Reviews 1001hobbies

Terrible customer service! Never answers the phone and very occasionally emails without giving any answer. I placed an order on 14122020 and at 19022021 I still have NO news of the delivery date.

Legal scam 2 articles in photos and 1 article reÃ

Legal scam 2 articles in photos and 1 article reÃ

Did not reciv my order Did not reciv my order. It was meant as a chirstmas gift for 2020. Still nothing.

They promise to deliver between 5 and 7 working days and I have been waiting for more than 1 month for the requested products. Support responds with standard answers and no apologies..really pessimp service!

Did not reciv my order Did not reciv my order. It was meant as a chirstmas gift for 2020. Still nothing.

Good evening I have just received my parcel this evening and I am very disappointed indeed on the order 2 of the 3 brushes are broken and the marks of paints do not correspond to my order.I wanted paint of the Humbrol mark (mark which I find of very good quality) and on the 6 pots ordered I received only one pot of this mark I do not think of placing any more order with you Cordially Stéph

Pas op!!! Heb via deze site een model gekocht. Bedrag is afgeschreven van mij n creditcard. Daarna ondanks herhaaldelijke pogingen tot contact geen nieuws meer gehad. Geen bevestiging. Geen nieuws over verdere afhandeling. Telefoonnummer op de site werkt niet en geeft in het Frans aan dat je maar moet mailen. Hoop dat het goed komt, maar krijg inmiddels een slecht gevoel bij de afloop van mijn aankoop hier. Zeker nu reacties op vragen uitblijven. Wil deze ervaring als waarschuwing hier delen.

Very very long my purchases from abroad arrive more v

I am very disappointed with the delivery. There was an error on your part when scheduling delivery by mondial relai. The parcel could not be dropped off at the planned location, hence the return to sender. Unfortunately for me, it was supposed to be a birthday present for February 14th. Ext

Pas op!!! Heb via deze site een model gekocht. Bedrag is afgeschreven van mij n creditcard. Daarna ondanks herhaaldelijke pogingen tot contact geen nieuws meer gehad. Geen bevestiging. Geen nieuws over verdere afhandeling. Telefoonnummer op de site werkt niet en geeft in het Frans aan dat je maar moet mailen. Hoop dat het goed komt, maar krijg inmiddels een slecht gevoel bij de afloop van mijn aankoop hier. Zeker nu reacties op vragen uitblijven. Wil deze ervaring als waarschuwing hier delen.

2 weeks for items to arrive website is… 2 weeks for items to arrive website is useless, seems the french only let certain things through borders quickly

ABSOLUTELY BAD SERVICE TO DATE NOTHING HAS BEEN DELIVERED TO ME.

Hello, to date I still have not received my order and I have no tracking of the package.however the payment of products has been f

2 weeks for items to arrive website is... 2 weeks for items to arrive website is useless, seems the french only let certain things through borders quickly

I will attempt to turn to Striscia la notizia in an effort to stop you from continuing to act this way.

2 weeks for items to arrive website is useless seems the french only let certain things through borders quickly

The shipping cost are too expensive I paid 14 pounds for a model that I purchased on 11th February and isn't arrived yet today I tried to contact the UK number phone number but the telephone seems to be out of servicedefinitely I won't to purchase anymore from this site

Havn't recieved any orders yet. Tracking shows last update 02-07-21 .packages in USA but still in transit.

Items delivered safe and sound

Thank you for your reply. Does this mean that you will cancel the order and refund my payment? My parcel has been sent to me, but was then returned back to 1001 Modelkits because the paperwork wasn't correct. I have no idea what has happened to it now - I have emailed them twice but have had no reply. This is very poor service and is a big disappointment. It was my first order from them and I doubt if I will order again. The complete lack of communication, apart from automatic messages such as this request to rate them, is the biggest problem. I just want my order to be delivered!

I have still to receive my purchases, I was advised delivery would be on 5th February but that did not happen. I was then advised it would very soon but still waiting for delivery to take place. No further correspondence from seller. Still waiting for delivery.

