/5
★★★★☆
based on 36824 reviews published
★★★★☆
based on 36824 reviews published
Latest customer reviews
3
/5
★★★☆☆
1 item indicated was delivered incorrectly as it was not in stock contrary to what was stated on the website at the time of the order. There was a lack of communication to inform the customer about the item being out of stock. Nevertheless, a commercial gesture was made to compensate for the incident. In the end, a nice catalog, just need to improve the management of non-compliant cases.
F M.
purchased on 03/03/2025
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5
/5
★★★★★
They had the product in stock and I got it in a timely manner
Ken P.
purchased on 28/03/2025
5
/5
★★★★★
Thank you!
Dana H.
purchased on 21/03/2025
5
/5
★★★★★
Fast and efficient service
Sunny J.
purchased on 02/04/2025
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5
/5
★★★★★
Order executed without problems.
André B.
purchased on 27/03/2025
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5
/5
★★★★★
Fast shipping and everything perfect.
Javier G.
purchased on 01/04/2025
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5
/5
★★★★★
After searching in various places for the best price-value ratio, I found it here... besides the price and quality, the fast shipping! ... congratulations and keep working like this!
Francisco D.
purchased on 04/04/2025
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5
/5
★★★★★
Effective
Vincent E.
purchased on 26/03/2025
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5
/5
★★★★★
I am very satisfied
Christian P.
purchased on 03/04/2025
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5
/5
★★★★★
Excellent
Jacobo I.
purchased on 04/04/2025
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5
/5
★★★★★
Great product! Fast shipping!
Silvester S.
purchased on 24/03/2025
5
/5
★★★★★
Very good service!
Yordy K.
purchased on 13/03/2025
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1
/5
★☆☆☆☆
Only one product out of the 2 delivered while both were in stock and a delivery that took more than 10 days.
Florian B.
purchased on 16/03/2025
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Answer from 1001hobbies
Hello Dear Customer,
We sincerely regret this review and apologize.
The product "Lost Ruins of Narak (The): Expedition Leaders" could not be ordered from our supplier as it is out of stock, with no restocking date planned. As a result, we shipped the first product of your order, and a refund request is in progress for the unavailable product.
We thank you for your understanding and remain at your disposal for any further information.
Best regards,
1001hobbies
We sincerely regret this review and apologize.
The product "Lost Ruins of Narak (The): Expedition Leaders" could not be ordered from our supplier as it is out of stock, with no restocking date planned. As a result, we shipped the first product of your order, and a refund request is in progress for the unavailable product.
We thank you for your understanding and remain at your disposal for any further information.
Best regards,
1001hobbies
5
/5
★★★★★
Service very quickly met my expectations.
David M.
purchased on 02/04/2025
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5
/5
★★★★★
👍🙏🏻💯
Gino M.
purchased on 31/03/2025
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2
/5
★★☆☆☆
Low quality compared to price
Emily S.
purchased on 31/03/2025
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Answer from 1001hobbies
Hello, We are sorry to hear that the product did not meet your expectations in terms of quality. Your feedback is very important to us and has been passed on to our product team to inquire with our supplier. We strive to provide the best value for our money and your feedback helps us to continuously improve. If you wish, our customer service is available to help you find a suitable solution (exchange, return, or refund under the applicable conditions). We look forward to hearing from you. Best regards, The 1001Hobbies team
5
/5
★★★★★
Everything is great!!!
Manfred R.
purchased on 01/04/2025
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5
/5
★★★★★
Hello. I was pleasantly surprised by your follow-up. A bit of a delay, but I was informed right away. Thank you.
Remy H.
purchased on 24/03/2025
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Answer from 1001hobbies
Hello Dear Customer,
We sincerely thank you for your feedback. We are very touched by your comments, which motivate us to provide complete satisfaction to our customers.
We hope that this product will bring you full satisfaction once assembled.
Thank you again for your trust.
1001hobbies
We sincerely thank you for your feedback. We are very touched by your comments, which motivate us to provide complete satisfaction to our customers.
We hope that this product will bring you full satisfaction once assembled.
Thank you again for your trust.
1001hobbies
1
/5
★☆☆☆☆
I sent 1 in already...the generator model is crap. To remove the pieces from the molds was difficult & tedious & a few pieces broke because of the difficulty to remove them. Also several pieces were missing. Brutal design to access the individual pieces without breaking them. Not recommended for those type of manufactured models.
Corey K.
purchased on 20/03/2025
Answer from 1001hobbies
Hello,
We thank you for your feedback and are sorry to hear that you have encountered difficulties with this model.
We understand that 1:48 scale parts can be tricky to handle, and we apologize for the inconvenience caused. We take your comments regarding the design and demolding of the parts very seriously.
We appreciate that you found a solution by using the remaining pieces from other models to complete your project, but we understand that this is not ideal.
Rest assured that we will share your feedback with our team and suppliers. Your satisfaction is essential, and we hope that your future purchases will offer you a better experience.
