English
★★★★☆
based on 40251 reviews published
Latest customer reviews
Very long delivery time and out of 2 ordered models, only one in the package!!
Thank you for sharing your experience, although we are sorry to hear that your order did not meet your satisfaction.
After verification, the model you did not receive has been replaced by a credit, as it is unfortunately no longer available. We are sorry about that.
To resolve the situation as best as possible, we invite you to contact us directly so that we can assist you.
Best regards,
The 1001hobbies team
Great toy, great quality and great customer service.
Very nice decals. It is great that there is a reliable source. Thank You.
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Perfect for my Dagger 2000
What a long wait for my order but it was fine
Great service and fast shipping considering the order was coming from overseas. This is my 3rd order from 1001hobbies, and they have never disappointed me. Thank you!
Thank you so much for your kind words and for being a loyal customer. We are thrilled to hear that you are satisfied with our service and shipping speed. We look forward to welcoming you back for your next order!
Best regards,
The 1001hobbies Team
Everything is fine, from the order to the receipt.
Super
The delivery has been very fast.
All ordered items were "Available - Shipped the same day". It took more than 2 weeks to be delivered!!!
Thank you for your feedback and we are sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we would like to better understand what happened. Please feel free to contact us privately so that we can discuss this matter.
Best regards,
The 1001hobbies team
Fast shipping, excellent product that meets expectations.
The package has arrived customer care ok
I put an order in 3 times and it wouldn’t let me complete it. Then I waited 2 days and the price went up 2 times but still can’t complete the order.
We are truly sorry to hear that you have encountered difficulties with your order. Your experience is important to us, and we would like to help you resolve this issue. Please feel free to contact us privately so we can work together to find a solution.
Best regards,
The 1001hobbies Team
Product arrived today, in great condition. Less than two weeks from France to the US West coast.
Nothing to say very serious
Hello, I chose the double packaging option, sent in the original packaging. Too bad. Waiting for a return. Best regards
Thank you for taking the time to share your opinion. We are sorry that your experience did not meet your expectations regarding the double packaging. We encourage you to contact us directly so that we can resolve this issue together.
Best regards,
The 1001hobbies team.
Service fee
Didn't receive my correct order. All my e-mails to Customer Service went unanswered.
Very satisfied can recommend this site
Very satisfied, received within the announced deadlines
Great choice and good price. I am always very satisfied with my purchases
Good communication and reliability, I am very satisfied
Very satisfying
How many emails do you need to send me to get my opinion? It's approaching harassment, I can't take it anymore! Yet I asked to unsubscribe from your emails. I finally gave in and gave you this f***ing opinion.
Thank you for taking the time to share your feelings.
We understand that the frequency of our communications can be bothersome and we apologize for this inconvenience. We have immediately removed your address from our mailing list.
Best regards,
The 1001hobbies team
Ok, thank you
Very good. Thank you for the products that meet my expectations. Best regards
Receive model and good condition thank you. Great service.
Despite 10 months of delay in delivery, refusal from the merchant to cancel the order, except to charge me an abusive penalty. The merchant didn't even offer to send the second product separately while it was available. Customer service unreachable by phone. However, the merchant has no qualms about charging and collecting the amounts immediately (10 months of cash advance at the customer's expense). Disgraceful practices and no consideration for the customer.
Thank you for taking the time to share your experience. We understand your frustration regarding the delivery delays and we are doing our best to improve our service. We invite you to contact us directly at [email protected] so that we can discuss your situation and find a solution together.
Best regards,
The 1001hobbies team
Super
Very rich choice on your site, easy order, well arrived and the items were liked, thank you
Very poor customer service in addition to having waited an eternity (4 months) for my package to be sent
We are sorry to hear that your experience did not meet your expectations. Your disappointment is understandable, and we want to help you resolve this issue. Please feel free to contact us at [email protected] so that we can find a solution together.
Best regards,
The 1001hobbies team
Ras
Very good service
Too much delay, products unavailable, order modification, no commercial gesture.
We are sorry to hear that your experience did not meet your expectations. Your disappointment is completely understandable and we would like to discuss it further with you, via email at [email protected] to find a solution.
Best regards,
The 1001hobbies team.
Fast delivery and compliant products
Very good. Thank you.
Very good but still a bit too long to receive the orders I have another order planned, but the waiting time of a month and even more surprises me because I am a very good customer
Very good.
Well-packaged parcel, no problem with the reception. Wide range of products available. Small downside on the delivery time. Thank you!