Reviews 1001hobbies

Tracking number: 556565112 Order number: 26-06683-86213 I received my item but there is no instruction in the package please send me one instruction ASAP.. Thanks

It is not real at all and I find the price excessive for the piece it is.

One star, unfortunately less is not there. Eternal delivery time (more than two months), not all the merchandise arrived as it was out of stock (even though it was available in the shop), you cannot get a refund for missing items but only a voucher of equal value that I will never use given the very high shipping costs (not covered by the voucher). So basically I waited two months, didn't receive all the items I ordered and lost money on them as well. Non-existent customer service. lousy! Avoid if possible.

This was a complete rip-off for the price. A very very sub standard model kit from Heller that 1001 hobbies should not be selling. Missing parts, inaccurate instructions and impossible to finish satisfactorily. I am a level 5 model maker so no fool. Very very disappointed with 1001. Of

No instruction

Accidentally (my mistake) I had paid the product 4 times, more often I asked if I could get the money of the extra three times back (had overpaid about 80 euros). I never saw the money. By the way, the product also came quite late.

I HAVE CLAIMED ON SEVERAL OCCASIONS WITH MULTIPLE MAILINGS. The delivery is wrong, they arrived in 1:72 scale and I ordered 1:48 scale. Please solve it as soon as possible. It was for my son's birthday and I have not been able to finish the model and give him his surprise.

Hello, You sent me an order placed at the beginning of December when we had agreed that I would benefit from a credit note since you had been unable to supply it to me due to a stock shortage! And then, months later, you sent it to me, but since Christmas, I had found it elsewhere! You sent it to me without asking my opinion and using my credit note... Sincerely

Products take considerable time to arrive. Still awaiting 2 planes yet to arrive from 4 weeks ago.

It is noted an Audi R8 in my order, also noted in the package sent but it is not in the package!

From a kit of over € 30,- , I do not expect one so simple that I finished it within 2 hours!

You get no feed back takes muchtselang for the shipping you pay . warranty ho but very fine thank you jupie the poepie not good !!!!!!!!!!!

Commande NGCVGOJO0 : plus qu'un mois pour livrer, l' un des articles pas livré avec un voucher dont je ne sais pas qoi faire : tout simplement ridicule !!!

Had to wait way too long for the products. Initially the order did not come through to him while it was paid for. Had to look up all the products myself because they knew nothing about it. Poor communication. Had to send photos and write-ups several times. Sent everything and still did not receive what I had asked for. And this again took a very long time. Unfortunately too late for my son's birthday. I will not order here again.

Lousy service, 3 months to receive the order and no help from your side.

3 months for delivery without explanation , no message

Excessive delays in delivery

The items are always of high quality, but there was an error on the order which I was unable to resolve, as my numerous phone calls were never answered and my e-mail went unanswered... I've often ordered from you with great satisfaction, but this time it really wasn't up to scratch in terms of after-sales service.

My order was placed on January 8, and after protesting on the phone, I received what they had in stock after a month (they were missing two products and therefore didn't ship anything). Since then, I haven't heard from them. I'm going to demand a refund for both items.

They have sent me something totally different from what I had bought, I am very unhappy with the store. I do not recommend it at all, now I have to wait for my money back, I hope there will be no problems....

Motor out of order after 10 uses...

Nothing to say about the shipping, but the box arrived completely ruined, packaging too shallow

I don't recommend this paint, it's a disaster, the paint is like modelling clay, I really don't recommend it, I'd like a refund or an exchange, I won't buy this brand again.

Orders made on the basis of available stock and supposedly in stock only arrive once received at 1001....... 3 months delay and no information. The prices are out of the ordinary, it's really a steal compared to other suppliers who also keep their promises, delivery within 3 working days .... For me it's over, you've forgotten me. I've placed several orders, each time with problems.

I returned tires for a model car because the diameter was wrong and I'm still waiting for a refund. I haven't heard from the site since I returned the merchandise.

LAME...2 MONTHS FOR A DECAL SHEET... 2 ORDERS IN 10 YEARS...THERE WON'T BE ANOTHER ONE !!!

Execrable delivery times, average packaging.

You made a mistake in my order. It can happen. I've called several times to finally get the product I ordered (white paint, not cleaner) and, ..... NO follow-up. I'm still waiting If that's not contempt for the customer, what is? ........ But, duly noted.

I had ordered the skoda r5 1/18 th but I did not see that at the time of validating it was the 1/45 put instead....

They only publish reviews with 4 or 5 stars. Customer service does not respond to emails. The phone is not answered. I think this store needs to improve these aspects because there are other places on the Internet where to buy.

Hello, I am still waiting for a call back, this is not serious.

I inform you that yesterday I sent an email to the address: [email protected] indicating that when I opened the box of my order was incomplete it was missing the decals and photoetched parts I hope that this unpleasant incident is resolved as soon as possible Greetings and I look forward to a reply

Truly awful company. Ordered some scale figures, then realised they were the wrong scale. Emailed to cancel. Even though they admitted that they hadn't yet sent them, they refused to cancel the order and went ahead and sent them! Will never use again, and advise everyone to avoid.

Much too long waiting times for the order have been waiting for the 2nd order since December

Some poor assholes

Apparently a French webshop, well hidden as a Dutch one. Brushes arrived somewhat damaged, and I was missing a jar of paint. I won't be ordering here again anytime soon....

I had ordered a puzzle and never received it

Bonjours je ne pouvais pas savoir que le puzzle étais si petit pour un 1500je suis déÃ

It has not been delivered what I have bought besides very bad response from the page and when I make the return of the product they leave me waiting very bad the page leaves much to des

The products are OK but with a total value of Euros 21.22 the shipping costs of Euros 16.99 are horrendously high and border on theft. You have just lost a customer!