/5
★★★★☆
based on 36828 reviews published
★★★★☆
based on 36828 reviews published
Latest neutral customer reviews
2
/5
★★☆☆☆
Avoid this site!
Acheteur Vérifié
purchased on 26/02/2022
Translated review
3
/5
★★★☆☆
Good quality item except some which are advertised in metal and which are in plastic !!!!!! this should not happen, otherwise processing a little long.
Acheteur Vérifié
purchased on 05/03/2022
Translated review
2
/5
★★☆☆☆
Accepting orders that you don't have in stock creates problems. This has happened to me twice now.
Acheteur Vérifié
purchased on 19/02/2022
Translated review
2
/5
★★☆☆☆
Bof bof... out of 4 items ordered, finally some are out of stock, I replace them then finally I receive only half in my parcel, it's sent back again 1x. In short, I won't be coming back to this website.
Acheteur Vérifié
purchased on 30/01/2022
Translated review
2
/5
★★☆☆☆
Way too long delivery time
Geverifieerde Koper
purchased on 06/02/2022
Translated review
2
/5
★★☆☆☆
Product ordered in stock then finally reassorted, then reassortment date postponed... No comm and as luck would have it the order was sent without infoquant to the undelivered product on the same day as the cancellation request.
Acheteur Vérifié
purchased on 20/01/2022
Translated review
3
/5
★★★☆☆
I didn't quite see the scale of the tank I bought. Too small for me. Sorry but I won't open it and I'll send it back to you without opening the box. That said, I'm quite happy with the rest. However, you did give me a. Wrong return delivery address. So not happy about that. But not happy at all
Acheteur Vérifié
purchased on 02/03/2022
Translated review
2
/5
★★☆☆☆
Ad claimed the model was 1/400 scale instead I received a 1/700 scale
Verified Buyer
purchased on 04/02/2022
3
/5
★★★☆☆
Unresponsive service , lack of photos ( several angles ) deliveries too long , 1 cd received out of 11 cd , can do better ,
Acheteur Vérifié
purchased on 04/03/2022
Translated review
3
/5
★★★☆☆
Quick delivery and order conformity were respected, but it's a pity that the paints offered as complements were not exhaustive, for example the color blue 56 was not present, even though it's the main one. And without having the model, it's difficult to know in advance.
Acheteur Vérifié
purchased on 05/03/2022
Translated review
3
/5
★★★☆☆
Checking the article before sending it to the customer could prevent inconvenience.
Acheteur Vérifié
purchased on 15/02/2022
Translated review
3
/5
★★★☆☆
Very good choice, but when I place orders close together, I pay twice for postage even though they are grouped together.
Acheteur Vérifié
purchased on 28/01/2022
Translated review
3
/5
★★★☆☆
An order that is in preparation for more than 7 days I have seen orders shipped in less than 2 days.
Acheteur Vérifié
purchased on 18/02/2022
Translated review
2
/5
★★☆☆☆
When you place the order, they give you an idea of how long it will take depending on the chosen option. Then it turns out that this is not the case, not even by approximation. Tell the truth, period.
Comprador Verificado
purchased on 19/02/2022
Translated review
2
/5
★★☆☆☆
It took me a month to receive my order.
Comprador Verificado
purchased on 04/02/2022
Translated review
2
/5
★★☆☆☆
Almost 3 weeks to receive my order.
Acheteur Vérifié
purchased on 07/02/2022
Translated review
2
/5
★★☆☆☆
I RECEIVED MY SECOND ORDER BUT HAVE NOT RECEIVED MY FIRST ORDER WHICH WAS MADE ON JANUARY 25. I WAS TOLD MY FIRST ORDER WAS SENT ON JANUARY 28 AND TO EXPECT DELIVERY ON FEB 10 THRU 15. THAT WAS NOT TRUE. I WAS ADVISED MY FIRST ORDER WAS SENT OUT LAST WEEK (MARCH 1) BUT I HAVE BEEN UNABLE TO TRACK IT. DON'T KNOW WHAT TO BELEIVE. AT THE END OF FEBRUARY I SENT AN E-MAIL TO 1001HOBBIES REQUESTING THAT MY ORDERS WERE TO BE CANCELLED AND MY PAYMENT REFUNDED. I WAS NOTIFIED A FEW DAYS LATER THAT MY SECOND ORDER WAS SENT OUT FOR DELIVERY AND A FEW DAYS AFTER THAT WAS TOLD THAT MY FIRST ORDER WAS SENT OUT. THIS IS THE FIRST TIME I HAVE HAD A PROBLEM WITH ANY ON LINE HOBBY SHOP PURSHACE. I DON'T THINK I WILL BE USING OR RECOMMENDING 1001HOBBIES IN THE FUTURE.
