Reviews 1001hobbies

I had ordered the skoda r5 1/18 th but I did not see that at the time of validating it was the 1/45 put instead....

They only publish reviews with 4 or 5 stars. Customer service does not respond to emails. The phone is not answered. I think this store needs to improve these aspects because there are other places on the Internet where to buy.

Hello, I am still waiting for a call back, this is not serious.

I inform you that yesterday I sent an email to the address: [email protected] indicating that when I opened the box of my order was incomplete it was missing the decals and photoetched parts I hope that this unpleasant incident is resolved as soon as possible Greetings and I look forward to a reply

Truly awful company. Ordered some scale figures, then realised they were the wrong scale. Emailed to cancel. Even though they admitted that they hadn't yet sent them, they refused to cancel the order and went ahead and sent them! Will never use again, and advise everyone to avoid.

Much too long waiting times for the order have been waiting for the 2nd order since December

Some poor assholes

Apparently a French webshop, well hidden as a Dutch one. Brushes arrived somewhat damaged, and I was missing a jar of paint. I won't be ordering here again anytime soon....

I had ordered a puzzle and never received it

Bonjours je ne pouvais pas savoir que le puzzle étais si petit pour un 1500je suis déÃ

It has not been delivered what I have bought besides very bad response from the page and when I make the return of the product they leave me waiting very bad the page leaves much to des

The products are OK but with a total value of Euros 21.22 the shipping costs of Euros 16.99 are horrendously high and border on theft. You have just lost a customer!

Fast and reliable

No parcel in my mailbox despite e-mail notification from collissimo

I still haven't received my order. I can't contact the seller.

An item is missing from my order and I'm told there's nothing they can do because it's noted on the BL

I have not received the goods as yet

Your answer doesn't solve the problem. I paid for a product I didn't receive, and I'm in possession of a product I have no use for! It's about time you showed some concern for your customers, who are your bread and butter, and took responsibility for your mistakes. What contempt for the customer! It's a shame

The relay point that you indicated to me is going to close in a fortnight and I don't know why all the parcels were sent back. I had to indicate a new relay point myself, so time was wasted for nothing.

VERY POOR QUALITY POSTAGE ITEM WAS SENT BACK AND SENT TO ME AGAIN

It has been 2 months since my transfer for model purchase. Give me the money back or send me another model or a shopping voucher. Put like this you are doing a legally punishable theft. since I am not the only one being scammed we can all make a complaint together.

I paid $45 for express 2-3 days shipping. It has been 2 weeks and still no package!

Everthing's fine

I paid $45 for express 2-3 days... I paid $45 for express 2-3 days shipping. It has been 2 weeks and still no package!

Bonjour aucune information sur ma commande passer le 28 février 2021 aucun suivi de colis car numéro de commande non valide bref c'est plus pour enfants 1 er âge que du modélismes pour con

I paid $45 for express 2-3 days… I paid $45 for express 2-3 days shipping. It has been 2 weeks and still no package!

And the dreadful customer service continues... On 6th February I posted a 1 out of 5 star rating for dreadful customer service. I was contacted two days later saying that I would receive a refund for my shipping costs and that this would be complete within 14 working days. It's working day 19 and guess what? Yep, no refund, even after chasing them again. Seriously - how **bad** can customer service get?! If I could give a rating of less than one, I would.

The article received does not correspond to what was ordered.

And the dreadful customer service continues... On 6th February I posted a 1 out of 5 star rating for dreadful customer service. I was contacted two days later saying that I would receive a refund for my shipping costs and that this would be complete within 14 working days. It’s working day 19 and guess what? Yep, no refund, even after chasing them again. Seriously - how **bad** can customer service get?! If I could give a rating of less than one, I would.

Hello, Defective tracking almost a month to arrive and the cutters are not the ones in the catalog are normal cable cutters of the "Chinese". Thank you

It took more than 20 days to arrive without prior notice that it was out of stock or any problems with the order.

It is since February 4 that I placed and paid immediately for an orderToday March 4 I still have not received the goods and there is no trace of my parceloultimo tracking on February 15.Vergognospero at least get my money back.Disappointed and never again buy from you.

I have not gotten my last order I have not gotten my last order. The order was for WWII US Army uniform rank insignia in 1/32 scale. The order was almost three weeks ago. Tracking information stated it had arrived in the USA

I received the merchandise 6 boxes of toy soldiers one box was open and emptyI immediately sent a complaint email I sent another a few days laterI am still waiting for them to respond.

I have not gotten my last order I have not gotten my last order. The order was for WWII US Army uniform rank insignia in 1/32 scale. The order was almost three weeks ago. Tracking information stated it had arrived in the USA

I still have not received my order. It was shipped much later than the estimated delivery date (it was estimated to arrive the week of February 17 and they did not ship until the 25th) without anyone contacting me to warn me that there would be delays (the first news I had about the order was that it was deposited at the post office to be shipped on the 25th). On other platforms I have always been warned if there could be any delay or other type of incident but in this case nothing. I will never buy anything through this platform again.

Good sharing of information but when 1001 sends notifications of shipping that they would include what was shipped.

Disasterous custormer service An awful company that send me the wrong product and refuses to answer my mails or messages, even though I even contacted them by phone. Money first, customers last. Beware before buying anything from these people.

Disasterous custormer service An awful company that send me the wrong product and refuses to answer my mails or messages, even though I even contacted them by phone. Money first, customers last. Beware before buying anything from these people.

I canceled and revoked my order by email on the same day as there was no option to do so online. Then I was informed that my parcel was being prepared for dispatch. I called the hotline and ended up in France. Then I thought everything was sorted. In the evening I received a message from DHL that my shipment had been announced electronically. Another email. There was no reply via Paypal either. Perhaps I can find out here whether I should refuse to accept the parcel or accept it first and then send it back (30-day right of return). Communication is a catastrophe and there have been no replies to my many emails and inquiries.