I paid 799€ for delivery (using Mondial Relay) for a figurine that looks like a miniature ... All for 25€ ... I wouldn't recommend this

Helaas na ruim 3 weken nog niks ontvangen Ik heb op 23 januari een bestelling gedaan en betaald. Ongeveer 2 weken geeft de track and trace aan dat het pakket moet worden opgehaald door de bezorgdienst. Dit gebeurt maar niet. Twee keer gemaild en de toezegging gedaan door 1001hobbies dat het snel op de post zou gaan. Helaas nog geen resultaat. Ik hoop dat deze review 1001hobbies tot actie aanzet. ik hoop dat jullie dit bericht serieus nemen. Ik heb gelijk betaald. Nu moeten jullie mijn bestelling snel op de post doen. Mochten jullie willen reageren? Doe dat dan maar in het Frans. Dan kunnen jullie wellicht beter uitleggen waarom het zo lang duurt!

Ordered 10 days ago and still nothing... Not even tracking activated yet. OK, there's covid and therefore longer delivery times, but the delivery costs aren't going down. Thank you for requesting an evaluation when I still have nothing.

Helaas na ruim 3 weken nog niks ontvangen Ik heb op 23 januari een bestelling gedaan en betaald. Ongeveer 2 weken geeft de track and trace aan dat het pakket moet worden opgehaald door de bezorgdienst. Dit gebeurt maar niet. Twee keer gemaild en de toezegging gedaan door 1001hobbies dat het snel op de post zou gaan. Helaas nog geen resultaat. Ik hoop dat deze review 1001hobbies tot actie aanzet. ik hoop dat jullie dit bericht serieus nemen. Ik heb gelijk betaald. Nu moeten jullie mijn bestelling snel op de post doen. Mochten jullie willen reageren? Doe dat dan maar in het Frans. Dan kunnen jullie wellicht beter uitleggen waarom het zo lang duurt!

10 euros for shipping and the figurine arrived all broken. Congratulations

Impossible apparently to be refunded ... accu lipo on helicopter to 49 euro not charge never served disappointed with the service ended with them pou

Very bad experience. The order arrived on December 21 and was not what we expected so we requested a refund on December 27 and sent the package. The transport company informed us that the package had been received by 1001 maquetas and after seeing that the 15 days for the refund had passed we wrote to them to find out why they had not contacted us and had not made the refund of the amount 7995€. It is a scam we have been robbed and after writing several emails no one has contacted us.

SCAM They claim to have never received my payment, even though all the information was correct and my bank confirmed that I sent the payment. They spam mails that I say ""it appears we haven't received your payment"" and when you try to solve the issue they just stall. DO NOT BUY FROM THEM!

Delivery time FAR TOO LONG! With a .co.uk website and a UK contact number, assumed it was a UK based company as nothing to give true location obvious on website. MISTAKE. Ordered two in-stock items on 23rd December and received 9th February. Far too late to be of any use and ignored all my polite requests to cancel order and refund. Accept Brexit excuse but expected delivery delays should be made much more obvious at time of order. Covid is not acceptable as every other supplier is managing perfectly well. Will not trouble them with my business again.

SCAM They claim to have never received my payment, even though all the information was correct and my bank confirmed that I sent the payment. They spam mails that I say ""it appears we haven't received your payment"" and when you try to solve the issue they just stall. DO NOT BUY FROM THEM!

Very long preparation time. Order placed on the 5th and not yet prepared on the 10th. I think this will be my last order.

Delivery time FAR TOO LONG! with a .co.uk website and a UK contact number, assumed it was a UK based company as nothing to give true location obvious on website. Ordered two in-stock items on 23rd December and received 9th February. Far too late to be of any use and ignored all my polite requests to cancel order and refund. Accept Brexit excuse but expected delivery delays should be made much more obvious at time of order. Covid is not acceptable as every other supplier is managing perfectly well. Will not trouble them with my business again.

Not worth buying. Not worth buying.

Took 2 months and multiple complaints to get item Placed an order in mid-December, money debited from card, by mid-January nothing had arrived. Sent several complaints via email and their Facebook page. Eventually the item was sent in early February.

Took 2 months and multiple complaints to get item Placed an order in mid-December, money debited from card, by mid-January nothing had arrived. Sent several complaints via email and their Facebook page. Eventually the item was sent in early February.

Package not received at this time

Very good webshop from France. Nice prices and pretty fast delivery from France to Holland

Fijne website met ruime keuze uit diverse modellen. AANRADER.