Reviews 1001hobbies

Ordered in early November and did not get in until late Dec . Had to contact myself for more info about it.

The model looks nice but there was a referencing error: a letter error in the name of the bike so that the one I received wasn't the one named on the site. As I don't know anything about bikes, I didn't realize it, but it spoiled my gift. I would not recommend

No problems in particular with the delivery and quality of the products, however, stickers were applied to the Tamiya cans that cover the label preventing the product's technical specifications from being read correctly.

It is unfortunate not to be able to make a serious follow-up of the shipment. Likewise the fulfillment of the estimated date of reception. The contact with you is relatively fluid, in one direction. But it does not offer valid answers.

I don't judge the product but the gift wrapping is unspeakable plus the delivery time unacceptable since you charged me extra to have the item to get it after the given date.

Immediate shipment? I received it yesterday the 16th, so it took me 16 days to receive it. That seems like a lot of days to me.

Nothing wrong with it! But...bought three boxes of unknown brand Roden. Very bad...even with fine pliers parts break off, lots of flash( leftover plastic) bad fitting( lots of putty work) even the decals break and hardly stay on. Quickly looked at the other two boxes, looks the same. Reds is not recommended.

As a former customer, I'm happy with the delivery of the colors: desert yellow matte, dark earth matte, army green matte, airplane blue matte, which correspond to my expectations. As for the rest of the order, see the aluminium section. Thank you for resolving this problem quickly. SIMOS

It took me several reminders before my parcel ordered at the end of November was sent to me at the beginning of January... no one answered the phone... fortunately it wasn't for Christmas...

I placed an order in November. The amount due was deducted from my account, but I haven't received anything. When I went to the 1001 hobbies website to find out the status of my order, surprise, it had been cancelled... Strange. I tried to contact the sales department by phone... I couldn't reach them. I finally sent an e-mail. I received the unpleasant surprise that I had to bring proof of payment. Fortunately, I was able to do so. Anyway, I finally received my order at the beginning of January, a few days ago. Not bad for an order placed in November.

Very bad transport. They make you pay 12 € to arrive urgent in 2-3 days and in the end it takes more than 7 days.

Delivery times very (too) long and without communication. I am still waiting for a third of my order placed on 4/12/2022...

Was very disappointed with the article.

Purchasing the products is very easy. I was not comfortable with the package tracking service.

Good product in itself, but it was a Christmas present and came unwrapped! Surprise not a success. A great pity.

It took a long time to prepare my order, and a can of paint was missing when I received it. I had to cry" to the after-sales service to get the missing paint before Christmas. Disappointed with the after-sales service but I ended up getting everything, so I'm leaving a few stars...

Long delivery times

Delivery time too long for an item reported available with immediate dispatch. No response to e-mail inquiries. No telephone response to numerous calls (supposedly because of too many calls, not a credible reason).

Product did not arrive until 8 days after it had been quoted for delivery. As such it was of no use.

Package arrived very late Split in two Instructions in English only

Product packaging was okay. The delivery time took forever and totally missed the occasion (Christmas). I ordered 6 weeks in advance and was told it would be in stock within 3 weeks. So 3 weeks from in stock to arriving is terrible.

I didn’t like this. I was excited for a model for my husband for Christmas that I ordered many weeks before. It arrived AFTER Christmas despite paying the extra for delivery. When contacting customer service, I am told to wait for someone then no one comes. The day someone answered was to tell me it’s coming still. No resolution whatsoever and the model came in a destroyed box. Very unprofessional

They have many games to choose from. But when it comes to shipping they leave much to be desired as I have been waiting for the arrival of a game more than three months, it's a shame, because I would have made more orders.

Didn't arrive in time as stated

After opening the package the plastic hull of the boat ordered is deformed I can not build the model, an email was sent today to contact 1001 hobbies. Fr to find a solution to my problem

The parcel was complete and in good condition. However, the order arrived 1 week late.

[email protected] has not replied to my message

My parcel was very damaged I hope that no part is missing...

Product was only two months longer to receive than quoted. Oh well. The event I was going to use the product was several weeks in the past. Guess I will be good for next year.

I received my order in a simple envelope !!!! The box was damaged... and 2 pieces broken inside!!!! This is unacceptable from a professional company. You don't buy a model by mail order only to receive it damaged. It's a shame.

Wrong model.

Hi empi delivery not consistent with what was described Package( gift to give x christmas) arrived 2 days late so I had to buy other gift

Long, long wait for the package scheduled for Christmas, but it didn't arrive until the 26th, so Christmas was missed for the person who was supposed to get his Christmas present the same day.

There were far too many difficulties with the delivery!

Correct condition of the boxes despite the lack of packaging. I paid extra for gift wrapping, which was not done either. Very average.

Ordered on November 13, I had no news until December 22. As a result, I had to buy other gifts to cope. As the kids would say: "That's not cool!

It's a mess to find the right paints according to the references indicated on the model's instructions.

Sloppy packaging Damaged cardboard missing parts

The coli did not arrive on time but fortunately it arrived on Christmas morning so for that I give 3 stars.

Fast shipping, but not what I ordered, I hope I can fix this problem.