Verified Buyer
purchased on 10/02/2022
3
/5
★★★☆☆
Hello, on the site, everything I ordered is available, I pay, it's cashed. And when I receive my order, you tell me it's complete when there are two items missing that you give me as unavailable for the moment... Maybe review the stocks and update... I'm still waiting for an answer to my email .......
Acheteur Vérifié
purchased on 03/02/2022
Translated review
3
/5
★★★☆☆
All items were supposedly in stock. One item was not. This in itself is not serious. Impossible to get a refund, I was only offered a credit note. Delivery times are a little longer than on other sites.... It still leaves me with a bitter taste.
Acheteur Vérifié
purchased on 15/02/2022
Translated review
2
/5
★★☆☆☆
My parcel took too long to arrive. The first time was the deliveryman's fault, and even though the store was kind enough to send it back to me (that's why I'm giving you 2 stars and not 1) they weren't at all attentive to me. They kept telling me that it was promised that the parcel would arrive in a few days, but I just kept waiting and the parcel never arrived. I really missed the communication from the store. I had the impression that they didn't care and each person told me a different story. Up until the third week, no one told me that the delay was because you didn't have it in stock. If you'd given me this information beforehand, I'd have been more relaxed, but no, every day the answer was: don't worry, the parcel will arrive within 3 days. And so I waited 3 weeks.
Once I called for 1 hour and nobody answered. I understand that you can be busy but at least if you saw the calls, you could call me afterwards or send me an email to reassure me and tell me where my parcel is.
The handling was very bad, which is a shame, because I have very bad memories of this purchase. This purchase was a real nightmare.
Acheteur Vérifié
purchased on 17/02/2022
Translated review
2
/5
★★☆☆☆
Very disappointed by this order , Motorcycle too small !!!!!!!
Acheteur Vérifié
purchased on 17/02/2022
Translated review
2
/5
★★☆☆☆
Free delivery not deducted, Paypal payment supplement,... Too bad.
Acheteur Vérifié
purchased on 06/02/2022
Translated review
3
/5
★★★☆☆
No update on actual product availability
Acheteur Vérifié
purchased on 12/01/2022
Translated review
3
/5
★★★☆☆
Nothing to say about the site. On the other hand, the delivery of my parcel took a very long time and this does not commit me to renewing an order!
Acheteur Vérifié
purchased on 01/02/2022
Translated review
2
/5
★★☆☆☆
The purchased kit (Amerigo Vespucci) with a price of over 1400€ is also available for 999€. Even if the seller is not responsible for the contents and quality of the kit, it is very much to be criticized that the deck planking, although described as walnut, is not walnut, that the included mahogany strips are not sufficient (I have already built many ships, also in museum quality, and have no above-average waste) and that the plans are somewhat often contradictory. Without really profound experience in building sailing ships, you can quickly despair. At least I received a voucher for 5 (in words: five) euros after a purchase of 1480€. There can be no complaints about the purchase process. But once again as a final assessment. 1001Hobbies is not responsible for the content and quality of the kit and the plans, but it is responsible for the clearly overpriced sales price.
Verifizierter Käufer
purchased on 21/10/2021
Translated review
3
/5
★★★☆☆
Delivery times, the last two orders have taken a long time to arrive.
Comprador Verificado
purchased on 19/01/2022
Translated review
3
/5
★★★☆☆
A sufficient because one color ordered was not delivered and another was delivered twice. So the total number of jars was correct.
Geverifieerde Koper
purchased on 16/02/2022
Translated review
2
/5
★★☆☆☆
I did not receive the correct item ordered, I am waiting for a return proposal but free of charge.
Acheteur Vérifié
purchased on 20/02/2022
Translated review
3
/5
★★★☆☆
In fact, it's average/good because, particularly where the models are concerned, the number of parts is necessarily missing from each model's specifications.
Acheteur Vérifié
purchased on 22/02/2022
Translated review
3
/5
★★★☆☆
Shipping too slow. Of the total order I received one item after one month from the date of purchase.
Comprador Verificado
purchased on 10/02/2022
Translated review