/5
★★★★☆
based on 36828 reviews published
★★★★☆
based on 36828 reviews published
Latest neutral customer reviews
3
/5
★★★☆☆
It was stopped at customs and I had to pay more for it.
Comprador Verificado
purchased on 16/03/2022
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3
/5
★★★☆☆
The time until receipt was very long, and the information on the status of the order in the meantime was poor.
Comprador Verificado
purchased on 07/05/2022
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3
/5
★★★☆☆
Required paint colors were not on the site, so I had to order them later after I received the kit.
Geverifieerde Koper
purchased on 09/05/2022
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3
/5
★★★☆☆
OK on delivery - after care service awful. Possibly due to language and translation....did not realise it was eu rather than UK bases....
Verified Buyer
purchased on 01/05/2022
3
/5
★★★☆☆
I regretted that the packages were so badly made and not very serious.
Acheteur Vérifié
purchased on 18/05/2022
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3
/5
★★★☆☆
Package received almost a month after order (for two items advertised as "in stock").
Acheteur Vérifié
purchased on 24/04/2022
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3
/5
★★★☆☆
The reason is because of the slowness in sending the product and if the cause is that some of them had not yet received it when the customer bought it, it seems to me not very serious. It has taken 12 days from Madrid to Barcelona, when in 15 days I have received shipments from China.
Comprador Verificado
purchased on 11/05/2022
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3
/5
★★★☆☆
Longer delivery than stated.
Acquirente Verificato
purchased on 13/05/2022
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2
/5
★★☆☆☆
A large number of references but a very long delivery time +10 days to receive a parcel where items are missing. Despite my reminder, I'm still waiting for a return and a reminder from customer service.
Acheteur Vérifié
purchased on 27/04/2022
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3
/5
★★★☆☆
The site (in miniature motorcycles) is supplied, but the advertised availabilities are unreliable!
Acheteur Vérifié
purchased on 08/04/2022
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3
/5
★★★☆☆
Great site - great price! First order delayed compared to what was advertised + one product that doesn't fit in our opinion (maybe bad luck). Otherwise, everything else is great! You can trust them.
Acheteur Vérifié
purchased on 02/05/2022
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2
/5
★★☆☆☆
Top order and delivery, but the color of the blue paint ordered was absolutely not what was shown on the website.
Acheteur Vérifié
purchased on 14/05/2022
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2
/5
★★☆☆☆
Great prices, but headaches to go with it. Mostly on processing and shipping. I paid a processing fee, and it took almost a mont to ship and when it did, all they did was bubble wrap the item. No box. Of course the item shows up damaged. Now they want me to pay shipping to send it back. Good price, but be aware.
Verified Buyer
purchased on 22/04/2022
2
/5
★★☆☆☆
Several weeks to receive a credit note after returning an order, with reminders by e-mail, never a reply by phone despite calls during opening hours... Obliged to pay shipping costs each time (product return and new order)... Delivery in a box that was much too large and poorly sealed: 1 board game with damaged box. Less presentable gift :(((
Acheteur Vérifié
purchased on 15/05/2022
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2
/5
★★☆☆☆
My item was sealed but worn/broken so was no use to me
Verified Buyer
purchased on 10/05/2022
2
/5
★★☆☆☆
Very poor quality brush
Acheteur Vérifié
purchased on 11/05/2022
Translated review
3
/5
★★★☆☆
I am satisfied , but the delivery did take a long time.
Geverifieerde Koper
purchased on 10/05/2022
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3
/5
★★★☆☆
Too long delivery time promised days it ended up being approx. 15
Geverifieerde Koper
purchased on 01/05/2022
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2
/5
★★☆☆☆
They sent me .12 fl oz instead of .5 fl oz and have ignored all my emails to try and correct the error
Verified Buyer
purchased on 02/05/2022
3
/5
★★★☆☆
Insufficient packaging, delivery options very poorly explained, late delivery without notice.
Acheteur Vérifié
purchased on 28/04/2022
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3
/5
★★★☆☆
Customer service is responsive
Acheteur Vérifié
purchased on 28/02/2022
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3
/5
★★★☆☆
Clear order, but poorly prepared, a decal sheet is not a resin kit.
Acheteur Vérifié
purchased on 03/05/2022
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2
/5
★★☆☆☆
Was promised shipping within 24h. Didn't receive the order until 8 days later!
Geverifieerde Koper
purchased on 25/04/2022
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2
/5
★★☆☆☆
Heli in order, but both batteries defective. Probably stored for too long...?
Verifizierter Käufer
purchased on 16/04/2022
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3
/5
★★★☆☆
Late delivery
Acquirente Verificato
purchased on 19/04/2022
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3
/5
★★★☆☆
Delay in the delivery of the order.
Comprador Verificado
purchased on 25/04/2022
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3
/5
★★★☆☆
Delivery time much too long, information in advance about delivery date did not fit
Verifizierter Käufer
purchased on 01/04/2022
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3
/5
★★★☆☆
Disappointed by the size i bought a rc car but in all the description there is no way to have the size of the car apart (Typically, a miniature car at 1/18 will be 18 times smaller than the real car.) but what is the real size ??
Acheteur Vérifié
purchased on 03/05/2022
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3
/5
★★★☆☆
My order arrived well, but I had a problem. After placing the order, I did not receive an email confirming the shipment. I opened a ticket on the website, telling what had happened, and they replied that the post office had lost my package and that they could ship it without an item (which they no longer had). The next day, I was informed that the package had indeed been shipped back and arrived the next day. That is, if I had not opened a call about the order, I might not have received the order.
Acquirente Verificato
purchased on 29/04/2022
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3
/5
★★★☆☆
For a first, it was a first... to be continued!
Acheteur Vérifié
purchased on 12/04/2022
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