 /5
★★★★☆
Everything in order, delivery perhaps a little too long.
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Walter H.
purchased on 18/01/2025
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
4 /5
★★★★☆
All good although the model box was broken on the outside (not the shipping box) and taped with tape. The internal contents were intact.
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José Miguel O.
purchased on 23/01/2025
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Answer from 1001hobbies
Thank you for your comment. We're sorry to hear that the model box arrived damaged, but we're glad to hear that the contents were in perfect condition. We will work to improve the packaging to avoid these issues in the future and hope to see you soon for another purchase!
5 /5
★★★★★
Very good
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Christophe A.
purchased on 20/11/2024
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Answer from 1001hobbies
Hello, Thank you for your comment. We apologize for the inconvenience, but please understand that this type of incident is not representative of the service and quality we offer. We invite you to send us an e-mail to [email protected] or to contact customer service using the form in your customer account. Good day 1001hobbies customer service.
4 /5
★★★★☆
Delivery was announced after 2 working days, i.e. Monday 03 Feb. I was absent on Saturday morning 1st February. When I returned in the afternoon, I was surprised to find my order... thrown over the 2.20 metre high wall!... No damage to the parcel, but a phone call could have made delivery easier and safer!...
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Philippe G.
purchased on 30/01/2025
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Answer from 1001hobbies
Thank you for taking the time to share your experience. We fully understand your dissatisfaction with the way the delivery was made. This is not the norm and we will pass on your comment to the relevant departments to ensure this does not happen again. We appreciate your feedback and remain available for any further questions. Have a nice day!
5 /5
★★★★★
Item conforms to description, well protected (model), and shipped quickly.
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Régis A.
purchased on 27/01/2025
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Answer from 1001hobbies
Thank you for your positive feedback! We're delighted that the item met your expectations and that it was well protected. See you soon for new orders!
5 /5
★★★★★
Fast delivery, good quality
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Cheyenne W.
purchased on 20/01/2025
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★
E-mails sent to inform sender of choice of delivery service, arrival of parcel at delivery service, vehicle put in place for delivery, parcel delivered. Items ordered meeting expectations
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Bernard S.
purchased on 23/01/2025
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Answer from 1001hobbies
Thank you very much for your feedback! We are pleased that the items corresponded to your expectations and that the delivery tracking was clear and complete. We do our utmost to offer you a quality service. We hope to see you soon!
5 /5
★★★★★
THE ONLY COMMENT IS A BOUT THE STICKY LABELS YOU PUT ON THE LITTLE PAINT BOTTLES, THEY OBSTRUCT AND COVER UP THE TYPE OF NUMBER PAINT IN THE BOTTLES
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John S.
purchased on 24/01/2025
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Answer from 1001hobbies
Thank you for your feedback! We appreciate you pointing that out. We will take note of your comment about the sticky labels on the paint bottles and aim to improve the placement to ensure the paint numbers remain visible. Your input is invaluable in helping us enhance our service!
4 /5
★★★★☆
The packaging unfortunately arrived a little dirty, but otherwise everything was fine. I only found the website a little uncertain at the beginning but it turned out differently.
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Luisa B.
purchased on 19/01/2025
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Answer from 1001hobbies
Hello, we would like to thank you for your very positive comment. It is very important to us. We would like to thank you again. @bald on our website, The customer service
5 /5
★★★★★
Delivery even faster than expected! Perfect condition....
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Olivier P.
purchased on 25/01/2025
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Answer from 1001hobbies
Thanks for the great feedback! We're delighted that delivery was even quicker than expected and that the parcel arrived in perfect condition. See you soon for another order!
4 /5
★★★★☆
No problems with my order but disappointed with the delivery
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Antoinette L.
purchased on 27/01/2025
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Answer from 1001hobbies
Thank you for your feedback. We are pleased that your order was compliant, but we are sorry that the delivery did not meet your expectations. Please feel free to share more details if you would like us to look into this further. Have a nice day!
5 /5
★★★★★
IS A RESPONSIBLE COMPANY
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Jose Benito M.
purchased on 15/01/2025
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Answer from 1001hobbies
Thank you very much for your comment! We are proud to know that you consider us a responsible company. We will continue to work to offer you the best service.