4.2/5
★★★★☆
based on 37274 reviews published

Latest negative customer reviews

1 /5
★☆☆☆☆
I did not receive my order in full on January 10, 2022. On January 14, 2022, I made a sworn statement that I had not received my order in full. I also enclosed a copy of my order, specifying the missing products. To date, Friday 21 January 2022, I have still not received all my products. As a 1001 HOBBIES customer, this is the first time this has happened. I hope to receive the remainder of my order very soon.
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Acheteur Vérifié
purchased on 10/01/2022
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1 /5
★☆☆☆☆
Never again.
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Verifizierter Käufer
purchased on 29/12/2021
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1 /5
★☆☆☆☆
Two things pre-ordered. One for the beginning of December, the other for August this year. When the first item was marked as available in the store and nothing happened, I sent a support request asking if the goods would only be delivered when the second item was also available. I got the answer that they were sorry, the first item was no longer available. Six weeks later, it is still in the store as immediately available. At least the cancellation of the order went smoothly, even if it took a long time.
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Verifizierter Käufer
purchased on 19/11/2021
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1 /5
★☆☆☆☆
Fast delivery in 48H, it's been more than 10 days since I ordered for the first time from them and unfortunately nothing received, the payment was debited in 48H however, big disappointment.
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Acheteur Vérifié
purchased on 09/01/2022
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1 /5
★☆☆☆☆
Order dated November 21 still undelivered and no response to my requests.
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Acheteur Vérifié
purchased on 21/11/2021
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1 /5
★☆☆☆☆
I placed an order in December, which said that it would be at home in 6-7 days and after spending those days waiting for a month, in the end I gave up waiting because they do not even know when it will arrive. I am waiting for a refund
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Comprador Verificado
purchased on 24/12/2021
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1 /5
★☆☆☆☆
Very bad shipping time
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Acquirente Verificato
purchased on 07/12/2021
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1 /5
★☆☆☆☆
As efficient as ever... thank you
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Acheteur Vérifié
purchased on 13/12/2021
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1 /5
★☆☆☆☆
Order still not received!!! No explanation and no idea when I might finally receive my items.
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Acheteur Vérifié
purchased on 04/01/2022
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1 /5
★☆☆☆☆
The order was not placed on the 17th but on the 7th, and was not processed until the 17th.
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Acheteur Vérifié
purchased on 17/11/2021
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1 /5
★☆☆☆☆
Non-functional products
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Acheteur Vérifié
purchased on 14/09/2021
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1 /5
★☆☆☆☆
Today 20. 1. 22 more than one month after order . still not done !!! no concrete answers to direct mails about the situation !!! instead constant advertising mails !!!! extremely annoying !!!!! eder kh
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Verifizierter Käufer
purchased on 20/12/2021
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1 /5
★☆☆☆☆
Nothing received and no explanation. AVOID is my advice
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Verified Buyer
purchased on 29/09/2021
1 /5
★☆☆☆☆
Ordered product well before the holidays. Product was supposed to be delivered within a few days. Sent an email after a few days, then found the product was not available and could take weeks. Just before the holidays this was a big problem. Fortunately I could succeed at another webshop, but I will not order here again.
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Geverifieerde Koper
purchased on 20/11/2021
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1 /5
★☆☆☆☆
Order placed on 19/12/2021 delivery expected on 27/12/2021 max. On the order tracking, it is still not prepared (17/01/2022), I canceled and normally I should be refunded. Site to avoid, or else order 1 year in advance to be delivered for next Christmas. I ordered on another site on 17/01/2022 and delivery was made on 19/01/2022.
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Acheteur Vérifié
purchased on 19/12/2021
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1 /5
★☆☆☆☆
Over a month to wait for a delivery and no news...
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Acheteur Vérifié
purchased on 17/12/2021
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1 /5
★☆☆☆☆
The product takes as long as if it came from Australia by ship.
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Comprador Verificado
purchased on 26/12/2021
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1 /5
★☆☆☆☆
Product not delivered and still not refunded!
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Acheteur Vérifié
purchased on 23/11/2021
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1 /5
★☆☆☆☆
Said it was in stock but wasnt. Didnt tell me till too late to order elsewhere for christmas. Rubbish service. Did get a refund though
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Acheteur Vérifié
purchased on 09/12/2021
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1 /5
★☆☆☆☆
Nothing received!
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Acheteur Vérifié
purchased on 29/11/2021
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1 /5
★☆☆☆☆
Nothing received.
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Acheteur Vérifié
purchased on 29/11/2021
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1 /5
★☆☆☆☆
Not at all satisfied. Christmas gift not received so order cancelled in early January and still not refunded!
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Acheteur Vérifié
purchased on 02/12/2021
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1 /5
★☆☆☆☆
Order not delivered after more than one month of waiting. No communication. Refund requested from PayPal.
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Acheteur Vérifié
purchased on 30/12/2021
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1 /5
★☆☆☆☆
Ordered on December 1 for a Christmas present and delivered yesterday, January 19! All said and done, I won't be going through this site again.
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Acheteur Vérifié
purchased on 01/12/2021
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1 /5
★☆☆☆☆
Lame. Put products online that they don't have in stock. Avoid at all costs.
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Acheteur Vérifié
purchased on 04/01/2022
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1 /5
★☆☆☆☆
Order placed on 10.01 only on available items. One week later no news. After a phone call, the saleswoman told me that there had been some computer problems ... On the other hand, I didn't notice any problems debiting my bank account the day after I placed the order! And to this day I still haven't received anything. A real ad for Amazon this site ...
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Acheteur Vérifié
purchased on 10/01/2022
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1 /5
★☆☆☆☆
Ordered on 09.12.21 for Christmas (delivery time promised 3-4 working days) until now 20.01.22 still nothing..... came email that the delivery is delayed because of an article (same scenario as with the other customers)..... Of course canceled after a few emails after New Year's Eve.... Now I'm still waiting for my money... 14 days refund already expired, still nothing.... Simply outrageous
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Verifizierter Käufer
purchased on 09/12/2021
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1 /5
★☆☆☆☆
My September order still hasn't arrived, meanwhile it's still a week before February....
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Geverifieerde Koper
purchased on 16/09/2021
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1 /5
★☆☆☆☆
I have not received any goods. My money has still not been refunded. After almost 2 months. Never again.
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Verifizierter Käufer
purchased on 01/11/2021
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1 /5
★☆☆☆☆
Goods never arrived No reply to emails
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Verifizierter Käufer
purchased on 06/01/2022
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