/5
★★★★☆
based on 36826 reviews published
★★★★☆
based on 36826 reviews published
Latest negative customer reviews
1
/5
★☆☆☆☆
Order placed on 19/12/2021 delivery expected on 27/12/2021 max. On the order tracking, it is still not prepared (17/01/2022), I canceled and normally I should be refunded. Site to avoid, or else order 1 year in advance to be delivered for next Christmas. I ordered on another site on 17/01/2022 and delivery was made on 19/01/2022.
Acheteur Vérifié
purchased on 19/12/2021
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1
/5
★☆☆☆☆
Over a month to wait for a delivery and no news...
Acheteur Vérifié
purchased on 17/12/2021
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1
/5
★☆☆☆☆
The product takes as long as if it came from Australia by ship.
Comprador Verificado
purchased on 26/12/2021
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1
/5
★☆☆☆☆
Product not delivered and still not refunded!
Acheteur Vérifié
purchased on 23/11/2021
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1
/5
★☆☆☆☆
Said it was in stock but wasnt. Didnt tell me till too late to order elsewhere for christmas. Rubbish service. Did get a refund though
Acheteur Vérifié
purchased on 09/12/2021
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1
/5
★☆☆☆☆
Nothing received!
Acheteur Vérifié
purchased on 29/11/2021
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1
/5
★☆☆☆☆
Nothing received.
Acheteur Vérifié
purchased on 29/11/2021
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1
/5
★☆☆☆☆
Not at all satisfied. Christmas gift not received so order cancelled in early January and still not refunded!
Acheteur Vérifié
purchased on 02/12/2021
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1
/5
★☆☆☆☆
Order not delivered after more than one month of waiting. No communication. Refund requested from PayPal.
Acheteur Vérifié
purchased on 30/12/2021
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1
/5
★☆☆☆☆
Ordered on December 1 for a Christmas present and delivered yesterday, January 19! All said and done, I won't be going through this site again.
Acheteur Vérifié
purchased on 01/12/2021
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1
/5
★☆☆☆☆
Lame. Put products online that they don't have in stock. Avoid at all costs.
Acheteur Vérifié
purchased on 04/01/2022
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1
/5
★☆☆☆☆
Order placed on 10.01 only on available items. One week later no news. After a phone call, the saleswoman told me that there had been some computer problems ... On the other hand, I didn't notice any problems debiting my bank account the day after I placed the order! And to this day I still haven't received anything. A real ad for Amazon this site ...
Acheteur Vérifié
purchased on 10/01/2022
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1
/5
★☆☆☆☆
Ordered on 09.12.21 for Christmas (delivery time promised 3-4 working days) until now 20.01.22 still nothing..... came email that the delivery is delayed because of an article (same scenario as with the other customers)..... Of course canceled after a few emails after New Year's Eve.... Now I'm still waiting for my money... 14 days refund already expired, still nothing.... Simply outrageous
Verifizierter Käufer
purchased on 09/12/2021
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1
/5
★☆☆☆☆
My September order still hasn't arrived, meanwhile it's still a week before February....
Geverifieerde Koper
purchased on 16/09/2021
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1
/5
★☆☆☆☆
I have not received any goods. My money has still not been refunded. After almost 2 months. Never again.
Verifizierter Käufer
purchased on 01/11/2021
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1
/5
★☆☆☆☆
Goods never arrived No reply to emails
Verifizierter Käufer
purchased on 06/01/2022
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1
/5
★☆☆☆☆
I am still waiting for my stuff after 3 weeks. They barely respond to inquiries. Delivery time was 3-5 working days. Now the order has disappeared and they blame PostNL. They will call back today. I am curious. But this is not progressing.
Geverifieerde Koper
purchased on 20/12/2021
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1
/5
★☆☆☆☆
I made a purchase in November. After 15 days I didn't know anything about it, so I looked at Correos. The package had not been sent, although they told me it had. They are liars and scammers. After commenting on social networks, some people contacted me to file a group complaint, they all got scammed. Do not buy here, or you will regret it....
Comprador Verificado
purchased on 27/11/2021
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1
/5
★☆☆☆☆
I still haven't received anything or even a notice
Acquirente Verificato
purchased on 01/01/2022
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1
/5
★☆☆☆☆
Pieces not included
Verified Buyer
purchased on 04/01/2022
1
/5
★☆☆☆☆
THE PARCEL HAS STILL NOT BEEN DELIVERED!!!! I HAVE BEEN WAITING FOR OVER A MONTH!!! I CAN'T TRACK THE SHIPMENT EITHER BECAUSE IT WRONGLY SAYS THAT IT HAS ALREADY BEEN DELIVERED!!! I'LL BE IN TOUCH SOON AND EITHER WANT MY DELIVERY AT LAST OR MY MONEY BACK!!!
Verifizierter Käufer
purchased on 09/12/2021
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1
/5
★☆☆☆☆
I'm only giving this rating because you asked me to by email. I honestly can't understand why, you should rethink your automated processes. I find your methods questionable. You can only order things if you become a member. You list items as in stock that you don't have and only offer a voucher as a replacement. I insisted on a full refund by email and of course I got it because I have every right to get my money back and you know that. Unfortunately, I failed to officially cancel my membership. You are free to officially remove me from your mailing list, you have my permission.
Verifizierter Käufer
purchased on 14/12/2021
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1
/5
★☆☆☆☆
Delivery took way too long.
Geverifieerde Koper
purchased on 27/12/2021
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1
/5
★☆☆☆☆
Ordered x2 Graf Zeppelin and X5 Kilo models, received a box with a dispatch note saying all above enclosed, but actually only x1 Graf Zeppelin and x3 Kilo enclosed. Repeatedly contacted and made this known to 1001hobbies, but days later and still no answer from them to acknowledge let alone deal with problem.
Verified Buyer
purchased on 09/01/2022
1
/5
★☆☆☆☆
I placed an order you took my money then told me the the product was not available and had no refun I feel that I have been cheated and I will never buy from you or recommend you to anyone and I will make my fellings know on social media. What a bad company
Verified Buyer
purchased on 13/12/2021
1
/5
★☆☆☆☆
I am not going to give them any star for the bad management since November 27 I am waiting for my order and nothing, now let's wait how long it takes to return the money, the truth is a shame because we had planned to order several times this year.
Comprador Verificado
purchased on 27/12/2021
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1
/5
★☆☆☆☆
The order did not arrive. They wouldn't pick up the phone. I managed to get in touch and cancel the order. I am still waiting for the money back and the deadline has passed.
Comprador Verificado
purchased on 29/12/2021
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1
/5
★☆☆☆☆
Delivery too late because after the holidays, contrary to the initial indications on the site. Once delivered, incorrect barcode, so impossible for the shopkeeper to find the parcel. He had to check his stock parcel by parcel, an unimaginable waiting time for me and a major inconvenience for the shopkeeper. Very disappointed with this delivery and therefore with your site. I will no longer recommend it.
Acheteur Vérifié
purchased on 15/12/2021
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1
/5
★☆☆☆☆
I never recieved my order
Verified Buyer
purchased on 11/12/2021
1
/5
★☆☆☆☆
Following an order placed on 28/12/2021, the package was delivered without the model. I sent several messages to inform them of the problem, which remains unanswered to this day. In addition, it is impossible to contact them by telephone, as the line is always busy.
Acheteur Vérifié
purchased on 28/12/2021
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