Reviews 1001hobbies

The purchased kit (Amerigo Vespucci) with a price of over 1400€ is also available for 999€. Even if the seller is not responsible for the contents and quality of the kit, it is very much to be criticized that the deck planking, although described as walnut, is not walnut, that the included mahogany strips are not sufficient (I have already built many ships, also in museum quality, and have no above-average waste) and that the plans are somewhat often contradictory. Without really profound experience in building sailing ships, you can quickly despair. At least I received a voucher for 5 (in words: five) euros after a purchase of 1480€. There can be no complaints about the purchase process. But once again as a final assessment. 1001Hobbies is not responsible for the content and quality of the kit and the plans, but it is responsible for the clearly overpriced sales price.

Delivery times, the last two orders have taken a long time to arrive.

A sufficient because one color ordered was not delivered and another was delivered twice. So the total number of jars was correct.

I did not receive the correct item ordered, I am waiting for a return proposal but free of charge.

In fact, it's average/good because, particularly where the models are concerned, the number of parts is necessarily missing from each model's specifications.

Shipping too slow. Of the total order I received one item after one month from the date of purchase.

Slow to ship and on top of that with a shipping service that is just as slow. 3 weeks for a small order is really out of date.

Poor order information, and delayed delivery

Wide choice but long delivery times

Got the package two weeks late but as an American in this time and age ordering something out of print and rare, probably not their fault

Delivery times not respected

Packaging poor only covered in bubble wrap no box but great nearly half price

Due instructions were missing, the format did not seem adequate

Hello, Unfortunately, delivery is a bit slow...

Order too long to arrive

Hello, Very good communication when the order is prepared, shipped, until receipt: top! On the other hand, when there is a problem that lasts a little (long supply, out of stock or an exchange to manage (I experience both cases at the moment), we receive no more news. It's annoying and erodes confidence. Thank you.

The items received perfectly and according to what was ordered... except one of them that was not in stock... the score is so low because instead of giving me back my money paid for the undelivered item... they give me a voucher, and that seems to me not correct... I have complained and asked for a refund but they haven't even responded to me.

Disappointed by time to receive item which was shown as in stock when purchased. Subsequently advised waiting for new stock to come in.

Part received but does not fit on the hpi 4.6 engine. launcher support much too wide. the engine had already been ordered from you and I had no problems. as soon as I can move (herniated disc surgery) I will do as quickly as possible to return the package. thank you for your understanding.

SITE NAVIGATION IS GOOD THOUGH NOT SUPER EASY. DEFINITELY A GREAT SELECTION OF PRODUCTS ALTHOUGH MANY ARE NOT AVAILABLE AND YOU CAN'T TELL WHEN THEY WILL ARRIVE. I SPEAK FOR THE ITEMS OF MY INTEREST OF COURSE. MILITARY MODELS 1/35-1/32. A LITTLE BIT LONG TIME FOR DELIVERY.

Unfeasible

In order SACCNS571, among other things that arrived safely, I ordered a fiberglass pencil but they sent me something else. I sent a complaint e-mail yesterday, February 21st, attaching pictures.

Cons: Store with poorly organized categories, plus it is difficult to find what you are looking for, for dessert, the web search engine is poor Pros: Wide variety of products and low prices for shipments

An item was missing from the parcel.

Some results are good...!! But, I'm still waiting for the remainder: BDFX90FBX from November 2001, concerning mostly paints.... YES!!! let's talk about Humbrol acrylic paints !!!! They must have been in stock for several years because they are unusable because dried out, even with lots and lots of thinner it's impossible to get a correct texture!!! I'd like to know if the remainder (Ref.: AMMO-0220, zinc chromate green, HGW548010, decal Albatros D.III and AD6001 Gris primaire n°1) will ever reach me... If not I'd like a credit note or a refund for the amount of the missing items. I hope to have a reply soon, Best regards ATOUZET

The Gallic chariot was very poor quality

Long delivery times

The products purchased are great, but I had to wait 18 days for my order to be shipped, plus then the actual delivery time. But these things can happen, the only downside was that for 12 days I received no news or update regarding the delay and had to send a reminder email myself to get updates. I still think it was just an isolated incident, but I think reviews should still be honest.

Good experience although the shipping was very slow and the packaging unsuitable. The box (too large for the contents) arrived completely open, stuffed into a bag by the shipper. Fortunately, the contents were not damaged or lost. A regular padded envelope would have been a better packing system. Other than this inconvenience, nothing to complain about.

My order has not been completed yet, I am missing one item.

PROBLEM ON A DELIVERY NO RESPONSE

A little advance notice of the delay (in itself completely understandable) would have been appreciated. Thank you.

Don't let us know anything , way too long delivery time .

No notice of shipment received

Delivery time too long.

I've ordered from 1001 HB before and usually everything was fine, but this time the box with my model was packed in a box that was far too big, without any shock protection and gaping . When I opened the package, everything was scattered! Fortunately, nothing was broken.

Delivery took 17 days, when in theory it should have taken 3 (all products were in stock).

Incredibly slow delivery time. Paid for express shipping (max. 1 week) and recieved my order a month and a half later. The order tracker and invoice stated all the items were packaged however there was an entire kit missing. Not impressed whatsoever. Don't buy from this site.

Haven't received me stuff yet and the Track and Trace is not working so far order placed on the 18-01-2022 and it is now the 8-2022 a month later.

I give 2 stars because the box was damaged I am disappointed