We remain at your disposal for any further questions.
Best regards,
1001hobbies
We thank you for your feedback and are sorry to hear that you have encountered difficulties with this model.
We understand that 1:48 scale parts can be tricky to handle, and we apologize for the inconvenience caused. We take your comments regarding the design and demolding of the parts very seriously.
We appreciate that you found a solution by using the remaining pieces from other models to complete your project, but we understand that this is not ideal.
Rest assured that we will share your feedback with our team and suppliers. Your satisfaction is essential, and we hope that your future purchases will offer you a better experience.
We remain at your disposal for any further questions.
Best regards,
1001hobbies
1
/5
★☆☆☆☆
Hello, 3 weeks to receive materials that are normally available is too long! R.Léonard
Raphael L.
purchased on 18/03/2025
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Answer from 1001hobbies
Hello Dear Customer,
We regret your feedback.
Your order contained 18 products, including two (Hurricane Mk.I Bat. and Mr Hobby - Gunze Mr. Color Super Metallic Colors II (10 ml) Super Fine Silver II) that had to be ordered within 10 days from our supplier.
We would like to draw your attention to the fact that, on our site, two notions must be taken into account: a product
We regret your feedback.
Your order contained 18 products, including two (Hurricane Mk.I Bat. and Mr Hobby - Gunze Mr. Color Super Metallic Colors II (10 ml) Super Fine Silver II) that had to be ordered within 10 days from our supplier.
We would like to draw your attention to the fact that, on our site, two notions must be taken into account: a product
1
/5
★☆☆☆☆
I am still waiting for my refund for two models that you did not send me.
Wiktorska B.
purchased on 27/03/2025
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Answer from 1001hobbies
Hello,
We regret your feedback.
We would like to remind you that, in accordance with Article L221-24 of the Consumer Code, the refund period is 14 days. Since the request was made on 07/04/2025, the refund will be processed within 4 to 5 days.
Thank you for your patience.
1001HOBBIES
We regret your feedback.
We would like to remind you that, in accordance with Article L221-24 of the Consumer Code, the refund period is 14 days. Since the request was made on 07/04/2025, the refund will be processed within 4 to 5 days.
Thank you for your patience.
1001HOBBIES
2
/5
★★☆☆☆
Half of the order has arrived.
S S.
purchased on 15/03/2025
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Answer from 1001hobbies
Hello Sir,
Thank you for your feedback.
In accordance with the email sent on 07/04/2025 at 4:20 PM, we have divided your order due to a delivery delay for the mug you ordered, caused by a restocking delay with our supplier.
We sincerely regret this inconvenience and ask you to please excuse us for the trouble caused.
Best regards,
1001hobbies
Thank you for your feedback.
In accordance with the email sent on 07/04/2025 at 4:20 PM, we have divided your order due to a delivery delay for the mug you ordered, caused by a restocking delay with our supplier.
We sincerely regret this inconvenience and ask you to please excuse us for the trouble caused.
Best regards,
1001hobbies
5
/5
★★★★★
Items received well and quickly, Thank you
Alain B.
purchased on 01/04/2025
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5
/5
★★★★★
After a good conversation on the phone, I received my order in good condition.
Tiemen D.
purchased on 01/04/2025
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5
/5
★★★★★
Very good.
Jean- Claude F.
purchased on 25/03/2025
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5
/5
★★★★★
Available - shipped today
Philippe D.
purchased on 28/02/2025
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1
/5
★☆☆☆☆
The order took almost a month to be delivered. It was not at all clear that some items were out of stock; at the time of the order summary, I saw no information regarding such a long delivery time. As a reseller, what is your purpose if you do not have stock?
Calvin U.
purchased on 12/03/2025
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Answer from 1001hobbies
Hello dear customer,
We regret this review and apologize for the delay.
We would like to remind you that 1001Hobbies is a small business that offers over 200,000 references on its website. Therefore, you will understand that we cannot have all these references in stock in our warehouse.
Moreover, there are two types of products to consider on our site: 'available' products that are specially ordered for you from our supplier, and 'available - shipped today' products that are in stock in our logistics depot in Isère.
We hope you understand our position.
Best regards,
1001Hobbies
We regret this review and apologize for the delay.
We would like to remind you that 1001Hobbies is a small business that offers over 200,000 references on its website. Therefore, you will understand that we cannot have all these references in stock in our warehouse.
Moreover, there are two types of products to consider on our site: 'available' products that are specially ordered for you from our supplier, and 'available - shipped today' products that are in stock in our logistics depot in Isère.
We hope you understand our position.
Best regards,
1001Hobbies
5
/5
★★★★★
The shipping was fast and I love the product. Very happy without a doubt.
Borja T.
purchased on 31/03/2025
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5
/5
★★★★★
Very good, but a bit long for delivery.
Gilles M.
purchased on 08/03/2025
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5
/5
★★★★★
Great
Djamel A.
purchased on 30/03/2025
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