Reviews 1001hobbies

FAST AND TROUBLE-FREE DELIVERY SOME MOULDS OF THE LCT-6 ARE IMPERFECT SOME PARTS ARE DETACHED AND DAMAGED HOWEVER NOTHING THAT CANNOT BE REPAIRED OR RETOUCHED

I give 3 stars because I did not receive a response to the messages sent through the site. Everything else is fine.

It's been almost a month since the order was placed, only part delivered after a phone call. In short, it's not great, there are other sites that are much more efficient, I just hope to receive my order in its entirety.

A deadline of one month, I had to send them an email for a proposal for partial shipment of the order.

My order has arrived incomplete, the phone support is bad, they haven't replied to my email,

The items are great, I already knew that. The only big disappointment is the delivery time: more than a month. It would have taken much less time to order it directly from the manufacturer in New Zealand. By going through a French site, one expects more speed and it also avoids customs fees.

I will not get the overpaid amount back after almost a year of waiting for a pre-order.

Damaged item, I am not asking for a replacement because being rare I preferred to fix it with glue.

Almost a year to receive a package...

Unfortunately quite a delay

Very long delivery times and no information about the deadlines

The package is not complete. I bought paint because the essential paint that should have been included does not contain all the colors (I am not talking about the optional colors). And one of the bands is missing. There should be five in the package, namely one for the spare wheel of the car (Renault 4 TL/GTL from Heller)

Unfortunately, I did not receive the rest of my order and I do not know if or when I will receive the rest of my order. The status of my order is also completed even though items are still missing. I will adjust my review when the status is corrected and I receive the rest of my order.

I am missing one of the 3 ordered model planes: the Focke Wulf Fw189

Website reports in stock, but also needs to order from a third party. Had to wait for soon available, while the website reports available. Had to come from France. Scale toy car 1/43 is actually 1:45 and tractor 1:40 instead of 1:43. Expected it to be more accurate.

Some choice, but delivery times are way too long (3 weeks). Other sites do much better.

Delivery took an incredibly long time, had to ask for an update twice. After the second request, the package was sent within half an hour, so it was probably sitting there for a while. The packaging of the product did not look new.

Too long delays and poorly mentioned on the site. Result: material received too late.

Not satisfied with this order because the model of the Focke Alchgélis FA 283 is "minimalist" (few parts and no plan) and especially WAY TOO EXPENSIVE!! (Otherwise, I have always been satisfied.)

1 month and a half to receive a package

More than 1 month to receive an order. And you have to call their customer service if you want news about your order. Once you have their service on the phone, you are well informed. Not very responsive and the promised delivery date is wrong by a week.

I paid for express delivery, but it took almost six days and I live in Paris. I wanted to receive the models before the long weekend.

The box arrived unwrapped and damaged and it was for a gift

Incomplete order received with a 2-month delay between the order and receipt. Quality material received in perfect condition. So very good but very, very slow.......

Ordered on April 27, 2025, we received our package at the beginning of July: disappointment for us and our grandson! Not sure about placing another order: we'll see!

Not happy about the so-called bug on my order and not being contacted, it's up to me to call you because I have no news about my order even after contacting by email

The product listing states that paint and glue are missing, which is okay. The big problem is that the sails are missing. Extremely disappointed for a first purchase.

Forgotten pre-order from which a very long delay. Finally delivered, all is well.

Package well received, but very damaged, folded in half to fit into the box

Paintings ordered in mid-April and announced in stock but actually not available, finally received in mid-July... In the meantime, guarantee received in May for a delivery within 10 days... Not the slightest explanation from the company? On the other hand, the phone contact has always been friendly.

Communication is poor to bad. Book ordered. Had to inquire where it was. Answer: reprint. Then nothing again. Again sent an email asking if it had arrived. Then only a message that it was being connected. Not customer-friendly.

The product meets my expectations but I am extremely disappointed with the delivery times. I ordered more than a month in advance of the recipient's birthday and I still received it almost a month late from the said date.

Product okay and compliant. But a very, very slow delivery. Too slow to receive an item that was in stock. Too bad.

Hello, on an order of 5 products, a one-month delay for receipt, while on the site everything was available, 2 out of 5 products do not conform to the order, impossible to reach someone by phone, and I still don't know what to do with the non-conforming products.

Products are great, but delivery took 6 weeks instead of the next day while everything should have been in stock!

A fast delivery indeed, but the package arrived damaged and the item had no protection. Fortunately, my Don-chan arrived without defects at least.

Quite mixed with the experience. The availability of items is overestimated. Moreover, I was disappointed with the Hät products whose quality is questionable. Of course, the site does not mention this. A merchant also has the role of advising, here this is not the objective. Too bad.

Birthday gift delivered after the scheduled date, so after the party. Little interest.

Damaged box for my first pop figure Delivery delay for the 2nd (about 4 months)

Delay in delivery