Reviews 1001hobbies

The supposed models available take a month to be sent. None

1 month for delivery is way too long

Hello: ordered on your site, you boast free shipping for an order over 69.00 €, not applicable. False advertising? Too bad

I did not receive the correct ordered reference. And I have no feedback from customer service at the moment

Delivery date was a lot later than advertised. On the delivery date there was only a message that the package was damaged. A few days later a message that delivery date was cancelled or changed by me (though I did not do that). Eventually package arrived. I had to look up the changes myself, I did not get updates. Also I did not get any replies on my mails to customer service.

All good

It arrived after 20 days, late compared to when I needed it.

I had to go pick up the package 20km from my house

Two stars because the price remains the most interesting I could find... However, out of 4 products, only 3 were received and no information on the missing product... despite follow-up emails, no response... I will initiate a refund procedure via PayPal, no doubt I will hear back quickly.

Site with beautiful models, unfortunately the announced delivery times will never be respected. If you really want a model for a specific date, take a big maneuver, otherwise order elsewhere.

Bad laser cutting, broken slat

Hello Rather disappointed, missing items refund in the form of a voucher which does not interest me. Package cobbled together from a not-so-great cardboard, also poorly protected the products were placed and they were moving around in the box.

The package arrived a month after the order because the outdated site showed the item as available, when in fact it was not at all.

Delivery too long

Too long delays between order and receipt

Package received with a release date pushed back by 6 weeks without notification and no response from customer service

3 months to receive 2 rolls of fabric, 2 spray cans of paint, and one glue really very long especially without notifying on the site about the supply shortage and without apologies. Moreover, unreachable by phone and does not respond to messages. Even from Asia now it's faster. Really very disappointed with 1001 hobbies. Best regards

Delivery time too long, and package arrived damaged and opened?

Hello, Delivery times are too long, especially since you are no longer in Montreuil, to pick up the products. Best regards

I am satisfied. It took a long time to arrive and the package was unfortunately a bit damaged. But I am still satisfied.

Order as expected. However, the delivery time indications are misleading: my item was marked as shipped within a week. I received it after a month.

Ordered last June for my son who was born on August 25, 2024. Finally received it on Saturday after many emails.

I selected the brt point but it never arrived, then I was contacted by brt to go pick it up quite far away.

I thought I was ordering a model but I only received some elements for this model (poorly explained).

Poorly packaged, rolled up in weakly damaged cardboard, causing the corners and edges of the book to be dented.

Delivery time very (TOO) long. I ordered another airfix item from another provider, result: delivery in 5 days and payment made after delivery.. while I was debited 48 hours after my order with you....

I received my package which was open, via the Carrefour relay point even though I had requested another relay point.

I am still waiting for the refund for my other pre-order for info.....

Delay in delivery

Too long on the road.

Correct and appreciated purchase but laborious delivery with twists before being finally dropped off at a different relay than requested.

Delay in delivery

Fast and careful delivery, but an error with the pickup point (bug or my mistake). Impossible to contact customer service to change the delivery address, both by phone and through the website, the numerous attempts went unanswered.

Good products, but a very long delay simply for the absence of a "matte white" paint!

The order arrived very late and defective (it was missing a base for the model of the plane sent

Long delivery time without status update

Hello, I received the package, however, I ordered 8 boxes and only received 5, 3 are missing?

The delivery was a bit long

Cancellations are almost never possible and orders take forever to be shipped.

Nice products but shipping times to be reviewed